Bank Rakyat Indonesia
Menara BRI, Jl. Jend. Sudirman Kav. 44-46,
Jakarta, 10210,
Indonesia
Jakarta, 10210,
Indonesia
62-21-5795-1111
Banking and Financial Services
Bank Rakyat Indonesia Technographics
Bank Rakyat Indonesia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bank Rakyat Indonesia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60000 Bank Rakyat Indonesia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bank Rakyat Indonesia has purchased the following applications: SAP S/4 HANA for ERP Financial in 2022, In-House ATS for Applicant Tracking System in 2012, Temenos T24 for Core Banking in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bank Rakyat Indonesia is running and its propensity to invest more and deepen its relationship with SAP , In-House Applications , Temenos or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bank Rakyat Indonesia revenues, which have grown to $8.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bank Rakyat Indonesia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bank Rakyat Indonesia Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2022 | 2022 |
In 2022, PT Bank Rakyat Indonesia (Persero) Tbk implemented SAP S/4 HANA as the bank's core finance platform. The engagement is positioned within the ERP Financial category and focused on consolidating transactional accounting and subledger capabilities for a 60,000 employee national bank.
The SAP S/4 HANA deployment included SAP S/4HANA Finance with emphasis on General Ledger and the SAP Financial Product Subledger SAP FPSL. Configuration work concentrated on ledger design, accounting master data, period close sequencing, and product-level subledger mapping, with SAP S/4 HANA serving as the primary transactional finance engine.
Operational scope centered on the bank's finance organization and accounting functions, with the program led by an internal SAP S/4HANA Finance functional lead. Governance was structured to centralize configuration control for GL and FPSL, establish clear finance process ownership, and standardize period-end close workflows across business units.
The narrative highlights a finance-centric implementation pattern within the ERP Financial category, emphasizing GL and product subledger capabilities, centralized finance governance, and use of SAP S/4 HANA and SAP FPSL as the core accounting architecture.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ATS | Applicant Tracking System | HCM | n/a | 2012 | 2012 |
In 2012, Bank Rakyat Indonesia deployed In-House ATS as an Applicant Tracking System. The In-House ATS is embedded on the BRI website to capture candidate applications and centralize hiring workflows for HR and talent acquisition.
Built as an in-house web application, the In-House ATS delivers job requisition publishing, candidate submission forms, application tracking, interview scheduling, and recruiter workflow orchestration. The deployment sits on BRI web infrastructure and interfaces with the public careers pages and email notification channels, while governance and access controls are administered by internal IT and HR operations to manage role based review queues and hiring approvals.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Bank Rakyat Indonesia implemented Temenos T24 for Core Banking. The program is operated under the bank's Application Management & Operation Division, with System Analyst roles in Jakarta responsible for day to day application management, configuration, and operational support for the T24 core banking environment.
Temenos T24 was configured to support standard Core Banking functional areas, including deposit and account management, loan and lending workflows, general ledger and transaction processing, customer master and KYC data management, and payments posting. Functional design work emphasized parametric product setup and posting rules to align T24 product catalogs with the bank's existing banking products.
Delivery and operations followed formal software development life cycle and Agile application development practices, with Jira and Confluence used for change management, issue tracking, and knowledge capture. System testing, go live support and post go live support were staffed from the Application Management & Operation Division, and SQL was used for operational reporting and troubleshooting by application support teams.
Operational coverage focused on supporting retail and commercial banking operations, IT operations, and application support functions within Bank Rakyat Indonesia. Governance and workflow restructuring centered on formalized SDLC gates, Agile sprint delivery for configuration changes, and ongoing application management procedures driven by the system analyst and operations teams.
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Core Banking | ERP Services and Operations |
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2020 | 2021 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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ML and Data Science Platforms | AI Development |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Data Warehouse | Analytics and BI |
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2017 | 2018 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2018 | 2018 |
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Blockchain Platform | Blockchain |
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2020 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2021 |
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Customer Loyalty | CRM |
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2023 | 2024 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2019 | 2019 |
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Apps Development | PaaS |
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2021 | 2021 |
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iPaaS (Integration Platform as a Service) | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Database Management, Open-Source Database | IaaS |
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2020 | 2020 |
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SD-WAN | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Physical Access Control System | Physical Security |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Bank Rakyat Indonesia
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Bank Rakyat Indonesia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bank Rakyat Indonesia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bank Rakyat Indonesia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Bank Rakyat Indonesia Technographics
Bank Rakyat Indonesia is a Banking and Financial Services organization based in Indonesia,
with around 60000 employees and annual revenues of $8.00 billion.
Bank Rakyat Indonesia operates a diverse technology stack with applications such as
SAP S/4 HANA, In-House ATS and Temenos T24,
covering areas like ERP Financial, Applicant Tracking System and Core Banking.
Bank Rakyat Indonesia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, In-House Applications and Temenos.
Bank Rakyat Indonesia recently adopted applications including
3Dolphins Loyalty in 2023, SAP S/4 HANA in 2022 and Temenos T24 in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bank Rakyat Indonesia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bank Rakyat Indonesia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bank Rakyat Indonesia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.