BaptistCare
Level 2/22 Brookhollow Ave, Norwest,
Sydney, 2153, NSW,
Australia
Sydney, 2153, NSW,
Australia
61 2 9023-2500
Non Profit
BaptistCare Technographics
BaptistCare Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BaptistCare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12000 BaptistCare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BaptistCare has purchased the following applications: TechnologyOne Ci Anywhere for ERP Financial in 2020, PageUp ATS for Applicant Tracking System in 2014, Epicor Senior Living for Healthcare ERP in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BaptistCare is running and its propensity to invest more and deepen its relationship with TechnologyOne , PageUp , bswift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BaptistCare revenues, which have grown to $465.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BaptistCare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BaptistCare Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne Ci Anywhere | ERP Financial | ERP Financial Management | n/a | 2020 | 2021 |
In 2021, BaptistCare implemented TechnologyOne Ci Anywhere as its ERP Financial platform to support core finance, payroll, procurement to pay, human resources, and reporting functions across the organization. TechnologyOne Ci Anywhere was positioned to centralize financial control and standardize transactional processing for finance and people operations within BaptistCare.
The implementation scope concentrated on configuration and optimization of TechnologyOne Ci Anywhere modules, including finance ledger configuration, payroll setup, procurement to pay workflows, HR record configuration, and reporting channels. Responsibilities included customization of business processes inside TechnologyOne, creation and maintenance of transactional and data entry forms, and building new ETLs while migrating existing ETLs to the Ci Anywhere data model.
Operational delivery required close collaboration with internal stakeholders and the vendor implementation teams to conduct unit testing and system integration testing, and to troubleshoot issues raised during testing and post-go-live. The role mandated design, configuration, maintenance and execution of TechnologyOne XLOne Reports and Crystal Reports, alongside operating ETL jobs and interface processes to support downstream reporting and reconciliations.
Governance activity emphasized role-based systems access review and configuration to meet compliance requirements, plus logging and management of support requests with TechnologyOne according to agreed SLAs. Change control and deployment procedures covered customization approvals, ETL migration sequencing, testing signoffs, and ongoing support routing to ensure stable operations across finance, payroll, procurement to pay and HR business functions.
The engagement framed BaptistCare TechnologyOne Ci Anywhere as the ERP Financial backbone for transactional and reporting activity, with implementation tasks centered on module configuration, ETL and report migration, access governance, testing, and post-go-live support coordination.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PageUp | Legacy | PageUp ATS | Applicant Tracking System | HCM | n/a | 2014 | 2014 |
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Benefits Administration | HCM |
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2018 | 2018 |
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Employee Recognition and Rewards Management | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2018 | 2018 |
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Payroll, Core HR | HCM |
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2015 | 2015 |
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Recruiting | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2020 | 2021 |
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Workforce Management | HCM |
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2020 | 2021 |
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Workforce Scheduling | HCM |
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2020 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Senior Living | Healthcare ERP | ERP Services and Operations | n/a | 2022 | 2023 |
In 2021, BaptistCare implemented Epicor Senior Living. Epicor Senior Living was deployed as a core Healthcare ERP to support resident management and to centralize operational data flows across multiple lines of business.
Deployment architecture was organized under a centralized Applications & Data Integration function led by an Application Manager, overseeing a 20 person team with five team leader directs. The implementation targeted operational coverage in New South Wales, the Australian Capital Territory and Western Australia, aligning Epicor Senior Living with resident-facing workflows and support functions. Configuration emphasized resident management capabilities, operational reporting, and the introduction of formal application lifecycle controls.
Epicor Senior Living was integrated into the enterprise application landscape using the organization’s enterprise integration strategy, explicitly linking to Mulesoft for middleware orchestration. The implementation exchanged transactional and master data with Technology One for enterprise ERP processes, with Microsoft Dynamics for CRM workflows, and with AlayaCare for case management touchpoints. These integrations supported end-to-end data consistency across care delivery, finance and customer engagement functions.
Governance design included vendor performance management, jointly developed business roadmaps, and the rollout of application lifecycle management practices to standardize change, release and compliance activities. Strengthening security and compliance was an explicit program objective, alongside implementing cost effective integration patterns to improve business experience and efficiency. Operational reporting and insight capabilities were formalized to support business stewardship and continuous improvement.
Documented program outcomes included jointly developed business roadmaps, improved vendor performance management, and implemented application lifecycle management processes. Strengthened security and compliance, cost effective integrations and operational reporting were recorded as program deliverables.
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Home Care Management | ERP Services and Operations |
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2021 | 2021 |
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Patient Management | ERP Services and Operations |
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2013 | 2013 |
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Patient Management | ERP Services and Operations |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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iPaaS (Integration Platform as a Service) | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at BaptistCare
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by BaptistCare Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD BaptistCare Technographics
BaptistCare is a Non Profit organization based in Australia,
with around 12000 employees and annual revenues of $465.0 million.
BaptistCare operates a diverse technology stack with applications such as
TechnologyOne Ci Anywhere, PageUp ATS and Epicor Senior Living,
covering areas like ERP Financial, Applicant Tracking System and Healthcare ERP.
BaptistCare has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as TechnologyOne, PageUp and Epicor.
BaptistCare recently adopted applications including
Epicor Senior Living in 2022, Microsoft Dynamics 365 Marketing in 2022 and AlayaCare Procura in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of BaptistCare’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates BaptistCare’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete BaptistCare technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.