Boston, 2135, MA,
United States
athenahealth Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by athenahealth and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7000 athenahealth employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that athenahealth has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2017, Workday Absence Management for Absence and Leave Management in 2020, athenaClinicals for Electronic Health Record, Medical Practice Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems athenahealth is running and its propensity to invest more and deepen its relationship with Oracle , Sage , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing athenahealth revenues, which have grown to $2.37 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for athenahealth intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2017 | 2018 |
In 2017, athenahealth implemented Oracle Cloud ERP as its ERP Financial solution, with a focused engagement from August 2017 to December 2017 to configure Fusion Cloud Financials and Procure to Pay processes. The implementation targeted core finance and procurement functions, including Projects Billing and Costing, and followed an end to end life cycle approach for Order to Cash and Procure to Pay business processes.
The deployment used Oracle Cloud Fusion Financials modules configured to support Accounts Payable, Accounts Receivable, Fixed Asset, General Ledger, Cash Management, Advanced Collections, iExpenses, Order Management, Credit, AME, Procurement, Inventory, Fusion Tax, and Subledger Accounting. Configuration work included intercompany transaction setups, translation and consolidation processes, cash management to general ledger reconciliation, and payables to general ledger reconciliation, along with AMEX corporate card expense integration and advanced collections and credit management capabilities.
Integrations were implemented between Oracle Payments iPayments and multiple payment providers, specifically Paymentech and PayPal, and alternative payment providers listed as Santander, Cetelem, UKI and GE, reflecting a payments integration layer tied into Cloud Financials. The team also managed integrations between Oracle EBS instances and other systems as part of broader landscape orchestration, using Fusion Cloud as the centralized SaaS finance architecture.
Governance and rollout followed AIM methodology and formal project management and documentation standards, with client facing consulting for configuration, testing, and cutover activities. The engagement emphasized finance and procurement operationalization across the organization, with the Oracle Cloud ERP implementation and Fusion Cloud Financials positioned to centralize financial processes and standardize Procure to Pay and Order to Cash workflows.
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ERP Financial | ERP Financial Management |
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2017 | 2018 |
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Expense Management | ERP Financial Management |
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2013 | 2013 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2020 | 2020 |
In 2020, athenahealth implemented Workday Absence Management to centralize Absence and Leave Management within its HR and People Analytics functions. Workday Absence Management was positioned to provide a single system of record for absence plans, leave tracking, and reporting across HR functional areas.
The implementation emphasized Workday reporting capabilities, with the People Analytics team owning report design and optimization. The Workday Report Writing Manager role was established to design, build, and maintain matrix, trended, composite, and dashboard reports, and to create calculated fields and discovery boards where applicable. The team executed an assessment of the Workday report library and developed a plan to optimize reporting artifacts to meet internal and external stakeholder needs.
Operational coverage included support for Core HCM, Recruiting, Talent, and Absence functional areas, with collaboration between HR and athenaIT to implement data standards, governance, and security reviews. The implementation drew on a distributed delivery model for report development and testing, including a Workday Report Writing Manager role based in Bangalore Whitefield India to support global report production and analytics workloads.
Governance and rollout followed phased project workflows spanning requirements, design, testing, implementation, and user education and training. Ongoing responsibilities included troubleshooting end user report and dashboard issues, supporting data integrity and compliance audits, and assessing Workday releases to identify new reporting functionality.
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Applicant Tracking System | HCM |
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2008 | 2008 |
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Benefits Administration | HCM |
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2020 | 2021 |
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Compensation Management | HCM |
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2020 | 2021 |
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Core HR | HCM |
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2020 | 2021 |
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Learning and Development | HCM |
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2008 | 2018 |
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Payroll | HCM |
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2008 | 2018 |
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Payroll | HCM |
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2015 | 2015 |
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Performance and Goal Management | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2021 |
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Time and Attendance | HCM |
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2016 | 2016 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| athenahealth | Legacy | athenaClinicals | Electronic Health Record, Medical Practice Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, athenahealth implemented athenaClinicals, an Electronic Health Record,Medical Practice Management application. The deployment is surfaced on athenahealth's website and is presented as the vendor's web-accessible clinical and practice management offering.
The athenaClinicals deployment follows a cloud-hosted, browser-accessible architecture that supports online clinical workflows and administrative access. athenaClinicals is configured to enable clinician documentation, order entry, e-prescribing, appointment scheduling and core practice management functions consistent with the Electronic Health Record,Medical Practice Management category.
Functional modules implemented include the electronic charting and clinical documentation layer, scheduling and front-desk workflows, and billing-oriented practice management components for administrative staff. Workflows are organized to support ambulatory clinical operations, provider practice administration and patient-facing scheduling and portal interactions.
Operational coverage emphasizes clinical operations and administrative teams, with centralized configuration and content governance to manage clinical templates, coding rules and scheduling policies. The presence of athenaClinicals on the public website also supports product demonstration and customer evaluation flows while aligning the Electronic Health Record,Medical Practice Management application with commercial and operational functions.
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Legal Practice Management | ERP Services and Operations |
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2017 | 2017 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Analytics and BI | Analytics and BI |
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2016 | 2017 |
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Analytics and BI | Analytics and BI |
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2023 | 2023 |
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Data Warehouse | Analytics and BI |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Enterprise Content Management | Content Management |
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2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2017 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2021 | 2021 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sourcing | Procurement |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2022 |
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Network Management and Monitoring | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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