Discover the latest software purchases and digital transformation initiatives being undertaken by athenahealth and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6500 athenahealth employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that athenahealth has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2016, IBM Kenexa BrassRing for Applicant Tracking System in 2008, Workday HCM for Core HR in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems athenahealth is running and its propensity to invest more and deepen its relationship with Oracle , IBM , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing athenahealth revenues, which have grown to $2.00 billion in 2023, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for athenahealth intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
About the Customer
athenahealth, Inc. is a publicly traded American company that provides network-enabled services for healthcare and point-of-care mobile apps in the United States. athenahealth has a network of more than 114,000 providers and 110 million patients and offers a suite of services to manage medical records, revenue cycle, patient engagement, care coordination, and population health.
The company was founded in 1997 in San Diego, California; it is now headquartered in Watertown, Massachusetts and has grown to include operational sites in Belfast, Maine; Atlanta, Georgia; Austin, Texas; Princeton, New Jersey; and Chennai, Bangalore, and Pune, India.
Scope and Challenges
athenahealth, had a problem with the legacy NetSuite ERP system could not effectively support athenahealth’s global business and transformation to a project-based organization. Approval rules related to procurement, general ledger, and their expenses were inadequate to support internal controls. Their fixed assets were tracked offline in spreadsheets. Their procurement process was inefficient and hard to track. Their expenses could not be tagged to projects. Their chart of accounts reporting capabilities was limited.
Outcome and Implications
More than 1,300 customers - with more than 300 in production - have already switched to Oracle ERP Cloud in recent months, including athenahealth. The modules that athenahealth selected include GL, AP, AR, FA, CM, EXP, Financial Reporting Studio, PO, SelfService PO, Project Costing, OTBI.
The benefits from the Oracle ERP Cloud are:
| Vendor | Old Product | New Product | Category | Market | VAR/SI | When | Live |
|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy Apps | Amazon SES | Transactional Email | PaaS | n/a | 2021 | 2021 |
| Vendor | Old Product | New Product | Category | Market | VAR/SI | When | Live |
|---|---|---|---|---|---|---|---|
| Proofpoint | Legacy Apps | Proofpoint Email Security and Protection | Secure Email Gateways (SEGs) | IaaS | n/a | 2021 | 2021 |
| Subscribe | Subscribe | Subscribe | Access and Identity Management (AIG) | IaaS | Subscribe | 2021 | 2021 |
| Vendor | Old Product | New Product | Category | Market | VAR/SI | When | Live |
|---|---|---|---|---|---|---|---|
| Salesforce | Legacy Apps | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | Artificial Intelligence | Subscribe | 2021 | 2021 |
| First Name | Last Name | Title | Phone | |
|---|---|---|---|---|
| Subscribe | Subscribe | Director of Finance | Subscribe | Subscribe |
| Subscribe | Subscribe | VP Financial Planning and Analysis | Subscribe | Subscribe |
| Subscribe | Subscribe | Vice President, HR and Chief Learning Officer | Subscribe | Subscribe |
| Subscribe | Subscribe | Director Human Resources | Subscribe | Subscribe |
| Subscribe | Subscribe | Chief People Officer | Subscribe | Subscribe |
| Subscribe | Subscribe | Vice President Human Resources Services | Subscribe | Subscribe |
| Subscribe | Subscribe | Head of Corporate Integrations, Data Management & Business Intelligence | Subscribe | Subscribe |
| Subscribe | Subscribe | Sr. Manager, Business Intelligence & Data Analytics | Subscribe | Subscribe |
| Subscribe | Subscribe | Business Intelligence & Data Analytics Manager | Subscribe | Subscribe |
| Subscribe | Subscribe | Executive Vice President, Chief Operating Officer | Subscribe | Subscribe |
| Subscribe | Subscribe | Chief Executive Officer, President and Chairman of the Board of Directors | Subscribe | Subscribe |
| Subscribe | Subscribe | Executive Vice President, Chief Financial & Administrative Officer | Subscribe | Subscribe |
| Subscribe | Subscribe | Executive Director of Finance | Subscribe | Subscribe |
| Subscribe | Subscribe | Senior Finance Manager | Subscribe | Subscribe |
| Subscribe | Subscribe | Director, Finance | Subscribe | Subscribe |
| Subscribe | Subscribe | Director, Finance | Subscribe | Subscribe |
| Subscribe | Subscribe | Sr. Procurement Manager | Subscribe | Subscribe |
| Subscribe | Subscribe | Vice President Technology Infrastructure | Subscribe | Subscribe |
| Subscribe | Subscribe | Director Human Resources | Subscribe | Subscribe |
| Subscribe | Subscribe | CFO | Subscribe | Subscribe |
| Subscribe | Subscribe | Chief Procurement Officer | Subscribe | Subscribe |
| Subscribe | Subscribe | CIO | Subscribe | Subscribe |
| Subscribe | Subscribe | SVP & Chief Customer Officer | Subscribe | Subscribe |
| Subscribe | Subscribe | Vice President Customer Care | Subscribe | Subscribe |
| Subscribe | Subscribe | Vice President, Customer Success | Subscribe | Subscribe |
| Subscribe | Subscribe | VP, Talent Attraction | Subscribe | Subscribe |
| Subscribe | Subscribe | Director, Talent Attraction - Technology | Subscribe | Subscribe |
| Subscribe | Subscribe | Director, Talent Attraction | Subscribe | Subscribe |
| Subscribe | Subscribe | Manager, Talent Acquisition Operations | Subscribe | Subscribe |
| Subscribe | Subscribe | SVP, General Counsel | Subscribe | Subscribe |
| Subscribe | Subscribe | Manager, Contracts and Reimbursement | Subscribe | Subscribe |
| Subscribe | Subscribe | Manager, Global Mobility & Immigration | Subscribe | Subscribe |
| Subscribe | Subscribe | Chief Compliance Officer | Subscribe | Subscribe |