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Discover the latest digital transformation initiatives being undertaken by Associated British Ports and its business and technology executives. Each quarter our research team identifies the applications that are being used by Associated British Ports from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Since 2010, our global team of researchers has been studying Associated British Ports software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Associated British Ports propensity to invest in new Enterprise Applications such as Analytics and BI, Collaboration, Content Management, CRM, EPM, ERP, HCM, ITSM, PLM, PPM, Procurement, SPM, SCM or Treasury and Risk Management systems.
The research results are being incorporated int our Customer Database which has over 100 data fields that detail Associated British Ports IT roadmap and budget, latest software purchases, implementation status, partner involvement, and decision-makers.
About the Customer
Associated British Ports Holdings Ltd owns and operates 21 ports in the United Kingdom, managing around 25 percent of the UK's sea-borne trade. The company's activities cover transport, haulage and terminal operations, ship's agency, dredging, and marine consultancy.
Scope and Challenges
Embarking on a major SAP rollout project, Associated British Ports required more agile systems to keep up with the project's time frame. As the company moved towards monthly releases they required faster, more flexible, and automated processes to achieve this goal.
Outcome and Implications
The company's digital transformation started in 2015 when they decided to upgrade their existing ERP solution (SAP ECC 6.0) to SAP S/4 HANA with a goal to revamp its operations and improve efficiency. Earlier, in 2014, Associated British Ports decided to transform its HR digital process for all of its 2200 employees by dropping the legacy Northgate HR system for a state of the art HCM system from SAP SuccessFactors, which was one of the largest SAP implementations in the UK for 2015.
In 2017, Associated British Ports deepen its relationship with SAP by adopting its Customer experience solutions such as SAP Cloud for Customer across three core C4C functionalities (Sales, Marketing and Service).
| Vendor | Old Product | New Product | Function | Market | Users | VAR/SI | When | Live |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | Enterprise Resource Planning | ERP Financial Management | n/a | n/a | 2015 | 2016 |
| Subscribe | Subscribe | Subscribe | Human Capital Management | HCM | Subscribe | Subscribe | 2014 | 2015 |
| Subscribe | Subscribe | Subscribe | Customer Relationship Management | CRM | Subscribe | Subscribe | 2016 | 2017 |
| Subscribe | Subscribe | Subscribe | Business Intelligence Software | Analytics and BI | Subscribe | Subscribe | 2016 | 2016 |
| Subscribe | Subscribe | Subscribe | Enterprise Resource Planning | ERP Financial Management | Subscribe | Subscribe | 2017 | 2H 2018 |