Asurion
300 2nd Ave S,
Nashville, 37201, TN,
United States
Nashville, 37201, TN,
United States
1 888-881-2622
Insurance
Asurion Technographics
Asurion Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Asurion and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 23000 Asurion employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Asurion has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2017, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2017, IFS Field Service Management (FSM) for Field Service Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Asurion is running and its propensity to invest more and deepen its relationship with Microsoft , SAP , iCIMS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Asurion revenues, which have grown to $9.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Asurion intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Asurion Tech Stack and Enterprise Applications
Asurion ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Microsoft Dynamics AX | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Asurion implemented Microsoft Dynamics 365 for Finance and Operations as its ERP Financial solution, replacing Microsoft Dynamics AX. The deployment served Asurion accounting and finance teams and provided a centralized platform for finance systems administration across global regions, countries, and employee populations.
The implementation focused on Microsoft Dynamics 365 for Finance and Operations core financial capabilities, explicitly including Microsoft Dynamics D365 General Ledger and other modules, and Microsoft Dynamics 365 Security for role based access and entitlement management. Configuration work centered on general ledger configuration, reconciliations workflows, security role design, and support for new systems or modules brought into the finance landscape.
Integrations were a defined operational requirement, with OneStream integrations and BlackLine account reconciliation processes tied into the Dynamics 365 environment, and Concur global metadata feeding expense and travel finance metadata into the financial system. Monitoring, issue management, and operational support processes were established, and PowerBI capabilities were grown to improve monitoring and integration visibility in support of finance operations.
Governance and operational practices emphasized global support, training, and process improvement, with finance systems administrators acting as subject matter experts on projects and as primary administrators for integrations and security. The implementation reinforced internal controls through centralized administration, documented workflows, and collaborative stabilization efforts with Asurion IT to maintain and optimize the Microsoft Dynamics 365 for Finance and Operations ERP Financial environment for accounting and finance business functions.
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Expense Management | ERP |
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2017 | 2017 |
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Asurion HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017, Ausrion implemented iCIMS Recruit Applicant Tracking System to centralize external hiring and candidate intake. The deployment placed iCIMS Recruit directly on Ausrion's public careers website, providing a single entry point for job postings and applicant submissions.
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BackGround Screening | HCM |
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2018 | 2018 |
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BackGround Screening | HCM |
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2021 | 2021 |
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Candidate Relationship Management | HCM |
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2015 | 2015 |
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Core HR | HCM |
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2011 | 2018 |
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HR Service Delivery | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
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Recruiting Chatbot | HCM |
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2017 | 2017 |
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Recruiting | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2017 | 2018 |
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Asurion ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IFS | Legacy | IFS Field Service Management (FSM) | Field Service Management | ERP Services and Operations | n/a | 2018 | 2018 |
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Asurion AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Speech Recognition AI | AI-Powered Application |
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2016 | 2016 |
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Asurion Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Asurion Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Asurion Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Asurion CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2014 | 2014 |
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CRM | CRM |
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2022 | 2022 |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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Asurion EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2018 | 2018 |
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EPM | EPM |
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2011 | 2018 |
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Financial Consolidation and Close | EPM |
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2018 | 2018 |
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Financial Consolidation and Close | EPM |
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2017 | 2017 |
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Asurion ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Asurion TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Treasury Management | TRM |
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2010 | 2010 |
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Asurion PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Robotic Process Automation | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Asurion IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2022 | 2022 |
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Database Management | IaaS |
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2014 | 2014 |
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Database Management, Open-Source Database | IaaS |
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2022 | 2022 |
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Asurion CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cloud Access Security Brokers (CASB), Vulnerability Management | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Asurion
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Analytics Officer | CXO | Finance | |
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Director of Business Intelligence | Director | IT | |
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Chief Data Scientist | CXO | IT | |
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Chief Operating Officer | CXO | Finance | |
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CEO | CXO | Finance | |
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SVP/Business Development | VP | Sales | |
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Chief Human Resources Officer | CXO | HR | |
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Chief Financial Officer | CXO | Finance | |
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Director - Global Finance and Accounting Systems COE | Director | IT | |
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CIO, SVP Technology Products | VP | IT | |
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Director, IT | Director | Finance | |
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Accounting/Finance_Accounts Payable Team | Manager | Finance | |
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Vice President, Global Finance and ERP Systems & GBPOs | VP | IT | |
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Senior Strategic Sourcing Manager, Global Indirect Procurement | Manager | Procurement | |
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VP Supply Chain Management | VP | Supply Chain | |
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Senior Director - IT Sourcing, Procurement and Vendor Management | Director | IT | |
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Principal Software Engineer - Big Data Analytics | Director | IT | |
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Big Data Engineer | Manager | IT | |
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Vice President, Global Tech Strategy, Enterprise Architecture, R&D and Data | VP | IT | |
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VP - Human Resources: Compensation, Benefits, and HR Product Development | VP | HR | |
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SVP, CIO | VP | IT | |
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Director of Payroll Services | Director | Finance | |
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General Counsel and Chief Human Resources Officer | CXO | HR | |
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Vice President HR Global Program & Technology Solutions | VP | HR | |
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Chief Financial Officer | CXO | Finance | |
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Director, Workforce Management | Director | HR | |
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Director Talent Acquisition | Director | HR | |
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Vice President Human Resources | VP | HR | |
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Director Human Resources | Director | HR | |
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Director of Human Resources | Director | HR | |
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Manager, Recruitment & Sourcing Operations | Manager | Procurement | |
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Director, Employee Relations/HR Policy & Compliance | Director | HR | |
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HR Solutions Lead, Compliance & Onboarding | Manager | HR | |
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Director, Talent Acquisition | Director | HR | |
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Director Talent Acquisition | Director | HR | |
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Senior Manager, Employment Law Compliance | Manager | Legal | |
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Vice President Of Technology - Engineering | VP | IT | |
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Senior Director Technology, Product and Corporate Recruiting | Director | HR | |
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Director, Talent Acquisition | Director | HR | |
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Director Talent Acquisition | Director | HR | |
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Chief Information Officer | CXO | IT | |
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Senior Director Of Engineering | Director | R&D | |
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Director, Data Science | Director | IT | |
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Director of Software Engineering, Enterprise Data Services | Director | IT | |
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CIO, SVP Technology Products | CXO | IT | |
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Vice President, Global Finance and ERP Systems & GBPOs | VP | Finance | |
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Director - Global Finance and Accounting Systems COE | Manager | Finance | |
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VP Supply Chain Management | VP | Supply Chain | |
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Director, IT | Director | IT | |
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Salesforce Administrator | Manager | Marketing | |
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Apps Being Evaluated by Asurion Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Asurion IT executives and key decision makers. This section highlights Asurion's latest recorded technology evaluations, including Teleperformance Call Center Service for Professional Services on 2026-01-27, Craft Silicon BR Core Banking for Core Banking on 2025-11-19, and Microsoft Dynamics AX for ERP Financial on 2025-09-20. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Asurion digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-01-27 | Asurion | Evaluated | Teleperformance | Teleperformance Call Center Service | Professional Services | Professional Services |
| 2025-11-19 | Asurion | Evaluated | Craft Silicon | Craft Silicon BR Core Banking | Core Banking | ERP Services and Operations |
| 2025-09-20 | Asurion | Evaluated | Microsoft | Microsoft Dynamics AX | ERP Financial | ERP |
| 2025-03-20 | Asurion | Evaluated |
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ERP Financial | ERP |
| 2025-01-17 | Asurion | Evaluated |
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Applicant Tracking System | HCM |
| 2024-10-01 | Asurion | Evaluated |
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EPM | EPM |
| 2024-09-11 | Asurion | Evaluated |
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IT Service Management | ITSM |
FAQ - APPS RUN THE WORLD Asurion Technographics
Asurion is a Insurance organization based in United States,
with around 23000 employees and annual revenues of $9.00 billion.
Asurion operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, iCIMS Recruit Applicant Tracking System and IFS Field Service Management (FSM),
covering areas like ERP Financial, Applicant Tracking System and Field Service Management.
Asurion has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, iCIMS and IFS.
Asurion recently adopted applications including
Apache Spark in 2022, DocuSign eSignature in 2022 and Pipedrive CRM in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Asurion’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Asurion’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Asurion technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.