Avantik
10 Smith Road, Suite 200,
Parsippany, 7054, NJ,
United States
Parsippany, 7054, NJ,
United States
1 973-555-0100
Professional Services
Avantik Technographics
Avantik Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Avantik and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Avantik employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Avantik has purchased the following applications: Sage 500 ERP (formerly MAS 500) for ERP Financial in 2018, Pendo Adopt for Digital Adoption in 2021, Rocket.chat for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Avantik is running and its propensity to invest more and deepen its relationship with Sage , Pendo.io , Rocket.chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Avantik revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Avantik intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Avantik Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 500 ERP (formerly MAS 500) | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, Avantik implemented Sage 500 ERP (formerly MAS 500) as its ERP Financial system. The deployment focused on core order to cash operations and customer service workflows, supporting sales, fulfillment and operations within the organization. Sage 500 ERP was configured to handle daily order processing volumes and accurately processed over the daily order average via Sage 500, impacting order entry, returns handling and pricing quote workflows. Business functions affected included customer service, sales collaboration, fulfillment operations and operational reporting.
Functional modules and capabilities emphasized included order management, returns processing, pricing maintenance and operational reporting, with staff running reports for backorders, orders processed, SIFOT, KPI and web orders directly from Sage 500 ERP. Teams used the application to track packages, process returns, field pricing inquiries and collaborate with sales representatives on pricing decisions, embedding the system into customer service and sales workflows. Governance centered on operational workflows for order handling and exception resolution, with frontline staff creating solutions to customer problems and routing escalations through ERP-driven processes. The implementation consolidated transactional processing and reporting into Sage 500 ERP while supporting documented customer service outcomes, including exceeding expectations through structured case handling.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pendo.io | Legacy | Pendo Adopt | Digital Adoption | HCM | n/a | 2021 | 2021 |
In 2021, Avantik deployed Pendo Adopt on its public website. Avantik is a 50-employee professional services firm in the United States using Pendo Adopt as a Digital Adoption solution to instrument customer-facing web interactions.
The implementation leverages Pendo Adopt's web instrumentation approach, embedding the vendor's client-side snippet to capture page context and deliver in-place guidance, walkthroughs, and a resource center. Configuration emphasized content segmentation and event tracking, aligning guidance to specific marketing and client onboarding flows typical for Digital Adoption deployments.
Operational scope is focused on the public website and external user experiences, with customer-facing teams and web operations jointly responsible for authoring guidance and maintaining page-level targeting. Governance follows a lightweight, role-based model for authoring and publishing guidance, with staged publication controls and catalog management to limit live changes and maintain targeting rules.
The account-level configuration centralizes in-product guidance and behavioral telemetry within Pendo Adopt, enabling content-driven support and staged rollout of guidance across site pages. This narrative reflects a site-centric Digital Adoption implementation where Pendo Adopt is the primary tool for guiding external users through key web workflows.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Avantik deployed Rocket.chat on its public website to provision a customer facing conversational channel. Rocket.chat is implemented as part of Avantik's Chatbots and Conversational AI footprint and surfaces a web embedded chat widget for site visitors engaging with the professional services firm.
The implementation centers on the Rocket.chat application, including the web chat widget, administrative console, channel management, and conversational capabilities typical of the Chatbots and Conversational AI category such as real time messaging, file exchange, presence indicators, and scripted responses. Configuration follows a centralized administration model with role based access controls to manage channels, user permissions, and moderation workflows suitable for a 50 employee organization.
Operational scope is focused on the corporate website and customer engagement workflows, routing inbound inquiries to internal teams responsible for sales and client services and supporting lead capture and support intake for Avantik's professional services. Integrations are implemented at the website frontend and with internal routing processes to align the Rocket.chat interface with existing support and sales handling practices.
Governance is based on internal administrative controls for user access, channel permissions, and conversation moderation, with configuration and policy enforcement managed by a central administrator. The narrative emphasizes the structural deployment and operational coverage of Rocket.chat within Avantik's Chatbots and Conversational AI environment.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Collaboration | Collaboration |
|
2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Application, Web and Enterprise Search | Content Management |
|
2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
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Marketing Automation | CRM |
|
2018 | 2018 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
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Content Delivery Network | IaaS |
|
2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Avantik
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Avantik Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Avantik IT executives and key decision makers. This section highlights Avantik's latest recorded technology evaluations, including Payscale Payfactors for Compensation Management on 2026-02-21. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Avantik digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Avantik Technographics
Avantik is a Professional Services organization based in United States,
with around 50 employees and annual revenues of $5.0 million.
Avantik operates a diverse technology stack with applications such as
Sage 500 ERP (formerly MAS 500), Pendo Adopt and Rocket.chat,
covering areas like ERP Financial, Digital Adoption and Chatbots and Conversational AI.
Avantik has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Pendo.io and Rocket.chat.
Avantik recently adopted applications including
Rocket.chat in 2022, Algolia Search in 2022 and Pendo Adopt in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Avantik’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Avantik’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Avantik technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.