Bank Perkreditan Rakyat Hasamitra
Jl. Dr. Wahidin Sudiro Husodo No.5-6,
Makassar, 90174,
Indonesia
Makassar, 90174,
Indonesia
62 411 3652000
Banking and Financial Services
Bank Perkreditan Rakyat Hasamitra Technographics
Bank Perkreditan Rakyat Hasamitra Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bank Perkreditan Rakyat Hasamitra and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Bank Perkreditan Rakyat Hasamitra employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bank Perkreditan Rakyat Hasamitra has purchased the following applications: Temenos T24 for Core Banking in 2014, My Live Chat for Chatbots and Conversational AI in 2017, Joomla 3.9 for Web Content Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bank Perkreditan Rakyat Hasamitra is running and its propensity to invest more and deepen its relationship with Temenos , My Live Chat , Joomla or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bank Perkreditan Rakyat Hasamitra revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bank Perkreditan Rakyat Hasamitra intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bank Perkreditan Rakyat Hasamitra Tech Stack and Enterprise Applications
Bank Perkreditan Rakyat Hasamitra ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014 Bank Perkreditan Rakyat Hasamitra implemented Temenos T24 as its Core Banking application to establish a centralized processing platform for retail banking operations. The deployment positioned Temenos T24 to manage account maintenance, deposit processing, loan lifecycle management and core general ledger posting for the bank's Indonesian operations.
Configuration work focused on standard Core Banking capabilities within Temenos T24, including customer and account master data, transaction posting, interest and fee engines, and regulatory reporting output preparation. The implementation included template configuration and parameterization to align T24 transaction flows with local banking product definitions and reporting formats.
A Central Bank Reporting CBR project executed from Jan 2015 to Jul 2015 addressed all regular reporting obligations to Bank of Indonesia, integrating T24 reporting extracts into the bank's submission process for regulatory filings. Operational coverage included finance, risk and compliance teams responsible for report validation and submission within the Indonesian jurisdiction.
Project governance emphasized reporting schema mapping, validation cycles and an operational handover to finance and compliance functions to sustain ongoing Bank of Indonesia reporting. Testing and reconciliation workflows were instituted to ensure consistency between Temenos T24 transactional outputs and the regulatory reporting packages.
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Bank Perkreditan Rakyat Hasamitra AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| My Live Chat | Legacy | My Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Bank Perkreditan Rakyat Hasamitra implemented My Live Chat on its public website. My Live Chat is deployed as a web-embedded customer engagement channel, providing real-time messaging capabilities consistent with the Chatbots and Conversational AI category. The implementation is focused on front-line customer service for retail banking inquiries on the corporate website, routing conversations to agents and retaining chat transcripts for case follow-up.
Configuration centered on the My Live Chat widget, session and agent routing settings, and conversational tooling such as canned responses and conversation history that are typical of Chatbots and Conversational AI. Operational scope includes customer service agents and online support workflows, with administrative controls used to manage agent availability and conversation records. Governance was applied to embed chat handling into existing customer service processes and incident tracking, while keeping the deployment scoped to the website customer engagement layer rather than core banking systems.
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Bank Perkreditan Rakyat Hasamitra Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Joomla | Legacy | Joomla 3.9 | Web Content Management | Content Management | n/a | 2013 | 2013 |
In 2013 Bank Perkreditan Rakyat Hasamitra implemented Joomla 3.9 as its Web Content Management solution to manage its public website content and corporate communications. The deployment centers on the customer facing site hosted at the company domain, using Joomla 3.9 to provide content publishing, templating, and site navigation management for the institution.
Joomla 3.9 configuration focuses on standard CMS capabilities including article management, media handling, menu and module placement, template-driven presentation, and role based user access control. The implementation leverages Joomla 3.9 extension architecture to enable modular features and administrative plugins, aligning editorial workflows with the platform s native publishing and scheduling functions.
Operational ownership sits with digital and IT functions, with editorial and marketing users granted scoped permissions for content creation and approval, and IT responsible for platform maintenance and security patching. Governance emphasizes user roles, content approval steps, and routine update processes to sustain the Joomla 3.9 Web Content Management environment across the bank s customer communications and corporate information portals.
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IT Decision Makers and Key Stakeholders at Bank Perkreditan Rakyat Hasamitra
| First Name | Last Name | Title | Function | Department | Phone | |
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President Director Operations | Director | Finance | |
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Director Operations | Director | Finance | |
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Owner | CXO | Finance | |
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Apps Being Evaluated by Bank Perkreditan Rakyat Hasamitra Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bank Perkreditan Rakyat Hasamitra IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bank Perkreditan Rakyat Hasamitra digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Bank Perkreditan Rakyat Hasamitra Technographics
Bank Perkreditan Rakyat Hasamitra is a Banking and Financial Services organization based in Indonesia,
with around 100 employees and annual revenues of $3.0 million.
Bank Perkreditan Rakyat Hasamitra operates a diverse technology stack with applications such as
Temenos T24, My Live Chat and Joomla 3.9,
covering areas like Core Banking, Chatbots and Conversational AI and Web Content Management.
Bank Perkreditan Rakyat Hasamitra has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Temenos, My Live Chat and Joomla.
Bank Perkreditan Rakyat Hasamitra recently adopted applications including
My Live Chat in 2017, Temenos T24 in 2014 and Joomla 3.9 in 2013,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bank Perkreditan Rakyat Hasamitra’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bank Perkreditan Rakyat Hasamitra’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bank Perkreditan Rakyat Hasamitra technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.