Asia Commercial Bank
442 Nguyen Thi Minh Khai Ward 5 District 3,
Ho Chi Minh City, x,
Vietnam
Ho Chi Minh City, x,
Vietnam
84 28 3824 7247
Banking and Financial Services
Asia Commercial Bank Technographics
Asia Commercial Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Asia Commercial Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13637 Asia Commercial Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Asia Commercial Bank has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2018, Oracle Flexcube for Core Banking in 2010, Tableau for Analytics and BI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Asia Commercial Bank is running and its propensity to invest more and deepen its relationship with Oracle , Base.vn , Tableau Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Asia Commercial Bank revenues, which have grown to $1.26 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Asia Commercial Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Asia Commercial Bank Tech Stack and Enterprise Applications
Asia Commercial Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2018 | 2019 |
In 2018 Asia Commercial Joint Stock Bank implemented Oracle Cloud ERP on the Oracle Cloud Computing platform in Ho Chi Minh, Vietnam as part of a strategic move to centralize key operating processes and extend digital banking capabilities. The deployment positioned ACB as the first Vietnamese bank to apply Oracle Cloud ERP at scale, with the project framed to systematize and expand management processes across the institution.
The implementation focused on core ERP Financial capabilities, specifically corporate financial management, purchasing, supply management and project financial cost management. Configuration emphasized faster period close workflows and real time financial reporting for CFO decision making, leveraging intelligent cloud applications to reduce manual reconciliations and streamline month end close routines.
Operationally the bank transferred critical back office processes to the cloud, affecting finance, procurement and project finance functions across branches and corporate units. The Oracle Cloud ERP deployment provided continuous updates without on premise upgrades, supporting regulatory compliance with Vietnamese legal requirements and improving transparency of financial records.
Governance and process changes included modernization of finance workflows and tighter controls to minimize operational risk, accompanied by centralized accounting processes on Oracle Cloud ERP. Reported outcomes included faster accounting book closure and month end reporting by up to 50 percent, a reduction in information technology and support costs by 66 percent, and stated improvements in transparency, service speed and cost optimization.
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Expense Management | ERP |
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2023 | 2023 |
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Asia Commercial Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Flexcube | Core Banking | ERP Services and Operations | n/a | 2010 | 2011 |
In 2010, Asia Commercial Bank implemented Oracle FLEXCUBE as its Core Banking platform to cover all of its operations across retail, corporate, trade and treasury product lines. Deployment targeted the bank’s Ho Chi Minh City base and its network of 15 main branches and 47 sub-branches, providing a unified operational core and localized Vietnamese banking functionality. Oracle FLEXCUBE was configured to support account processing, customer record management, deposit and lending workflows, payment clearing and treasury product servicing to align with the bank’s Universal Bank model.
The implementation prioritized comprehensive localization for Vietnamese regulatory and product requirements and standardized processes according to common business needs of Vietnamese banks. Rollout emphasized operational standardization across branches and faster implementation timeframes, positioning Asia Commercial Bank to scale its branch network and diversify product offerings while consolidating retail, corporate, trade and treasury business functions within the Oracle FLEXCUBE Core Banking environment.
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Asia Commercial Bank Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tableau Software | Legacy | Tableau | Analytics and BI | Analytics and BI | n/a | 2017 | 2017 |
In 2017 Asia Commercial Bank implemented Tableau to establish a visualization and reporting layer for Analytics and BI. The deployment focused on customer and campaign analytics, supporting workstreams that covered a customer portfolio of more than 5 million accounts and coordinated growth targets across 372 branch locations.
Tableau was used to build interactive dashboards and operational reports, with at least three Tableau dashboards created to monitor campaign performance, new customer acquisition, and KPI trends. Functional capabilities implemented included customer segmentation visualizations, campaign performance monitoring, portfolio analysis, and executive KPI reporting, all delivered through Tableau dashboards and standard BI visualization workflows.
The implementation integrated Tableau with the bank’s Customer Relationship Management System to operationalize target lists and campaign tracking, and it consumed analytic outputs from R and Python models that produced branch-level loan and deposit forecasts and growth trend analyses. Operational coverage included cross-functional teams in Data Analysis, Finance, and Branch network management, with monthly business result reviews for approximately 60 branches and broader target setting across the full branch network.
Governance and process change centered on embedding Tableau-driven reporting into branch planning and campaign governance, enabling regular reporting cycles and collaborative target setting between analytics, finance, and branch managers. The Tableau implementation supported measurable operational changes recorded in internal notes, including increased sales productivity and dashboards used to track increases in new customers and campaign KPIs.
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Asia Commercial Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Asia Commercial Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2015 | 2015 |
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Asia Commercial Bank SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2018 | 2018 |
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Asia Commercial Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2021 | 2021 |
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Loyalty | CRM |
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2023 | 2023 |
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Asia Commercial Bank Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2018 | 2018 |
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Asia Commercial Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Disaster Recovery as a Service (DRaaS) | IaaS |
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2019 | 2019 |
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Network Virtualisation | IaaS |
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2020 | 2020 |
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Asia Commercial Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Asia Commercial Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Finance Division | Director | Finance | |
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Technical Lead | Manager | Operations | |
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Director of Technology Risk Management | Director | Risk | |
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CIO, Vice Chairman IT Strategic Committee | CXO | IT | |
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Technical Director, Transformation Management Office | Director | IT | |
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Technology Director - ACB IT Division | Director | IT | |
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Deputy Head of HR | Director | HR | |
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Head, Application Integration Department | Director | IT | |
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Head of Data and Analytics | Director | IT | |
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Chief Accountant | CXO | Finance | |
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Director Of Software Development CoreBanking | Director | IT | |
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Deputy Head, IT Division | Director | IT | |
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Head of Innovation Lab | Director | Finance | |
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Technical Director, Transformation Management Office | Director | IT | |
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Apps Being Evaluated by Asia Commercial Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Asia Commercial Bank IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Asia Commercial Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Asia Commercial Bank Technographics
Asia Commercial Bank is a Banking and Financial Services organization based in Vietnam,
with around 13637 employees and annual revenues of $1.26 billion.
Asia Commercial Bank operates a diverse technology stack with applications such as
Oracle Cloud ERP, Oracle Flexcube and Tableau,
covering areas like ERP Financial, Core Banking and Analytics and BI.
Asia Commercial Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Tableau Software.
Asia Commercial Bank recently adopted applications including
Base Expense in 2023, Open Loyalty Platform in 2023 and Genesys Cloud CX in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Asia Commercial Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Asia Commercial Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Asia Commercial Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.