Apps Run The World

Arm Limited Software Purchases and Digital Transformation Initiatives

Last updated on 2021-08-18 13:56:23

Discover the latest software purchases and digital transformation initiatives being undertaken by Arm Limited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6500 Arm Limited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Arm Limited has purchased the following applications: Microsoft Azure Monitor for Application Performance Management in 2021, Okta Identity Cloud for Access and Identity Management (AIG) in 2021, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Arm Limited is running and its propensity to invest more and deepen its relationship with Microsoft , Okta , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Arm Limited revenues, which have grown to $930.0 millions in 2019, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arm Limited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

About the Customer

ARM Holdings Plc is a British multinational firm specializing in the design of semiconductors and various software. Headquartered in Cambridge, UK, ARM Holdings mainly focusses on the design of ARM processors and CPU’s. They also operate under a number of other brands, such as DS-5, Real View and Keli, designing software development tools, systems, platforms, a revolutionary system-on-a-chip (SoC) infrastructure and accompanying the software. 

Scope and Challenges

ARM had been using an Oracle CRM OnDemand system to support their pre-signature sales processes and customer engagement activity. Due to their rapid growth, this became an unmanageable system, which was disconnected and replaced with manual processing. 

Primarily, the new manually processed data was not standardized and consistent between the businesses SAP systems the company already operated in such as SAP Ariba, SAP Concur and SAP SuccessFactors Employee Central and the old CRM system, leading to constant duplication errors. Because it was a manual process, users were reluctant to maintain data, leading to outdated or incorrect data being used through the business.

Outcome and Implications

After successful implementation of SAP S/4 HANA Arm decided to replace their aging Oracle CRM OnDemand CRM system with Microsoft Dynamics CRM. In this process, Arm partnered with Invenio for the implementation. Invenio managed a seamless integration of processing, from the creation of customer rights through to delivery of products, utilizing all available features of Dynamics CRM. Overall, Invenio built over 30 custom interfaces for the transition and continued operation of the 2 systems, and the final integration was completed using SAP Process Orchestration and proxy calls.


110 Fulbourn Rd
Cambridge, CB1 9NJ , x
United Kingdom
44 12 2340-0400
https://www.arm.com/
Industry Employees Revenue
Manufacturing 6500 $930.0M

Enterprise Software and Cloud Applications being used by Arm Limited


Vendor Old Product New Product Category Market Users VAR/SI When Live
Zendesk Legacy Applications Zendesk Chat Chatbots and Conversational AI Artificial Intelligence n/a n/a 2019 2019
Subscribe Subscribe Subscribe Machine Learning and Data Science Platform Artificial Intelligence Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Audio Video and Web Conferencing Collaboration Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Collaboration Collaboration Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe Content Management Content Management Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe Digital Signing Content Management Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Application, Web and Enterprise Search Content Management Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe CRM CRM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Customer Experience CRM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Marketing Analytics CRM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Tag Management CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Data Management Platform CRM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Data Management Platform CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Tag Management CRM Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Marketing Analytics CRM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Account Based Marketing CRM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Marketing Analytics CRM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Customer Experience CRM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2013 2013
Subscribe Subscribe Subscribe Marketing Analytics CRM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Sales Automation,Sales Engagement CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Listing Management CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Expense Management ERP Financial Management Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe ERP Financial ERP Financial Management Subscribe Subscribe 2020 2021
Subscribe Subscribe Subscribe ERP Financial ERP Financial Management Subscribe Subscribe 2017 2H 2018
Subscribe Subscribe Subscribe Recruiting HCM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Core HR HCM Subscribe Subscribe 2019 2020
Subscribe Subscribe Subscribe Access and Identity Management (AIG) IaaS Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Content Delivery Network IaaS Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe Application Hosting and Computing Services IaaS Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe Secure Email Gateways (SEGs) IaaS Subscribe Subscribe 2011 2011
Subscribe Subscribe Subscribe Content Delivery Network IaaS Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Application Hosting and Computing Services IaaS Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Application Performance Management ITSM Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe IT Service Management ITSM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe IT Service Management ITSM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Procurement Procurement Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Governance, Risk and Compliance TRM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Governance, Risk and Compliance TRM Subscribe Subscribe 2019 2019
Vendor Old Product New Product Category Market Users VAR/SI When Live
Cisco Systems Legacy Applications Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a n/a 2017 2017
Subscribe Subscribe Subscribe Collaboration Collaboration Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe Content Management Content Management Subscribe Subscribe 2016 2016
Subscribe Subscribe Subscribe Digital Signing Content Management Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Application, Web and Enterprise Search Content Management Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe CRM CRM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Customer Experience CRM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Marketing Analytics CRM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Tag Management CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Data Management Platform CRM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Data Management Platform CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Tag Management CRM Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Marketing Analytics CRM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Account Based Marketing CRM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Marketing Analytics CRM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Customer Experience CRM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2013 2013
Subscribe Subscribe Subscribe Marketing Analytics CRM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Sales Automation,Sales Engagement CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Listing Management CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Expense Management ERP Financial Management Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe ERP Financial ERP Financial Management Subscribe Subscribe 2020 2021
Subscribe Subscribe Subscribe ERP Financial ERP Financial Management Subscribe Subscribe 2017 2H 2018
Subscribe Subscribe Subscribe Recruiting HCM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Core HR HCM Subscribe Subscribe 2019 2020
Subscribe Subscribe Subscribe Application Performance Management ITSM Subscribe Subscribe 2021 2021
Subscribe Subscribe Subscribe IT Service Management ITSM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe IT Service Management ITSM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Procurement Procurement Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Governance, Risk and Compliance TRM Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Governance, Risk and Compliance TRM Subscribe Subscribe 2019 2019
Vendor Old Product New Product Category Market Users VAR/SI When Live
Vendor Old Product New Product Category Market Users VAR/SI When Live
Zendesk Legacy Applications Zendesk Chat Chatbots and Conversational AI Artificial Intelligence n/a n/a 2019 2019
Subscribe Subscribe Subscribe Machine Learning and Data Science Platform Artificial Intelligence Subscribe Subscribe 2017 2017

IT Decision Makers and Key Stakeholders at Arm Limited


First Name Last Name Title Email Phone
Subscribe Subscribe CIO Subscribe Subscribe
Subscribe Subscribe VP Finance (Commercial Operations) & VP, Treasury Subscribe Subscribe
Subscribe Subscribe Director of HR M&A Subscribe Subscribe
Subscribe Subscribe Vice President, Talent Subscribe Subscribe
Subscribe Subscribe Senior Director, Finance M&A Integration Subscribe Subscribe
Subscribe Subscribe Director, Financial Accounting Subscribe Subscribe
Subscribe Subscribe Head of Training, Partner Enablement Group Subscribe Subscribe
Subscribe Subscribe Director, Employee Experience Subscribe Subscribe
Subscribe Subscribe Head of the Office of the CIO Subscribe Subscribe
Subscribe Subscribe Global Procurement Director Subscribe Subscribe
Subscribe Subscribe VP Reward and OE Subscribe Subscribe
Subscribe Subscribe Director - Global Talent Development Subscribe Subscribe
Subscribe Subscribe Director, Global Reward and Benefits Subscribe Subscribe
Subscribe Subscribe VP Global Talent Subscribe Subscribe
Subscribe Subscribe Director of Marketing Subscribe Subscribe
Subscribe Subscribe VP, Global HR Services Subscribe Subscribe
Subscribe Subscribe Director, Employee Experience APAC Subscribe Subscribe
Subscribe Subscribe VP Finance, ARM Group Subscribe Subscribe
Subscribe Subscribe Head of Reward Subscribe Subscribe
Subscribe Subscribe Chief Financial Officer Subscribe Subscribe