AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Axi Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
OVHcloud Legacy OVHcloud Application Hosting and Computing Services IaaS n/a 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ROGER365.io Legacy ROGER365.io Contact Center Call Center CRM Hanssens Beyond Belgium 2024 2024
In 2024, AXI implemented ROGER365.io Contact Center as a Call Center deployment running on Microsoft Teams, positioning the application to centralize reception numbers and modernize inbound contact handling for its CRM and customer service operations. The rollout was executed by Hanssens Beyond Belgium and targeted reception and customer service workflows across Belgium and the Netherlands. The implementation configured ROGER365.io Contact Center with centralized telephony provisioning, inbound call routing and queue management, agent status tracking, and custom reporting. After-hours handling workflows were implemented using Power Automate, and CRM connectors were configured to surface customer context for agents and to drive automated post-call processes. Operational coverage focused on reception and CRM/customer service teams in Belgium and the Netherlands, with the platform running natively on Microsoft Teams to leverage presence and unified communications. Hanssens Beyond Belgium led a smooth phased rollout, including agent onboarding and status governance to align operational behavior with contact handling expectations. Governance changes included formalized agent-status policies and reporting cadence to support government SLAs, and custom reporting dashboards were delivered to monitor service levels and queue performance. The deployment improved reliability, reduced wait times, and introduced live agent-status visibility and bespoke reports to meet the stated compliance and operational requirements.
Customer Experience CRM 2021 2021
Marketing Automation CRM 2019 2019
Tag Management CRM 2019 2019
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2020 2020
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Payment Processing ERP Financial Management 2020 2020
IT Decision Makers and Key Stakeholders at Axi
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Axi Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Axi Technographics

Axi is a Professional Services organization based in Belgium, with around 146 employees and annual revenues of $20.0 million.

Axi operates a diverse technology stack with applications such as OVHcloud, ROGER365.io Contact Center and Microsoft 365, covering areas like Application Hosting and Computing Services, Call Center and Collaboration.

Axi has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as OVHcloud, ROGER365.io and Microsoft.

Axi recently adopted applications including ROGER365.io Contact Center in 2024, Hotjar in 2021 and OVHcloud in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Axi’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Axi’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Axi technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.