ATEGRIS GmbH Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by ATEGRIS GmbH and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2300 ATEGRIS GmbH employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ATEGRIS GmbH has purchased the following applications: In-House ATS for Applicant Tracking System in 2017, 4me Service Request & Incident Management for Incident Management in 2020, Hetzner for Application Hosting and Computing Services in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ATEGRIS GmbH is running and its propensity to invest more and deepen its relationship with In-House Applications , 4me, Inc , Hetzner or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ATEGRIS GmbH revenues, which have grown to $236.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ATEGRIS GmbH intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ATS | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 4me, Inc | Legacy | 4me Service Request & Incident Management | Incident Management | ITSM | n/a | 2020 | 2020 |
In 2020, ATEGRIS GmbH implemented 4me Service Request & Incident Management. The deployment established 4me Service Request & Incident Management as the Service Request & Incident Management solution for the company, focusing on incident handling and service request lifecycles within the IT service desk.
The implementation configured core modules commonly associated with Service Request & Incident Management, including incident management and service request workflows, a service catalog model built around services, role based access for support agents, and a single web interface for ticket handling and self service. Configuration emphasized service oriented data models so that services, SLAs, and routing rules were maintained around discrete service definitions rather than user level customizations.
Operational ownership was placed with the internal IT service desk team, enabling administrator level configuration by ATEGRIS staff with minimal external consulting. Pierre Olthoff, Teamlead Service Desk at ATEGRIS, cited the platform's simplicity and the possibility to do configuration themselves with little external business consulting as primary selection factors for 4me Service Request & Incident Management.
Governance and workflow standardization centered on centralized service definitions and an internal configuration process managed by the service desk, reducing reliance on external implementation partners. The single web interface and service centered configuration pattern were highlighted by ATEGRIS as the key benefits driving adoption of 4me Service Request & Incident Management.
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IT Service Management | ITSM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hetzner | Legacy | Hetzner | Application Hosting and Computing Services | IaaS | n/a | 2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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