New York, 10018, NY,
United States
Bank of China USA Technographics
Bank of China USA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bank of China USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Bank of China USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bank of China USA has purchased the following applications: Temenos T24 for Core Banking in 2013, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bank of China USA is running and its propensity to invest more and deepen its relationship with Temenos , FIS Global , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bank of China USA revenues, which have grown to $45.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bank of China USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bank of China USA Tech Stack and Enterprise Applications
Bank of China USA ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | n/a | 2013 | 2014 |
In 2013, Bank of China USA implemented Temenos T24 as its Core Banking application, establishing Temenos T24 as the primary system for core account processing and payments. The deployment positioned Temenos T24 to support the bank's financial reporting and regulatory reporting requirements across its US operations.
The implementation included configuration of the T24 core banking modules alongside an MIS platform and a database layer spanning SQL Server, DB2, and Oracle on UNIX infrastructure. Project work explicitly covered ETL pipelines and data mapping to populate reporting data stores, development of Crystal report templates, and the creation of feeds for regulatory submissions such as FR2052, supporting financial reporting and risk management reporting workloads.
Integrations delivered as part of the program included payment system interfaces for SWIFT and ACH, and connected the Temenos T24 Core Banking application into the wider financial system landscape for transaction processing and reporting. The program involved distinct technical roles, with a software development project manager and project leader overseeing delivery and a data architect driving data mapping, database design, and ETL specifications.
Governance emphasized structured project management and data governance through the project leadership team, with testing and data reconciliation activities tied to financial and regulatory reporting signoffs. The implementation narrative centers on Temenos T24, Core Banking, and the accompanying database, ETL, payment interface, and reporting components that anchored the bank's operational finance and risk reporting environment.
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Digital Banking | ERP Services and Operations |
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2019 | 2019 |
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Bank of China USA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019, Bank of China USA deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution. Cisco Webex Meetings is implemented to provide hosted audio and video conferencing, screen sharing, and meeting controls for both internal collaboration and customer facing sessions. The deployment is surfaced on the corporate website to enable external participant join flows and public meeting access.
The implementation follows a centralized administration model with IT managing user access, meeting provisioning, and configuration of conference controls consistent with Audio Video and Web Conferencing practices. Functional capabilities in use include scheduled meeting orchestration, ad hoc meeting hosting, and participant management, with join flows embedded on the website to support client and partner interactions. Operational coverage focuses on Bank of China USA corporate teams and U.S. operations, with governance centered on meeting access and role based moderation.
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Bank of China USA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Sales Cloud | Sales Automation, CRM, Sales Engagement | CRM | n/a | 2021 | 2021 |
In 2021, Bank of China USA implemented Salesforce Sales Cloud. The Bank of China USA deployment uses Salesforce Sales Cloud to centralize customer and sales workflows, aligning with Sales Automation,CRM,Sales Engagement requirements for its US commercial banking operations.
The implementation configured core Sales Cloud capabilities including lead management, opportunity management, account and contact records, activity tracking, and standard reporting and dashboards. Salesforce Sales Cloud was embedded on the corporate website to capture inbound prospects through web-based lead capture, route leads into Salesforce queues using assignment rules, and log engagement activities for follow up by relationship managers.
Operational coverage focused on commercial sales teams, relationship management, and sales operations, with CRM governance implemented through standardized fields, lead qualification workflows, and staged opportunity lifecycles. Process changes emphasized consistent data entry, lead routing rules, and activity-based sales engagement to support day to day selling and account management.
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Bank of China USA TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2020 | 2020 |
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Treasury Management | TRM |
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2007 | 2008 |
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IT Decision Makers and Key Stakeholders at Bank of China USA
Apps Being Evaluated by Bank of China USA Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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