Bank of Georgia
29a Gagarin Str,
Tbilisi, 160,
Georgia
Tbilisi, 160,
Georgia
995 32 244 44 44
Banking and Financial Services
Bank of Georgia Technographics
Bank of Georgia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bank of Georgia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Bank of Georgia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bank of Georgia has purchased the following applications: Temenos T24 for Core Banking in 2009, Think-Cell Suite for Content Management in 2023, Acoustic Analytics (formerly IBM Tealeaf) for Customer Analytics in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bank of Georgia is running and its propensity to invest more and deepen its relationship with Temenos , Think-Cell , Acoustic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bank of Georgia revenues, which have grown to $352.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bank of Georgia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bank of Georgia Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | n/a | 2009 | 2012 |
In 2009, Bank of Georgia implemented Temenos T24 as its Core Banking application and placed a program lead in charge of three enterprise initiatives, the Temenos T24 Core Banking implementation program, a Business Process Modeling project, and a Disaster Recovery Planning project. The program lead managed the full program lifecycle and was accountable for business case development, vendor selection and contracting, detailed planning and scope management for the Core Banking rollout.
The Temenos T24 program included requirements analysis for all modules and interfaces, banking product and gap design, and vendor deliverable quality control. The implementation team developed a detailed schedule, risk management registers, communication plans and regular status reports for business sponsors, and performed analysis for changes impacting the program while evaluating problems and solutions as they arose.
Work with business stakeholders, the bank’s IT team and the implementation partner focused on determining and prioritizing project objectives, critical success factors and project risks, and on developing and enforcing project management standards to control schedule and budget. Functional configuration and testing covered typical Core Banking capabilities including account management, deposits, lending, payments and general ledger, and the program scoped interfaces to channels, payments networks and back office systems as part of the Temenos T24 Core Banking deployment.
The Business Process Modeling project defined a start to end implementation methodology, secured approval of project budgets and plans, managed consulting company and software tool selection and contracting, and handled internal team resourcing and staff training. The Disaster Recovery Planning work was run concurrently with program governance activities, and program governance included prioritization of objectives, schedule and cost control, vendor relationship maintenance and business sponsor reporting.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Think-Cell | Legacy | Think-Cell Suite | Content Management | Content Management | n/a | 2023 | 2023 |
In 2023 Bank of Georgia implemented Think-Cell Suite in a Content Management role to improve the presentation of complex analytics to non-technical stakeholders and accelerate analytics-to-decision workflows. The deployment was focused on the banks analytics team and analytics and reporting functions within Georgia, aligning presentation outputs with business review cycles and stakeholder briefings.
The implementation concentrated on Think-Cell Suites charting and slide automation capabilities, with explicit use of Gantt, waterfall, and table charting features to standardize visualization output. Configuration work emphasized reusable chart templates and automated formatting routines that reduced manual slide preparation steps, reinforcing consistent visual language across reports and executive decks.
Governance centered on analytics team ownership of template standards and a phased rollout across reporting processes, enabling faster handoff from analysts to decision makers. The think-cell case study documents a approximately 50% reduction in presentation preparation time, and cites improved stakeholder understanding and professionalism from the use of Gantt, waterfall, and table charting features.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acoustic | Legacy | Acoustic Analytics (formerly IBM Tealeaf) | Customer Analytics | CRM | n/a | 2020 | 2020 |
In 2020, Bank of Georgia deployed Acoustic Analytics (formerly IBM Tealeaf) as a Customer Analytics capability on its public website and digital banking channels. The implementation positions Acoustic Analytics, marketed as Acoustic Experience Analytics (formerly IBM Tealeaf), to capture session level behavior for customer experience and digital channel optimization.
The implementation focuses on session capture and behavioral analysis modules common to Customer Analytics, including session replay, form analytics, conversion funnel instrumentation, and clickstream event tagging. Acoustic Experience Analytics was configured to collect page level events and form interactions, and to surface replay and journey artifacts for UX and product teams to analyze.
Integration architecture centers on client side web tagging and event collection from the Bank of Georgia website, feeding Acoustic Analytics dashboards for analysts and digital product owners. Operational coverage spans digital channels, customer experience, product and analytics teams, who use the application for incident triage, journey analysis and user issue reproduction.
Governance and operational controls emphasize data privacy and access controls, with event tagging standards and workflow handoffs between analytics and product teams to support investigation and remediation workflows. Bank of Georgia, Acoustic Analytics, Customer Analytics and the website relationship is explicit, with the deployment scoped to web properties and digital channel monitoring.
|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Risk Management | TRM |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Bank of Georgia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Bank of Georgia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bank of Georgia IT executives and key decision makers. This section highlights Bank of Georgia's latest recorded technology evaluations, including UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) for Absence and Leave Management on 2024-07-05. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bank of Georgia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Bank of Georgia Technographics
Bank of Georgia is a Banking and Financial Services organization based in Georgia,
with around 3000 employees and annual revenues of $352.0 million.
Bank of Georgia operates a diverse technology stack with applications such as
Temenos T24, Think-Cell Suite and Acoustic Analytics (formerly IBM Tealeaf),
covering areas like Core Banking, Content Management and Customer Analytics.
Bank of Georgia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Temenos, Think-Cell and Acoustic.
Bank of Georgia recently adopted applications including
Think-Cell Suite in 2023, Acoustic Analytics (formerly IBM Tealeaf) in 2020 and Medallia Kampyle in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bank of Georgia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bank of Georgia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bank of Georgia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.