Butler, 16001, PA,
United States
Armstrong Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Armstrong Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2300 Armstrong Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Armstrong Group has purchased the following applications: Oracle Field Service Cloud (ex TOA ETAdirect) for Field Service Management in 2013, GoDaddy for Application Hosting and Computing Services in 2018, Cisco Umbrella for Secure Web Gateways (SWG) in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Armstrong Group is running and its propensity to invest more and deepen its relationship with Oracle , GoDaddy , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Armstrong Group revenues, which have grown to $623.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Armstrong Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Field Service Cloud (ex TOA ETAdirect) | Field Service Management | ERP Services and Operations | n/a | 2013 | 2014 |
In 2013, Armstrong Group deployed Oracle Field Service Cloud (ex TOA ETAdirect) to support its Field Service Management capabilities across its professional services operations in the United States. The engagement is recorded as part of the TOA implementation team and targeted the companys service delivery and dispatch functions within a 2,300 employee organization.
The implementation configured core Oracle Field Service Cloud (ex TOA ETAdirect) functional modules common to the Field Service Management category, including the centralized scheduling and dispatch engine, dynamic ETA calculation, skills and territory based assignment, work order lifecycle management, and the mobile technician client with offline synchronization. Configuration work emphasized service policy definition, appointment orchestration, and exception handling workflows to align automated scheduling logic with Armstrong Groups operational rules.
Architecturally the deployment used the cloud hosted Oracle Field Service Cloud scheduling core paired with mobile clients for field technicians and a centralized dispatch board for operations staff, reflecting a hub and spoke service orchestration model. Operational coverage focused on Armstrong Groups field operations and service delivery teams, with configuration scoped to dispatch centers and technician workflows rather than back office ERP changes.
Governance for the rollout centered on an internal implementation team augmented by TOA expertise, with phased configuration, testing, and user adoption activities directed at dispatchers and technicians. Change activities documented new scheduling governance, work order routing rules, and escalation workflows to embed the Oracle Field Service Cloud platform into Armstrong Groups service operations.
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Lease Management | ERP Services and Operations |
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2012 | 2012 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
In 2018, Armstrong Group implemented GoDaddy to host its corporate website. Armstrong Group uses GoDaddy for Application Hosting and Computing Services to deliver public web content, manage the corporate domain, and provide DNS and SSL certificate management. The deployment uses a provider-managed, cloud hosted website model administered through the GoDaddy control panel and account console.
Core functional capabilities in use include web hosting, DNS management, certificate provisioning, and site administration workflows, which support web operations and marketing business functions. Operational ownership is concentrated in the web operations team with editorial and release processes coordinated by marketing, and administration performed via GoDaddy account roles and the GoDaddy control panel. GoDaddy is referenced on the Armstrong Group website as the hosting platform for site delivery.
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Umbrella | Secure Web Gateways (SWG) | CyberSecurity | n/a | 2019 | 2019 |
In 2019, Armstrong Group implemented Cisco Umbrella as its Secure Web Gateways (SWG) solution to centralize web filtering and DNS security. The deployment was executed alongside a network security refresh that included migrating VPN services from a Juniper environment to Cisco AnyConnect terminated on Firepower 2110 devices, positioning Cisco Umbrella as the SWG component for web content control and DNS enforcement.
Configuration work focused on certificate provisioning, access group definitions, and dynamic policy creation, with AAA and SSO services integrated into the access model. Cisco Umbrella was used in concert with existing perimeter controls, and web filtering policies were managed in parallel across Palo Alto, ZScaler, and Cisco Umbrella to maintain consistent content controls and policy alignment.
Operational integrations included Infoblox for IP, DNS, and DHCP management, and SolarWinds for device and connectivity monitoring, reflecting a network operations scope that handled remote site connectivity and day to day ticketing. The rollout covered primary and backup VPN devices, and coordination with external ISPs for two locations was part of the operational changes to improve site connectivity.
Governance and rollout activities emphasized device-level policy standardization and centralized authentication, with certificate installs and dynamic policy propagation across VPN and firewall devices. Explicit outcomes documented during the project included an estimated annual ISP cost reduction of $1600.00 and an average 300% increase in bandwidth for the two upgraded locations.
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