CancAºn, 77500, Quintana R,
Mexico
Aquaworld Technographics
Aquaworld Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aquaworld and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 47 Aquaworld employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aquaworld has purchased the following applications: SAP Business One for ERP Financial in 2018, Rezdy for Reservation and Booking Management in 2021, Zoho SalesIQ for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aquaworld is running and its propensity to invest more and deepen its relationship with SAP , Rezdy , Zoho Corp. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aquaworld revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aquaworld intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aquaworld Tech Stack and Enterprise Applications
Aquaworld ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business One | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018 Aquaworld implemented SAP Business One as its core ERP Financial system to consolidate finance, inventory and operations for the leisure and hospitality park. The deployment focused on bringing transactional finance and operational workflows under SAP Business One, targeting inventory control, purchasing, retail amusement point of sale and payroll processing across the company’s sites in Mexico.
Implementation scope covered Inventory and Purchase modules plus industry-specific AddOn Retail Amusement Modules, with dedicated configuration and operation of Payroll and Calculation of Commissions. The SAP AddOn Booking Project was instrumented alongside Equipment Reserves, Fixed Assets management and a Maintenance Service Module, and a Gas Station Point of Sale was integrated into the SAP Business One environment to support on-premise retail operations.
Technical operations included administration and management of the SQL database, servers, Crystal Reports reporting, and ongoing systems administration for SAP Business One. Electronic billing capabilities were implemented and operated including validator and receiver components, and domain administration for aquaworld.com.mx was established to manage postal accounts and authentication for system services.
Network and infrastructure responsibilities were brought into the program, encompassing IP switch management, network infrastructure, structured cabling, CCTV, IT security and firewall administration to support SAP Business One operations and point of sale continuity. Business functions directly impacted include finance and accounting, procurement, inventory and warehouse operations, HR payroll, ticketing and park operations, maintenance and retail fuel sales.
Operational governance emphasized hands-on administration and cost control, with IT cost control and budget management processes and active negotiation with IT providers to secure pricing and service levels. The project delivered implemented and operational SAP Business One modules and AddOn projects, with ongoing administration of database, reporting and network infrastructure to sustain the ERP Financial environment.
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Aquaworld ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rezdy | Legacy | Rezdy | Reservation and Booking Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, Aquaworld implemented Rezdy as its Reservation and Booking Management solution. Rezdy is embedded on the Aquaworld website to capture online bookings and manage availability for tours and activities operating in Mexico, providing a web native booking entry point for walk in and online traffic.
The deployment centers on the Rezdy booking engine and online booking widget, configured for real time inventory control, automated booking confirmations, and voucher issuance, with the booking flow instrumented directly into the public site. Operational coverage emphasizes front of house reservation handling and centralized booking operations that support sales and customer service functions for the 47 person leisure operator, with configuration focused on web embedded booking flows and inventory management rather than extensive back office ERP integration.
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Aquaworld AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017 Aquaworld implemented Zoho SalesIQ on its public website, deploying the Zoho Corp. application to support web-based guest engagement. The implementation places Zoho SalesIQ in the Chatbots and Conversational AI category and explicitly ties the application to Aquaworld's online customer contact layer.
Zoho SalesIQ was configured as an embedded website chat interface providing standard Chatbots and Conversational AI capabilities such as automated chat scripting, proactive visitor messaging, live agent handoff, and visitor activity tracking. Operational responsibility is aligned to front-line guest services and booking inquiry workflows, where the chat interface routes web leads and customer questions into existing service processes. The configuration emphasizes conversational automation for initial contact, with live chat escalation to staff for complex booking and service interactions.
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Aquaworld Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2013 | 2013 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Aquaworld eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2021 | 2021 |
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Aquaworld CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Aquaworld IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Aquaworld
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Aquaworld Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||