Costa Mesa, 92626, CA,
United States
Automobile Club of Southern California Technographics
Automobile Club of Southern California Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Automobile Club of Southern California and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14000 Automobile Club of Southern California employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Automobile Club of Southern California has purchased the following applications: UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) for Absence and Leave Management in 2017, Adobe Experience Manager for Digital Asset Management in 2021, Tealium IQ Tag Management for Tag Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Automobile Club of Southern California is running and its propensity to invest more and deepen its relationship with UKG , Adobe Systems , Tealium or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Automobile Club of Southern California revenues, which have grown to $540.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Automobile Club of Southern California intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Automobile Club of Southern California Tech Stack and Enterprise Applications
Automobile Club of Southern California HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) | Absence and Leave Management | HCM | n/a | 2017 | 2017 |
In 2017, Automobile Club of Southern California implemented UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) within its Employee Benefits division. The deployment addressed Absence and Leave Management for FMLA, CFRA, PDL, ADA, and Personal leaves of absence, formalizing intake and eligibility processes across leave types.
UKG Workforce Central Absence Manager was configured to capture new leave intakes, determine FMLA eligibility, route Certification of Healthcare Provider forms, and manage workflows for company self insured short term disability claims. The implementation included functional modules for leave intake, eligibility determination, certification tracking, leave packet generation, and preparation of benefit statements consistent with Absence and Leave Management requirements.
Operational coverage centered on the Employee Benefits team, with structured collaboration across Legal, Employee Relations, Payroll, and Accounting to coordinate approvals, STD pay processing, and receipt of benefits premiums. The solution was configured to exchange leave and pay events with payroll and accounting functions and to maintain case level records that support handoffs to employee relations and legal partners.
Governance and process changes required timely determination of eligibility, documented approval or denial decisions based on completed medical certification or attending physician statements, and procedures for mailing leave packets and educating employees on policies and state and federal leave laws. Approval routing, certification verification steps, and case management responsibilities were instrumented in the system to standardize workflows and align Employee Benefits with operational stakeholders.
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Workforce Management | HCM |
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2017 | 2017 |
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Automobile Club of Southern California Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2021 | 2021 |
In 2021, Automobile Club of Southern California implemented Adobe Experience Manager as its Digital Asset Management solution for the public website. Adobe Experience Manager centralizes web media and content, providing an asset repository, metadata and taxonomy controls, and authoring and version control for site content. This positions the Automobile Club of Southern California Adobe Experience Manager Digital Asset Management capability to support marketing led web content and digital experience functions.
The deployment is implemented as a web facing authoring environment and asset repository that serves published pages and media on the calif.aaa.com site, centralizing content workflows for marketing and customer facing teams. Governance is organized around asset lifecycle management, approval workflows, role based access controls, and taxonomy governance to enforce consistency across site sections. Integrations and operational scope are confined to the website context described, with primary business functions impacted including digital marketing, content operations, and site maintenance.
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Automobile Club of Southern California CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tealium | Legacy | Tealium IQ Tag Management | Tag Management | CRM | n/a | 2021 | 2021 |
In 2021, the Automobile Club of Southern California deployed Tealium IQ Tag Management on its public website https://www.calif.aaa.com/. This implementation is a Tag Management initiative focused on centralizing client-side tag orchestration and runtime control across the California AAA web estate.
The Tealium IQ Tag Management deployment includes standard tag management capabilities such as a structured web data layer, event and page view tracking rules, tag load sequencing and asynchronous tag firing. Configuration work emphasized mapping site-level behavioral events to the data layer and creating rule-based tag triggers to support analytics and marketing measurement needs.
Operationally the solution orchestrates third-party analytics and advertising tags and standardizes how pixel and script execution is managed across pages, supporting marketing, analytics and digital experience teams. The implementation is scoped to the public website and aligns with common Tag Management workflows for controlling vendor tags and reducing direct code changes to the site.
Governance and rollout practices align with typical enterprise tag management discipline, including role-based access to the Tealium IQ Tag Management console, environment separation for test and production publishes, and a centralized change approval workflow to manage tag updates. These controls enable consistent tag governance and minimize ad hoc tag deployment by decentralized teams.
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IT Decision Makers and Key Stakeholders at Automobile Club of Southern California
Apps Being Evaluated by Automobile Club of Southern California Executives
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