Santiago, x,
Chile
Banco CrediChile Technographics
Banco CrediChile Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Banco CrediChile and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14580 Banco CrediChile employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Banco CrediChile has purchased the following applications: Oracle Flexcube for Core Banking in 2016, HCL Digital Experience for Web Content Management in 2011, Hotjar for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Banco CrediChile is running and its propensity to invest more and deepen its relationship with Oracle , HCL Technologies , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Banco CrediChile revenues, which have grown to $3.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Banco CrediChile intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Banco CrediChile Tech Stack and Enterprise Applications
Banco CrediChile ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Flexcube | Core Banking | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016 Banco CrediChile implemented Oracle Flexcube for its CAJA operations in Chile. Oracle Flexcube is a Core Banking application and was deployed as a universal banking platform to support lending workflows, channel connectivity, and enterprise reporting.
The engagement focused on the Loans and Lending module within the FLEXCUBE Client CAJA product, with configuration and custom business logic to handle interest, fees, commission, taxes, and brokerage calculations. Development and configuration work used SQL, Oracle PL/SQL, and RADTOOL to build transaction processing logic, batch jobs, and reporting artifacts tied to lending product rules.
The implementation leveraged Oracle Flexcube support for diverse delivery channels and included integrations with ATM, mobile, and internet banking to enable customer facing transactions and consolidated reporting. Operational coverage was centered on the CAJA business unit in Chile, impacting lending operations, transaction processing, and reporting workflows, with responsibilities focused on module configuration, PL/SQL development, and reporting support for the Loans and Lending domain.
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Banco CrediChile Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HCL Technologies | Legacy | HCL Digital Experience | Web Content Management | Content Management | n/a | 2011 | 2011 |
In 2011, Banco CrediChile deployed HCL Digital Experience as its Web Content Management platform to operate its public website. The HCL Digital Experience implementation serves as the primary content delivery and channel publishing layer for the bank’s online presence, supporting content publication and web-facing page rendering across digital touchpoints.
The implementation centers on Web Content Management capabilities typical for the category, including content authoring and editing, templating and layout management, staged publishing workflows, and localization support for customer-facing materials. Operational ownership aligns with digital marketing and communications functions, with centralized editorial governance and role based authoring and approval workflows to control content lifecycle and reduce publishing risk.
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Banco CrediChile CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021 Banco CrediChile instrumented its public website with Hotjar for Customer Experience analysis. Hotjar was deployed as a client-side analytics layer to capture session recordings, heatmaps, funnels and on-page feedback, providing qualitative and behavioral telemetry consistent with Customer Experience tooling. The deployment focused on browser-side instrumentation and dashboarding to surface user journey patterns.
The Hotjar implementation is scoped to the bank's public web domain and is used by digital channels, UX, product and marketing teams to investigate user interactions and gather direct feedback. Operational governance centers on consent management, page-level tagging, and review workflows for recordings and heatmaps to support product and UX decision making. The configuration emphasizes front-end behavioral capture and qualitative insight, without implying back-end system integrations.
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Banco CrediChile IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Banco CrediChile CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Banco CrediChile
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Banco CrediChile Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||