Bank of America Merrill Lynch
2043 Church St,
Norfolk, 23504, VA,
United States
Norfolk, 23504, VA,
United States
1 757-466-1855
Banking and Financial Services
Bank of America Merrill Lynch Technographics
Bank of America Merrill Lynch Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bank of America Merrill Lynch and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50000 Bank of America Merrill Lynch employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bank of America Merrill Lynch has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2018, nCino Bank Operating System for Core Banking in 2017, ARIS Process Mining for Process Mining in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bank of America Merrill Lynch is running and its propensity to invest more and deepen its relationship with Oracle , SAP , nCino or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bank of America Merrill Lynch revenues, which have grown to $15.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bank of America Merrill Lynch intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bank of America Merrill Lynch Tech Stack and Enterprise Applications
Bank of America Merrill Lynch ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2018 | 2019 |
In 2018, Bank of America Merrill Lynch implemented Oracle Cloud ERP to consolidate its ERP Financial operations and migrate Oracle Financial Applications to a cloud architecture. The Oracle Cloud ERP deployment replaced a named prior system, Oracle E-Business Suite, and focused on design, configuration setups, testing and production support for core financial processes.
The implementation encompassed Oracle Fusion General Ledger and Oracle Fusion Applications for Accounts Payable, Fixed Assets, Accounts Receivable and General Ledger, leveraging Oracle R13 Financials Cloud configuration experience. Teams configured enterprise and financial reporting structures including the chart of accounts, primary and secondary ledgers, reporting ledgers, CCIDs, CVRs and ledger security rules, and designed mass allocation rules and other transaction management rules.
Interfaces and data conversions were executed using FBDI and ADFDI, with explicit work on Oracle cloud data flow, base tables and interface tables to support bulk loads and integrations. Operational scheduling was implemented for critical batch processes such as mass allocations, foreign exchange reclassification, revaluation and auto reversal journal processes, and reporting was extended through OTBI and BI Publisher for FX revaluation, reclassification, mass allocations and Global Intercompany Management Control reporting.
Testing and governance included system integration testing and user acceptance testing with creation and validation of test scripts, preparation of testing scenarios, and validation of configuration, data loads and transactional data for AP, AR and GL. The program coordinated migration of configuration, integrations and extensions to the production Oracle Cloud ERP environment while continuing daily operations support of current Oracle E-Business Suite applications in production.
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Expense Management | ERP |
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2011 | 2011 |
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Expense Management | ERP |
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2007 | 2007 |
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Bank of America Merrill Lynch ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| nCino | Legacy | nCino Bank Operating System | Core Banking | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Bank of America Merrill Lynch implemented the nCino Bank Operating System as part of a Core Banking initiative within its Wholesale Credit and Client Technology workstream of Global Banking and Markets Technology. The deployment targeted end to end credit application and client onboarding workflows, aligning the nCino Bank Operating System with the bank's Salesforce CRM Platform to consolidate credit lifecycle tooling.
The implementation used the nCino managed package built on Salesforce, leveraging nCino Bank Operating System UI extensions and banking specific capabilities such as Document Manager and Questionnaire. Configuration work included custom objects, fields, and relationships within Salesforce, and application logic developed through APEX classes and triggers, Visualforce pages and components, and SOQL queries to support credit decisioning and document orchestration.
Integration architecture centered on the Salesforce CRM Platform as the primary runtime, with nCino components layered on top to provide credit specific functionality. The program focused on delivering application enhancements for Wholesale Credit and Client Technology, instrumenting the nCino Bank Operating System across credit origination, documentation, and client record workflows used by Global Banking and Markets Technology teams.
Governance and delivery followed a multi year program model, with iterative releases and application enhancement cycles over a three year period. Program governance emphasized developer level configuration discipline and Salesforce toolset expertise to sustain the nCino Bank Operating System, enabling continued customization through APEX, Visualforce, and managed package configuration while maintaining alignment to credit transformation objectives.
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Bank of America Merrill Lynch Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Software AG | Legacy | ARIS Process Mining | Process Mining | Analytics and BI | n/a | 2015 | 2015 |
In 2015 Bank of America Merrill Lynch implemented ARIS Process Mining, Apps Category: . The initiative was scoped to support Global AML Process Engineering and Financial Crime Compliance leadership across 36 countries spanning U.S., Canada, Latin America, Europe, Middle-East, Africa, and Asia Pacific, with a focus on reactive process design driven by law, rule, and regulation changes.
The implementation embedded ARIS Process Mining alongside Visio-based process mapping to deliver end-to-end process assessment, root cause analysis, and issue, risk, and opportunity identification. Functional capabilities implemented included process discovery and mapping, design and re-design of new and existing AML workflows, and post-implementation monitoring and control activities consistent with enterprise process mining and process governance practices.
Operationally the program was managed by an international team of Process Design Consultants responsible for providing a full suite of process engineering services to AML and Financial Crime Compliance. Governance was structured around centralized process engineering services that produced standardized process artefacts, supported executive reporting, and enabled reactive redesign sprints tied to regulatory triggers, while implementation emphasized cross-border consistency in process modeling and control instrumentation.
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Bank of America Merrill Lynch Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Bank of America Merrill Lynch Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2019 |
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Bank of America Merrill Lynch Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2018 | 2019 |
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Digital Asset Management | Content Management |
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2016 | 2016 |
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Bank of America Merrill Lynch CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2007 | 2008 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2007 | 2008 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2007 | 2008 |
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Tag Management | CRM |
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2018 | 2018 |
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Bank of America Merrill Lynch Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Portfolio and Investment Management | Investment Management |
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2016 | 2016 |
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Portfolio and Investment Management | Investment Management |
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2011 | 2011 |
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Portfolio and Investment Management | Investment Management |
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2011 | 2012 |
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Portfolio and Investment Management | Investment Management |
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2008 | 2008 |
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Bank of America Merrill Lynch Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2011 | 2011 |
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Sourcing | Procurement |
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2002 | 2003 |
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Supplier Relationship Management | Procurement |
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2011 | 2011 |
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Bank of America Merrill Lynch SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2018 | 2019 |
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Bank of America Merrill Lynch TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2016 | 2016 |
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Treasury Management | TRM |
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2009 | 2009 |
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Bank of America Merrill Lynch IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Bank of America Merrill Lynch CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Bank of America Merrill Lynch
| First Name | Last Name | Title | Function | Department | Phone | |
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Corporate Travel Manager | Manager | Finance | |
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Travel Manager | Manager | Operations | |
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SVP Travel, Meetings & Employee Services Executive | VP | HR | |
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SVP, CFO Global Markets Technology & Operations | VP | IT | |
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Strategic Finance Director | Director | Finance | |
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CFO, International Wealth Management | CXO | Investment | |
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SVP : Global Category Manager : Travel & Events | VP | Procurement | |
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SVP, Meeting & Event Management | VP | Operations | |
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Senior Vice President, Bank of America Business Capital | VP | Operations | |
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Director of Global Corporate Banking | Director | Finance | |
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VP, Portfolio Management Officer | VP | Investment | |
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Managing Director, Portfolio and Investment Analytics | Director | Investment | |
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VP; Accounting and Financial Reporting Manager | VP | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Assistant Vice President, Treasury Operations | VP | Treasury | |
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VP - Portfolio Trading | VP | Investment | |
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Head of Non Financial Reporting and Data Quality | Director | IT | |
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Director, Finance Manager | Manager | Finance | |
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Vice President, ABS Banking & Finance | VP | Finance | |
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Director Finance Controller | Director | Finance | |
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Global Trade and Supply Chain Finance Solutions | Manager | Investment | |
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Director of Finance | Director | Finance | |
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Global Procurement, Director | Director | Procurement | |
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Apps Being Evaluated by Bank of America Merrill Lynch Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bank of America Merrill Lynch IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bank of America Merrill Lynch digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Bank of America Merrill Lynch Technographics
Bank of America Merrill Lynch is a Banking and Financial Services organization based in United States,
with around 50000 employees and annual revenues of $15.00 billion.
Bank of America Merrill Lynch operates a diverse technology stack with applications such as
Oracle Cloud ERP, nCino Bank Operating System and ARIS Process Mining,
covering areas like ERP Financial, Core Banking and Process Mining.
Bank of America Merrill Lynch has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, nCino and Software AG.
Bank of America Merrill Lynch recently adopted applications including
IBM Cloud (formerly IBM Bluemix and IBM SoftLayer) in 2020, Fortra Agari Phishing Defense in 2020 and Oracle Cloud ERP in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bank of America Merrill Lynch’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bank of America Merrill Lynch’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bank of America Merrill Lynch technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.