Sudbury, CO10 2AD,
United Kingdom
Bates Wells & Braithwaite Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Bates Wells & Braithwaite and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4 Bates Wells & Braithwaite employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bates Wells & Braithwaite has purchased the following applications: OpenHR Employee Management for Core HR in 2020, Linetime Liberate for Legal Practice Management in 2020, BigHand Dictation and Speech Recognition for Speech Recognition AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bates Wells & Braithwaite is running and its propensity to invest more and deepen its relationship with OpenHR , Linetime , SOS Legal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bates Wells & Braithwaite revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bates Wells & Braithwaite intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenHR | Legacy | OpenHR Employee Management | Core HR | HCM | n/a | 2020 | 2020 |
In 2020, Bates Wells Braithwaite implemented OpenHR Employee Management, deploying the OpenHR Employee Management Core HR solution on their website. The deployment provides a web accessible HR system to manage employee records and administrative HR workflows for the firm. The implementation supports HR and people operations for approximately 130 employees based in the United Kingdom.
Configuration aligned with Core HR functional areas including employee master data, absence and time off tracking, onboarding workflows, document management and employee self service, reflecting standard Core HR capabilities. Role based access controls and permissions were applied to restrict administrative functions to HR personnel, while web based self service interfaces were exposed to employees through the company website. Governance emphasis centered on standardizing HR record keeping and formalizing workflow orchestration across the firm.
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Payroll | HCM |
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2020 | 2020 |
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Workforce Scheduling | HCM |
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2023 | 2023 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Linetime | Legacy | Linetime Liberate | Legal Practice Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Bates Wells Braithwaite implemented Linetime Liberate. The firm deployed Linetime Liberate on their website as a Legal Practice Management application to centralize matter intake and support core operational workflows across the practice.
The implementation emphasized Legal Practice Management capabilities including matter management, time recording and billing, document management, client relationship management, and configurable workflow automation. Linetime Liberate was configured to deliver role based access, matter templates, and firm level reporting to align system controls with legal practice procedures.
Deployment covers fee earners, finance teams, and practice management functions within the UK firm, providing a consolidated repository for matter data and client engagement workflows. Hosting the Linetime Liberate instance on the website supports client facing intake and secure portal workflows while underpinning internal administration of matters and billing.
Governance focused on matter lifecycle controls, with configuration of approval workflows, role based permissions, and standardized templates for billing and documentation. Training and a staged rollout aligned fee earners and finance staff to new time capture and billing routines, embedding the Legal Practice Management application into day to day firm operations.
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Legal Practice Management | ERP Services and Operations |
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2020 | 2020 |
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Legal Time and Billing | ERP Services and Operations |
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2020 | 2020 |
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Library Management | ERP Services and Operations |
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2020 | 2020 |
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Library Management | ERP Services and Operations |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BigHand | Legacy | BigHand Dictation and Speech Recognition | Speech Recognition AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Bates Wells Braithwaite deployed BigHand Dictation and Speech Recognition, a Speech Recognition AI application, on its website to support dictation and automated transcription for legal document creation and client correspondence. The 130 person United Kingdom professional services firm implemented the solution to capture spoken dictation securely from practitioners and to accelerate transcription workflows.
The BigHand Dictation and Speech Recognition implementation centered on browser based voice capture embedded on the firm website, routing audio for speech to text processing and delivering draft transcripts back to users. Configuration emphasized legal vocabulary and phrase recognition, user authentication and role based access control, and workflow orchestration for review and sign off consistent with law firm document production practices. These capabilities map to Speech Recognition AI functional modules such as dictation capture, automated transcription, and workflow handoff.
Operational coverage focused on fee earners and administrative support workflows for document drafting and client correspondence, integrating speech recognition output into existing document creation processes. Governance concentrated on tuning recognition dictionaries and establishing review workflows with staged validation to ensure accuracy of legal terminology.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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PBX, VoiP and Phone Systems | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2020 | 2020 |
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Print Management | Content Management |
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2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Legal CRM | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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