Apps Run The World

athenahealth Software Purchases and Digital Transformation Initiatives

Last updated on 2021-10-27 13:51:35

Discover the latest software purchases and digital transformation initiatives being undertaken by athenahealth and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7200 athenahealth employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that athenahealth has purchased the following applications: Gainsight Customer Experience (CX) for Customer Experience in 2019, FrontApp for Collaboration in 2017, Microsoft Power BI for Analytics and BI in 2016 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems athenahealth is running and its propensity to invest more and deepen its relationship with Gainsight , FrontApp , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing athenahealth revenues, which have grown to $6.66 billions in 2019, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for athenahealth intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

About the Customer

athenahealth, Inc. is a publicly traded American company that provides network-enabled services for healthcare and point-of-care mobile apps in the United States. athenahealth has a network of more than 114,000 providers and 110 million patients and offers a suite of services to manage medical records, revenue cycle, patient engagement, care coordination, and population health.

The company was founded in 1997 in San Diego, California; it is now headquartered in Watertown, Massachusetts and has grown to include operational sites in Belfast, Maine; Atlanta, Georgia; Austin, Texas; Princeton, New Jersey; and Chennai, Bangalore, and Pune, India.

Scope and Challenges

athenahealth, had a problem with the legacy NetSuite ERP system could not effectively support athenahealth’s global business and transformation to a project-based organization. Approval rules related to procurement, general ledger, and their expenses were inadequate to support internal controls. Their fixed assets were tracked offline in spreadsheets. Their procurement process was inefficient and hard to track. Their expenses could not be tagged to projects.  Their chart of accounts reporting capabilities was limited. 

Outcome and Implications

More than 1,300 customers - with more than 300 in production - have already switched to Oracle ERP Cloud in recent months, including athenahealth. The modules that athenahealth selected include GL, AP, AR, FA, CM, EXP, Financial Reporting Studio, PO, SelfService PO, Project Costing, OTBI.  

The benefits from the Oracle ERP Cloud are: 

  • Scalable Solution to support both the US and India operations
  • Email-based approvals using multiple hierarchies improved efficiency and controls
  • Essbase reports supporting the balance sheet and P&L statements and accounting analysis
  • Project accounting system allowing the segregation of the SEC reporting from the management reporting
  • The subledger concept allows for analysis and corrections to be performed prior to posting to the GL
  • Fixed asset module to improve depreciation calculations
  • Overall reporting improvements with OTBI


311 Arsenal St
Watertown, 02472 , MA
United States
1 617-402-1000
https://www.athenahealth.com/
Industry Employees Revenue
Professional Services 7200 $6.66B

Enterprise Software and Cloud Applications being used by athenahealth


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Vendor Old Product New Product Category Market Users VAR/SI When Live
Vendor Old Product New Product Category Market Users VAR/SI When Live

IT Decision Makers and Key Stakeholders at athenahealth


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