Canberra, 2601,
Australia
Australian Government Department of Health and Aged Care Technographics
Australian Government Department of Health and Aged Care Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Australian Government Department of Health and Aged Care and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5693 Australian Government Department of Health and Aged Care employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Australian Government Department of Health and Aged Care has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2019, SAP SuccessFactors Employee Central for Core HR in 2017, ReadSpeaker Text to Speech for Natural Language Processing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Australian Government Department of Health and Aged Care is running and its propensity to invest more and deepen its relationship with Microsoft , SAP , One Model or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Australian Government Department of Health and Aged Care revenues, which have grown to $1.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Australian Government Department of Health and Aged Care intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Australian Government Department of Health and Aged Care Tech Stack and Enterprise Applications
Australian Government Department of Health and Aged Care ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, the Australian Government Department of Health and Aged Care implemented Microsoft Dynamics 365 for Finance and Operations. The deployment targeted ERP Financial functionality to consolidate core financial management across the department and was delivered alongside Dynamics 365 Customer Service as part of the Products and Services portfolio.
Configuration centered on core financial modules including general ledger, accounts payable, accounts receivable, budgeting, fixed assets, cash management and financial reporting. Microsoft Dynamics 365 for Finance and Operations was configured to enforce multi ledgers and structured period close workflows, and to automate approval routing and transaction validation consistent with public sector accounting practices.
The implementation included integration between Dynamics 365 Customer Service and Dynamics 365 for Finance and Operations to align service records with transactional financial entries and reporting, enabling coherent handoff between provider case management and finance. The solution was implemented on the Microsoft Dynamics 365 platform to maintain consistent data models and security across finance and service applications.
Governance work focused on centralizing financial controls, establishing role based access and segregation of duties, and standardizing chart of accounts and approval workflows to meet government compliance requirements. Rollout organization emphasized finance and procurement business functions across the department, with configuration and workflow controls designed to support auditability and fiscal oversight.
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ERP Financial | ERP |
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2021 | 2021 |
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Australian Government Department of Health and Aged Care HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2017 | 2017 |
In 2017 the Australian Government Department of Health and Aged Care deployed SAP SuccessFactors Employee Central as its Core HR solution. The initial deployment centralized employee master data and transactional HR processes within SAP SuccessFactors Employee Central to support payroll-adjacent workflows and personnel administration.
Configuration work emphasized core HR constructs, including employee records and position management, absence and leave handling, termination processing, internal movement and part-time schedule management. The implementation captured payroll-affecting events such as voluntary redundancy calculations and overpayment tracking to ensure those transactions were recorded in the central HR system.
Operational activity documented for March to August 2017 shows a Payroll Officer assigned to the Payroll Project team performing voluntary redundancy calculations, auditing personnel files, processing long service leave audits, purchased leave applications, calculating overpayments, processing terminations, internal movements and part-time schedules using HRMIS SAP as the operational HR toolset. These tasks indicate the Employee Central deployment supported day-to-day payroll and HR operations and was operated in the same operational context as HRMIS SAP for payroll administration.
Governance and process controls during the rollout concentrated on audited personnel records and structured transaction handling for leave, purchased leave, terminations and redundancy events, embedding these workflows into HR operational processes and the payroll project team’s responsibilities.
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Employee Self Service | HCM |
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2015 | 2015 |
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Performance and Goal Management | HCM |
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2015 | 2015 |
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Succession and Leadership Planning | HCM |
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2015 | 2015 |
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Workforce Analytics | HCM |
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2018 | 2018 |
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Australian Government Department of Health and Aged Care AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ReadSpeaker Holding | Legacy | ReadSpeaker Text to Speech | Natural Language Processing | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, the Australian Government Department of Health and Aged Care implemented ReadSpeaker Text to Speech. ReadSpeaker Text to Speech was deployed as a Natural Language Processing capability on the department website to provide on-page synthesized audio for published guidance and public information pages.
The implementation centers on the ReadSpeaker Text to Speech on-page widget integrated into web content, configured to handle both static pages and dynamically rendered content. Functional capabilities described include real-time speech synthesis, user controls for play and pause, and support for multiple voice profiles and language variants consistent with Natural Language Processing deployments.
Operational integration focused on embedding the ReadSpeaker Text to Speech scripts into the public-facing site and aligning the service with the department content publishing pipeline. The deployment spans the department website and is operated by the digital and communications teams, with the application invoked from page render points to deliver accessibility and spoken content alongside HTML text.
Governance changes associated with the ReadSpeaker Text to Speech rollout include updates to web publishing workflows and accessibility review processes, assigning responsibilities to web content owners and digital services for ongoing configuration and quality checks. The Australian Government Department of Health and Aged Care, ReadSpeaker Text to Speech, Natural Language Processing relationship is reflected in how content production, publishing, and accessibility compliance were instrumented around the speech service.
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Australian Government Department of Health and Aged Care Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Australian Government Department of Health and Aged Care Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2019 | 2019 |
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Australian Government Department of Health and Aged Care CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2019 | 2019 |
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Australian Government Department of Health and Aged Care EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Financial Consolidation and Close | EPM |
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2016 | 2016 |
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Australian Government Department of Health and Aged Care PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Australian Government Department of Health and Aged Care IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Australian Government Department of Health and Aged Care
| First Name | Last Name | Title | Function | Department | Phone | |
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| Chief Financial Officer | CXO | Finance | ||||
| Director, Financial Analysis | Director | Finance |