Bank of Ceylon
01 Bank of Ceylon Mawatha,
Colombo, 100,
Sri Lanka
Colombo, 100,
Sri Lanka
94 112 204 444
Banking and Financial Services
Bank of Ceylon Technographics
Bank of Ceylon Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bank of Ceylon and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8500 Bank of Ceylon employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bank of Ceylon has purchased the following applications: PayMedia DirectPay for Payment Processing in 2018, Fiserv Signature Bank Platform for Core Banking in 2016, PayMedia eKYC for Computer Vision in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bank of Ceylon is running and its propensity to invest more and deepen its relationship with PayMedia , Fiserv , Finastra or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bank of Ceylon revenues, which have grown to $1.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bank of Ceylon intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bank of Ceylon Tech Stack and Enterprise Applications
Bank of Ceylon ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayMedia | Legacy | PayMedia DirectPay | Payment Processing | ERP | n/a | 2018 | 2018 |
In 2018 Bank of Ceylon implemented PayMedia DirectPay as a Payment Processing component within its BOC FLEX digital banking platform in Sri Lanka. PayMedia DirectPay provided payment components to support real time transactions, integrations and modern payment acceptance for customers.
Implementation concentrated on payment gateway integration and real time transaction processing modules, using PayMedia DirectPay to centralize payment acceptance workflows and authorize transactional payments initiated from digital channels. Functional capabilities deployed included gateway connectivity, payment orchestration and standard tokenization and security functions aligned with Payment Processing practices. Configuration focused on channel routing and transaction state handling to allow bank systems to capture and respond to payment events.
The deployment integrated PayMedia DirectPay with the BOC FLEX digital banking platform and with bank operational workflows for authorization, settlement and reconciliation, enabling transaction orchestration inside digital banking flows. Operational scope covered retail digital channels and customer payments across Bank of Ceylon electronic banking services in Sri Lanka. Governance emphasized embedding payment processing controls into existing banking workflows and operational monitoring to manage transaction flows.
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Bank of Ceylon ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Signature Bank Platform | Core Banking | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Bank of Ceylon upgraded to the Fiserv Signature Bank Platform to centralize core account processing and modernize branch teller workflows within Core Banking. The 2016 engagement expanded the bank's long-term relationship with Fiserv and specifically upgraded Signature core account processing along with the Teller front-end teller system.
The implementation focused on Signature core account processing for account lifecycle management, transaction posting, and ledger controls, paired with the Teller front-end teller system to standardize branch cash and transaction handling. Bank of Ceylon also selected Communicator from Fiserv to provide middleware capabilities for message orchestration and integration routing between the core and external systems.
Communicator was used to streamline integration between Signature and third-party solutions, reducing integration complexity and enabling standardized interfaces for channels and external services. Operational coverage emphasized branch teller operations, central processing functions, and retail banking workflows across Bank of Ceylon, tying Core Banking processing to customer-facing transaction flows.
Configuration and workflow alignment were adjusted to synchronize teller workflows with Signature processing, while governance centered on continued vendor collaboration to support iterative enhancements. Bank of Ceylon positioned the Fiserv Signature Bank Platform implementation to create an agile banking environment that enables quicker response to customer needs and more efficient service orchestration.
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Core Banking | ERP Services and Operations |
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2018 | 2018 |
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Bank of Ceylon AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayMedia | Legacy | PayMedia eKYC | Computer Vision | AI-Powered Application | n/a | 2024 | 2025 |
In 2024, Bank of Ceylon implemented PayMedia eKYC as part of the BOC Flex digital banking and mobile onboarding platform. The PayMedia eKYC implementation leveraged Computer Vision capabilities for identity document capture and automated OCR, facial recognition with liveness checks, and structured data extraction to drive KYC decisioning inside the onboarding flow.
The deployment functioned as a mobile-first onboarding layer embedded in BOC Flex to support customer onboarding and retail finance operations across Sri Lanka, with PayMedia eKYC handling identity capture, verification gating, and evidence retention for downstream processing. Governance and workflow changes formalized verification handoffs and identity checkpoints within digital account opening and loan application processes, and the implementation improved digital onboarding capacity and was recognised at the NBQSA 2025 awards.
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Bank of Ceylon Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2024 | 2025 |
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Bank of Ceylon eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Shopping Cart Management | eCommerce |
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2020 | 2020 |
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Bank of Ceylon Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Trading Platform | Investment Management |
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2004 | 2004 |
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Bank of Ceylon TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AML, Fraud and Compliance | TRM |
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2019 | 2019 |
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Bank of Ceylon IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Bank of Ceylon CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Web Gateways (SWG) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Bank of Ceylon
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Bank of Ceylon Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bank of Ceylon IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bank of Ceylon digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Bank of Ceylon Technographics
Bank of Ceylon is a Banking and Financial Services organization based in Sri Lanka,
with around 8500 employees and annual revenues of $1.50 billion.
Bank of Ceylon operates a diverse technology stack with applications such as
PayMedia DirectPay, Fiserv Signature Bank Platform and PayMedia eKYC,
covering areas like Payment Processing, Core Banking and Computer Vision.
Bank of Ceylon has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as PayMedia and Fiserv.
Bank of Ceylon recently adopted applications including
PayMedia eKYC in 2024, PayMedia Digital Signature in 2024 and Microsoft Azure Cloud Services in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bank of Ceylon’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bank of Ceylon’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bank of Ceylon technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.