Axis Max Life Insurance
Plot No – 90 C, Sector 18 Udyog Vihar,
Gurugram, 122015,
India
Gurugram, 122015,
India
91 124 421 9090
Insurance
Axis Max Life Insurance Technographics
Axis Max Life Insurance Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Axis Max Life Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 24876 Axis Max Life Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Axis Max Life Insurance has purchased the following applications: SAP SuccessFactors Employee Central Time Off for Absence and Leave Management in 2020, Haptik AI Platform for Chatbots and Conversational AI in 2025, R3 Corda Blockchain Platform for Blockchain Platform in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Axis Max Life Insurance is running and its propensity to invest more and deepen its relationship with SAP , Xoxoday , Zwayam or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Axis Max Life Insurance revenues, which have grown to $4.04 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Axis Max Life Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Axis Max Life Insurance Tech Stack and Enterprise Applications
Axis Max Life Insurance HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| SAP | Legacy | SAP SuccessFactors Employee Central Time Off | Absence and Leave Management | HCM | n/a | 2020 | 2021 |
In 2020, Axis Max Life Insurance implemented SAP SuccessFactors Employee Central Time Off to centralize Absence and Leave Management within HR. The engagement focused on embedding the SAP SuccessFactors Employee Central Time Off application into HR operations to standardize leave policies, approval workflows, and employee self service for time off requests.
Configuration work emphasized Employee Central master data alignment, Leave and Attendance rules, Time Off entitlements, workflow routing and escalation, user interface adjustments, and reporting. The implementation included design and documentation of workflows, automation of approvals and notifications, and setup of role based access and reporting views consistent with Absence and Leave Management functional terminology.
Integrations were planned and executed with on premise SAP and non SAP systems to support payroll handoff, employee master synchronization, and historical data migration, with lifecycle activities covering requirements, testing, deployment and post go live support. The program required collaboration between HR and IT stakeholders to validate end to end leave transaction flows and ensure data integrity across systems.
Governance and operational ownership were structured through the Product Engineering team responsible for release management, information security and compliance oversight, training and change management. Project delivery emphasized stakeholder communication, technical leadership for system optimization, and ongoing maintenance processes to sustain SAP SuccessFactors Employee Central Time Off as the primary Absence and Leave Management system for HR.
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Compensation Management | HCM |
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2020 | 2021 |
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Employee Recognition and Rewards Management | HCM |
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2020 | 2021 |
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Employee Recognition and Rewards Management | HCM |
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2020 | 2021 |
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Learning and Development | HCM |
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2020 | 2021 |
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Onboarding | HCM |
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2020 | 2021 |
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Payroll | HCM |
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2020 | 2021 |
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Performance and Goal Management | HCM |
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2020 | 2021 |
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Recruiting | HCM |
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2020 | 2020 |
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Axis Max Life Insurance AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Haptik | Legacy | Haptik AI Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2025 | 2025 |
In 2025, Axis Max Life Insurance Limited deployed the Haptik AI Platform on its public website as a customer-facing conversational layer in the Chatbots and Conversational AI category. Axis Max Life Insurance Limited uses the Haptik AI Platform to surface automated interactions on the corporate website, embedding the vendor’s conversational interface to address routine customer queries and capture potential sales leads.
The implementation focused on conversational modules typical for Chatbots and Conversational AI, including natural language understanding, intent classification, dialogue management, a templated FAQ knowledge base, and form-based data capture for lead and inquiry intake. Configuration emphasized reusable dialogue flows, context management across sessions, and defined fallback paths with escalation to human agents for complex queries.
Operational coverage centers on digital customer service and online sales functions, with governance structured around content change control for dialogue scripts, scheduled knowledge base updates, and SLA-driven escalation workflows owned by the digital operations team. Integration is explicitly via the corporate website chat widget, and analytics instrumentation and session logging were incorporated to enable monitoring, issue triage, and iterative refinement of conversational flows.
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Axis Max Life Insurance Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| R3 Corda | Legacy | R3 Corda Blockchain Platform | Blockchain Platform | Blockchain | n/a | 2018 | 2018 |
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Axis Max Life Insurance Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2025 | 2025 |
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Collaboration | Collaboration |
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2025 | 2025 |
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Collaboration | Collaboration |
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2025 | 2025 |
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Collaboration | Collaboration |
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2025 | 2025 |
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Axis Max Life Insurance CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2025 | 2025 |
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Customer Experience | CRM |
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2025 | 2025 |
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Digital Advertising Platform | CRM |
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2025 | 2025 |
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Digital Advertising Platform | CRM |
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2025 | 2025 |
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Digital Advertising Platform | CRM |
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2025 | 2025 |
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Marketing Analytics | CRM |
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2025 | 2025 |
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Marketing Analytics | CRM |
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2025 | 2025 |
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Tag Management | CRM |
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2025 | 2025 |
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Axis Max Life Insurance ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2025 | 2025 |
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Axis Max Life Insurance IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Cloud Storage | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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IT Decision Makers and Key Stakeholders at Axis Max Life Insurance
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President & Head - Digital Employee Experience - AI, HR IT and Enterprise Corporate Applications | VP | HR | |
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Chief People Officer | CXO | HR | |
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Human Resources Operations Manager | Manager | HR | |
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Sr. Program Manager HR-IT(Employee Experience) | Manager | HR | |
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Chief Manager - Employee Experience (EX)/Digital Technologies /Product Engineering | Director | HR | |
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Senior Human Resources Manager | Manager | HR | |
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Apps Being Evaluated by Axis Max Life Insurance Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Axis Max Life Insurance IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Axis Max Life Insurance digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Axis Max Life Insurance Technographics
Axis Max Life Insurance is a Insurance organization based in India,
with around 24876 employees and annual revenues of $4.04 billion.
Axis Max Life Insurance operates a diverse technology stack with applications such as
SAP SuccessFactors Employee Central Time Off, Haptik AI Platform and R3 Corda Blockchain Platform,
covering areas like Absence and Leave Management, Chatbots and Conversational AI and Blockchain Platform.
Axis Max Life Insurance has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Haptik and R3 Corda.
Axis Max Life Insurance recently adopted applications including
Haptik AI Platform in 2025, Microsoft 365 in 2025 and Figma Design in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Axis Max Life Insurance’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Axis Max Life Insurance’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Axis Max Life Insurance technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.