Hong Kong, n/a,
Hong Kong
Bank of East Asia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Bank of East Asia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7861 Bank of East Asia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bank of East Asia has purchased the following applications: Oracle PeopleSoft HCM for Core HR in 2010, Accenture Alnova for Core Banking in 2015, eTradeConnect Platform for Blockchain Platform in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bank of East Asia is running and its propensity to invest more and deepen its relationship with Oracle , Accenture , OneConnect Financial Technology or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bank of East Asia revenues, which have grown to $2.63 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bank of East Asia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2010 | 2010 |
In 2010, Bank of East Asia implemented Oracle PeopleSoft HCM as its Core HR platform. The Oracle PeopleSoft HCM deployment was positioned to centralize payroll controls, absence management, employee master data and benefits administration within the bank's human resources operations.
Configuration work emphasized payroll administration controls and tax correspondence workflows, reflecting the personnel services role that checked payroll processing and prepared Inland Revenue Department communications. The implementation included PeopleSoft 9.0 functional design and data conversion activities, with explicit participation in system requirement analysis, function design, data conversion analysis and planning.
Operational integration covered a new e-leave system alongside Oracle PeopleSoft HCM, and the project scope included employee onboarding and offboarding workflows, final payment processing and administration of ORSO and MPF contributions. Day to day HR operational coverage extended to team supervision, new staff orientation, background and reference checking, secondment and overseas local staff records, consistent with Core HR process automation and employee record management.
Governance and process changes accompanied the rollout, including periodic review of the HR operations procedures manual, approval workflows for staff facility applications tied to company policies and banking ordinances, and procedures to follow up work injury incidents. Project activities were managed through requirement analysis, conversion planning and supervised operational handover to HR teams during the PeopleSoft implementation.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Accenture | Legacy | Accenture Alnova | Core Banking | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Bank of East Asia implemented Accenture Alnova Core Banking System in its Hong Kong operations. The Accenture Alnova deployment functioned as the bank's Core Banking System for customer service and corporate account processing, emphasizing teller transaction capture and regulatory compliance workflows.
Functional configuration centered on transaction posting, customer receipt generation, account maintenance, and compliance screening for corporate clients. Frontline staff used Accenture Alnova to input customer transactions, generate receipts, and record transaction metadata into the bank's core ledger.
Operational use included Customer Service and corporate banking desks, where staff conducted checking on business nature, country risks and incidents to ensure client adherence to internal controls and policies required by the HKMA and the Inland Revenue Department. The implementation incorporated role based transaction entry and workflow controls to align teller and compliance tasks with regulated approval procedures.
Rollout included a 12 full day training program certificated under the Hong Kong qualifications framework, which trained staff on banking procedures and system workflows. On the ground evidence shows Customer Service Representatives inputted over 50 customer transactions into Accenture Alnova with high accuracy to generate customer receipts and to support compliance reviews.
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OneConnect Financial Technology | Legacy | eTradeConnect Platform | Blockchain Platform | Blockchain | n/a | 2018 | 2018 |
In 2018, The Bank of East Asia implemented the eTradeConnect Platform, a Blockchain Platform. The deployment joined a multi bank consortium managed by the Hong Kong Trade Finance Platform Company Limited and powered by Hyperledger Fabric, aligning the bank with a consortial architecture governed for tokenized document exchange and shared ledger operations.
The eTradeConnect Platform implementation digitized purchase order and invoice creation, enabled pre and post shipment trade finance workflows on open account trade, introduced duplicated financing checks, and automated payment status updates. Configuration work focused on consortial ledger schemas, document digitization pipelines, and smart contract orchestration to formalize trade finance process rules and automated event notifications.
Operational coverage centered on trade finance desks at The Bank of East Asia and connectivity with other consortium banks across the Asia Pacific region, reflecting a multi bank network rollout that grew from seven founding banks to a larger membership. The network is working toward digitizing connections with logistics service providers, linking with different trade finance platforms from other jurisdictions, and enabling integrations with ERP systems to broaden straight through processing for buyers and sellers.
Governance and oversight of the eTradeConnect Platform remain with the Hong Kong Trade Finance Platform Company Limited, with facilitation from the Hong Kong Monetary Authority, and the implementation directly impacted trade finance operations, trade documentation workflows, and counterparty financing processes. The program was explicitly intended to build better trust among trade participants, improve efficiency, reduce risks, and facilitate counterparties obtaining financing, leveraging the eTradeConnect Platform for standardized document exchange and automated trade finance orchestration.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2017 | 2017 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2020 | 2020 |
|
|
|
|
|
Data Management Platform | CRM |
|
2022 | 2022 |
|
|
|
|
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Marketing Automation | CRM |
|
2018 | 2018 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2019 | 2019 |
|
|
|
|
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IT Service Management | ITSM |
|
2015 | 2015 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Portfolio and Investment Management | Investment Management |
|
2018 | 2018 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
AML, Fraud and Compliance | TRM |
|
2013 | 2013 |
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|
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|
|
AML, Fraud and Compliance | TRM |
|
2013 | 2013 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Robotic Process Automation | PaaS |
|
2018 | 2018 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
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|
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Backup as a Service (BaaS) | IaaS |
|
2022 | 2023 |
|
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|
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Content Delivery Network | IaaS |
|
2019 | 2019 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Endpoint Detection and Response (EDR) | CyberSecurity |
|
2022 | 2022 |
|
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|
|
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Web Application Firewalls (WAF) | CyberSecurity |
|
2021 | 2021 |
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