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Bank Simpanan Nasional
Location
Ground Floor & First Floor, 117, Jln Ampang, Kuala Lumpur, Kuala Lumpur, Wilayah Persekutuan,
Kuala Lumpur, 50450,
Malaysia
Website
https://www.bsn.com.my/
Phone
60 1-300-88-1900
Artw industry
Banking and Financial Services
Employee
Revenue

Bank Simpanan Nasional Technographics

Bank Simpanan Nasional Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Bank Simpanan Nasional and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7200 Bank Simpanan Nasional employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Bank Simpanan Nasional has purchased the following applications: Lumen Cloud (ex CenturyLink) for Application Hosting and Computing Services in 2011, Genesys Cloud CX for Call Center in 2014, INFOPRO ICBA System for Core Banking in 2008 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Bank Simpanan Nasional is running and its propensity to invest more and deepen its relationship with Lumen Technologies , Telekom Malaysia , Genesys or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Bank Simpanan Nasional revenues, which have grown to $479.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bank Simpanan Nasional intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Bank Simpanan Nasional Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Lumen Technologies Legacy Lumen Cloud (ex CenturyLink) Application Hosting and Computing Services IaaS n/a 2011 2011
Application Hosting and Computing Services IaaS 2019 2020
Content Delivery Network IaaS 2011 2011
Domain Name System (DNS) IaaS 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Genesys Legacy Genesys Cloud CX Call Center CRM n/a 2014 2015
Marketing Analytics CRM 2019 2019
Tag Management CRM 2019 2019
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
INFOPRO Legacy INFOPRO ICBA System Core Banking ERP Services and Operations n/a 2008 2009 In 2008, Bank Simpanan Nasional implemented the INFOPRO ICBA System as its Core Banking application. The INFOPRO ICBA System served as the bank's central processing platform, providing core finance and credit operations and supporting branch and channel transaction workflows across the Malaysian branch network. The deployment emphasized core ledger posting, credit account lifecycle processing and branch transaction handling, with configuration geared toward centralized transaction processing and channel event coordination. Functional coverage documented for INFOPRO ICBA System includes core finance functions and credit operations, consistent with Core Banking operational modules and standard account and loan servicing capabilities. BSN operated a multi-phase programme to move its core platform, with phase one effectively completed in March 2016, and cutover activities during the programme directly affected branch and channel operations. The transition to a new ICBS platform was executed through phased cutovers and operational readiness coordination, with cutover sequencing and channel controls implemented to manage branch availability during switchover. Programme governance was organized around phased rollout controls and operational coordination between central operations and the branch network, ensuring cutover sequencing and channel handling were centrally managed. The initiative modernised BSN's core banking infrastructure across Malaysia as part of the transition from the INFOPRO ICBA System to the new ICBS platform.
Core Banking ERP Services and Operations 2016 2018
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Enterprise Content Management Content Management 2020 2020
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
ERP Financial ERP Financial Management 2017 2017
ERP Financial ERP Financial Management 2025 2026
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Identity and Access Management (IAM) CyberSecurity 2024 2024
Secure Sockets Layer (SSL) CyberSecurity 2020 2020
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Payroll, Core HR HCM 2015 2016
PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Project Portfolio Management PPM 2012 2012
IT Decision Makers and Key Stakeholders at Bank Simpanan Nasional
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Bank Simpanan Nasional Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Bank Simpanan Nasional Technographics

Bank Simpanan Nasional is a Banking and Financial Services organization based in Malaysia, with around 7200 employees and annual revenues of $479.0 million.

Bank Simpanan Nasional operates a diverse technology stack with applications such as Lumen Cloud (ex CenturyLink), Genesys Cloud CX and INFOPRO ICBA System, covering areas like Application Hosting and Computing Services, Call Center and Core Banking.

Bank Simpanan Nasional has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Lumen Technologies, Genesys and INFOPRO.

Bank Simpanan Nasional recently adopted applications including Oracle Cloud ERP in 2025, i-Sprint Innovations 2FA (SecurLogin) in 2024 and DNSVault in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Bank Simpanan Nasional’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Bank Simpanan Nasional’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Bank Simpanan Nasional technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.