Baufest
1 Broadway, Floor 14,
Cambridge, 2142, MA,
United States
Cambridge, 2142, MA,
United States
1 617-275-2420
Professional Services
Baufest Technographics
Baufest Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Baufest and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Baufest employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Baufest has purchased the following applications: Avature CRM for Candidate Relationship Management in 2019, Drift AI Chatbot for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Baufest is running and its propensity to invest more and deepen its relationship with Avature , Drift , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Baufest revenues, which have grown to $114.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Baufest intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Baufest Tech Stack and Enterprise Applications
Baufest HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avature | Legacy | Avature CRM | Candidate Relationship Management | HCM | n/a | 2019 | 2019 |
In 2019, Baufest deployed Avature CRM as its Candidate Relationship Management platform. Avature CRM is embedded on Baufest's corporate website to capture inbound candidate interactions and support online application flows.
The implementation concentrates on core Candidate Relationship Management capabilities, including career site integration, candidate sourcing and talent pool segmentation, pipeline orchestration, and candidate engagement workflows. Configurations emphasize web form capture, talent pool tagging, and templated communications to support recruiting and talent acquisition functions.
Operational coverage is focused on Baufest recruiting and talent acquisition teams in the United States, with the system serving as the primary channel for external candidate intake via the company website. The deployment centralizes candidate records and structures pipeline stages consistent with Candidate Relationship Management process models.
Governance and process changes prioritize standardized recruiting workflows and shared pipeline visibility for hiring managers and recruiters, using Avature CRM to coordinate outreach and maintain a unified candidate dataset. The implementation positions Avature CRM as the central application for candidate lifecycle orchestration within Baufest's talent function.
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Baufest AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Baufest implemented Drift AI Chatbot as a Chatbots and Conversational AI solution on its public website. The Drift AI Chatbot was provisioned as a web chat widget to engage site visitors, capture intent, qualify leads, and route conversations to commercial teams.
The implementation emphasized conversational flow design, intent detection triggers, automated lead capture forms, and handoff logic for transitions to human agents. Configuration work included templated playbooks, message sequencing, contextual greetings based on entry page, and administrative dashboards for conversation review and tuning.
The deployment was scoped to the corporate website and supported marketing and sales customer engagement workflows from the United States. Governance centered on marketing ownership for content, operational playbooks for escalation to sales, and ongoing tuning of bot responses and conversation routing under the Chatbots and Conversational AI category.
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Baufest Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Baufest implemented Microsoft 365 to support Collaboration across its professional services organization. The corporate website indicates Baufest uses Microsoft 365 on their website, which reflects a tenant-based cloud deployment of Microsoft 365 as a primary collaboration platform for the company.
Microsoft 365 provides core Collaboration capabilities including Exchange Online for enterprise email, Microsoft Teams for synchronous communication and meetings, SharePoint Online and OneDrive for Business for document management and knowledge sharing, and Office productivity applications for day to day project and client work. Operational coverage is aligned to consulting delivery, internal communications, and knowledge management functions, and the deployment is consistent with tenant-level administration, identity and access controls, and centralized sharing and governance policies for Collaboration.
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Baufest CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Baufest ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
IT Service Management | ITSM |
|
2018 | 2018 |
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Baufest PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
Transactional Email | PaaS |
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2020 | 2020 |
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Baufest IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Baufest
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Baufest Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Baufest IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Baufest digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Baufest Technographics
Baufest is a Professional Services organization based in United States,
with around 700 employees and annual revenues of $114.0 million.
Baufest operates a diverse technology stack with applications such as
Avature CRM, Drift AI Chatbot and Microsoft 365,
covering areas like Candidate Relationship Management, Chatbots and Conversational AI and Collaboration.
Baufest has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Avature, Drift and Microsoft.
Baufest recently adopted applications including
Pipedrive CRM in 2023, Microsoft Azure Blob Storage in 2021 and Drift AI Chatbot in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Baufest’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Baufest’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Baufest technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.