Bank Negara Malaysia
Jalan Dato Onn, Kuala Lumpur,
Kuala Lumpur, 50480,
Malaysia
Kuala Lumpur, 50480,
Malaysia
60 3 2698 8044
Banking and Financial Services
Bank Negara Malaysia Technographics
Bank Negara Malaysia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bank Negara Malaysia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3130 Bank Negara Malaysia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bank Negara Malaysia has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2016, Silverlake Symmetri Core Banking for Core Banking in 2011, Tableau for Analytics and BI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bank Negara Malaysia is running and its propensity to invest more and deepen its relationship with SAP , Silverlake Axis , IBM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bank Negara Malaysia revenues, which have grown to $1.26 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bank Negara Malaysia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bank Negara Malaysia Tech Stack and Enterprise Applications
Bank Negara Malaysia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016 Bank Negara Malaysia implemented SAP ERP ECC 6.0 to operationalize ERP Financial functions within the Bank’s Digital and Technology Sector. The deployment focused on centralizing financial planning and control for DTS, positioning SAP ERP ECC 6.0 as the core application for departmental budgeting, reconciliation, and statutory IT financial reporting.
The SAP ERP ECC 6.0 implementation was configured to support financial planning and analysis workflows, general ledger accounting, cost center accounting for DTS as a distinct cost center, accounts payable controls, and structured preparation of annual IT financial statements. Configuration emphasized quarterly budget review processes and expense management controls to enable the department to plan manage and analyze expenditure against approved budgets and to execute the financial planning process aligned with Bank priorities.
Operational coverage centered on the Digital and Technology Sector with formal collaboration points into the Bank’s Finance Department and Strategic Management Department to align operating plan priorities and drive consolidated advisory and reporting. Governance and workflow changes included establishing DTS as a point of contact for financial matters, regular account reconciliation procedures for the department cost center, and coordinated presentation cycles for annual and quarterly financial plans and reports.
The implementation narrative aligns the Bank Negara Malaysia SAP ERP ECC 6.0 ERP Financial deployment with the stated role purpose to ensure adequate and robust financial planning and prudent expenditure for DTS, and with principal accountabilities such as quarterly budget reviews, preparation of annual IT financial statements, account reconciliation, and research into technology trends that could affect financial management across the Bank’s IT architecture.
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Bank Negara Malaysia ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Silverlake Axis | Legacy | Silverlake Symmetri Core Banking | Core Banking | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011, Bank Negara Malaysia implemented Silverlake Symmetri Core Banking, deploying Silverlake Symmetri Core Banking to support central banking operations and core processing across deposit and transaction workflows. The implementation targeted Core Banking functions and established a centralized application footprint for account management and deposit processing.
The project included configuration and enhancement of deposit processing capabilities, with explicit work on the Deposit module to accommodate new product features. Core modules were configured to support account lifecycle, transaction posting, and standard reconciliation processes consistent with Core Banking operations.
Architecturally the deployment leveraged Silverlake middleware on an IBM iSeries environment for core transaction handling and message transformation. Message translation using ISO8583 formatting was implemented to interface the Silverlake Symmetri Core Banking application with front-end channels, enabling back-end support for internet banking, ATM, SMS banking, phone banking, credit card processing, and branch delivery systems.
Operational scope emphasized back-office and channel integration, with ongoing middleware development and system maintenance performed on the iSeries platform. Governance focused on transaction format control and operational workflows for channel settlement and posting, aligning application configuration with banking operations and support processes.
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Enterprise Asset Management | ERP Services and Operations |
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2019 | 2019 |
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Bank Negara Malaysia Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tableau Software | Legacy | Tableau | Analytics and BI | Analytics and BI | n/a | 2021 | 2021 |
In 2021, Bank Negara Malaysia deployed Tableau to develop multiple interactive dashboards focused on technology horizontal risk assessment analysis. The Tableau deployment supported the organization s Analytics and BI capability for IT risk surveillance and analytical reporting used by risk and operational resilience stakeholders.
Implementation activities included exploratory data analysis, data manipulation, data profiling, and data visualization using Tableau and Power BI, with Tableau providing interactive dashboarding and visual analytics. The project also produced network graphs using Gephi to visualize subject interconnections and implemented a multiclass text classification Python machine learning model to surface and categorize risk signals, integrating analytic outputs into dashboard views for investigator review.
Operational coverage emphasized technology risk assessment workflows and IT risk teams, contributing to the development of advanced surveillance infrastructure and tooling for early detection of emerging technology risks. Governance and process changes included standardized analytical workflows and automated reporting that fed into risk mitigation communications, including issuance of letters to address analyzed IT system issues arising from business disruption and system failure, fraud, and data breach events.
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Bank Negara Malaysia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2021 | 2021 |
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Bank Negara Malaysia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2020 | 2020 |
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Bank Negara Malaysia eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2022 | 2022 |
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Bank Negara Malaysia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Bank Negara Malaysia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2015 | 2015 |
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Bank Negara Malaysia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2015 | 2015 |
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Servers, Storage and Networking | IaaS |
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2019 | 2019 |
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Bank Negara Malaysia Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Video Security Cameras | Physical Security |
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2010 | 2010 |
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IT Decision Makers and Key Stakeholders at Bank Negara Malaysia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Bank Negara Malaysia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bank Negara Malaysia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bank Negara Malaysia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Bank Negara Malaysia Technographics
Bank Negara Malaysia is a Banking and Financial Services organization based in Malaysia,
with around 3130 employees and annual revenues of $1.26 billion.
Bank Negara Malaysia operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Silverlake Symmetri Core Banking and Tableau,
covering areas like ERP Financial, Core Banking and Analytics and BI.
Bank Negara Malaysia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Silverlake Axis and Tableau Software.
Bank Negara Malaysia recently adopted applications including
AbleCommerce in 2022, Tableau in 2021 and Microsoft Power BI in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bank Negara Malaysia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bank Negara Malaysia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bank Negara Malaysia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.