Arhaus
51 East Hines Hill Road,
Boston Heights, 44236, OH,
United States
Boston Heights, 44236, OH,
United States
1 208-384-6161
Retail
Arhaus Technographics
Arhaus Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Arhaus and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Arhaus employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Arhaus has purchased the following applications: UKG Pro Recruiting (ex UltiPro Recruiting) for Recruiting, Applicant Tracking System in 2012, Oracle Field Service Cloud (ex TOA ETAdirect) for Field Service Management in 2010, Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) for Digital Signing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Arhaus is running and its propensity to invest more and deepen its relationship with UKG , Oracle , STORIS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Arhaus revenues, which have grown to $1.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arhaus intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Arhaus Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro Recruiting (ex UltiPro Recruiting) | Recruiting, Applicant Tracking System | HCM | n/a | 2012 | 2012 |
In 2012, Arhaus deployed UKG Pro Recruiting (ex UltiPro Recruiting) as its applicant tracking system. The solution is categorized as Recruiting,Applicant Tracking System and is implemented as the public-facing ATS powering Arhaus's careers site where job postings are routed through UltiPro Recruiting's job board. The deployment supports the retailer's United States HR and Talent Acquisition teams responsible for corporate and store hiring, handling job requisitions, posting, and candidate intake across the recruiting lifecycle.
Implementation focused on standard Recruiting,Applicant Tracking System capabilities including job posting and careers site integration, candidate tracking, requisition workflow configuration, interview scheduling, and offer management. Configuration emphasized application capture from the public job board, role based access controls for recruiting coordinators and hiring managers, and structured requisition approval paths to govern hiring workflows and data capture for recruiting operations.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Oracle | Legacy | Oracle Field Service Cloud (ex TOA ETAdirect) | Field Service Management | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010, Arhaus began deploying Oracle Field Service Cloud (ex TOA ETAdirect) using TOA Technologies' iPad-enabled cloud application to support Field Service Management for its delivery operations. The announcement identified Arhaus as a long-term TOA customer with stores in 13 states and a national print and online catalog business, and stated the retailer planned to use the iPad application to manage approximately 40,000 in-home annual customer deliveries.
The implementation centered on the cloud-based predictive mobile workforce management and customer communication capabilities typical of Field Service Management deployments, delivered through an iPad mobile client. Functional capabilities highlighted include predictive scheduling and ETA orchestration, mobile workforce management for delivery technicians, and customer notification and communication workflows, all provided through Oracle Field Service Cloud (ex TOA ETAdirect).
Operational coverage targeted Arhaus' store and delivery organization across its multi-state footprint, with the application intended to coordinate in-home delivery scheduling, dispatch and on-site technician interactions, and customer communications. The deployment emphasized mobility at the point of service, moving scheduling and ETA communications into a tablet-enabled field workflow to align store fulfillment and third party or internal delivery crews.
Governance and rollout focused on centralizing scheduling and customer communication through the cloud application and introducing an iPad client to field teams as an industry-first capability for the retailer. The implementation narrative connects Arhaus, Oracle Field Service Cloud (ex TOA ETAdirect), Field Service Management and delivery operations, mapping the application to practical changes in scheduling, dispatch and customer-facing communications.
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Retail Management | ERP Services and Operations |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Adobe Systems | Legacy | Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) | Digital Signing | Content Management | n/a | 2020 | 2020 |
In 2020, Arhaus implemented Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) as a Digital Signing solution on its website. The implementation centered on embedding Adobe Acrobat Sign into web-based customer flows to capture legally binding electronic signatures for customer agreements and order-related documents.
Adobe Acrobat Sign was configured to use embedded signing workflows, reusable document templates, audit trail and signature event logging, and standard authentication methods common to Digital Signing platforms. The configuration emphasized inline signature capture and mobile-friendly signing, with document status tracking and retention of compliance-ready records within the Adobe Acrobat Sign application.
Operational scope was focused on the e-commerce website and adjacent customer service processes, bringing Digital Signing into online checkout, order confirmation, and post-sale agreement handling. Governance approaches included template standardization and web form orchestration to ensure consistent document presentation and a uniform signature experience across customer-facing workflows.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Arhaus
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Arhaus Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Arhaus IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Arhaus digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Arhaus Technographics
Arhaus is a Retail organization based in United States,
with around 2000 employees and annual revenues of $1.30 billion.
Arhaus operates a diverse technology stack with applications such as
UKG Pro Recruiting (ex UltiPro Recruiting), Oracle Field Service Cloud (ex TOA ETAdirect) and Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign),
covering areas like Recruiting, Applicant Tracking System, Field Service Management and Digital Signing.
Arhaus has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Oracle and Adobe Systems.
Arhaus recently adopted applications including
Zeta Marketing Platform in 2021, Salesforce Sales Cloud in 2021 and Microsoft Azure Monitor in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Arhaus’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Arhaus’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Arhaus technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.