Baxter Credit Union
340 N. Milwaukee Avenue,
Vernon Hills, 60061, IL,
United States
Vernon Hills, 60061, IL,
United States
1 180-038-7000
Banking and Financial Services
Baxter Credit Union Technographics
Baxter Credit Union Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Baxter Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Baxter Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Baxter Credit Union has purchased the following applications: Workday Recruiting for Recruiting, Applicant Tracking System in 2019, SavvyMoney for Credit Union Management in 2015, Glia AI Management for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Baxter Credit Union is running and its propensity to invest more and deepen its relationship with Workday , SavvyMoney , Alkami or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Baxter Credit Union revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Baxter Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Baxter Credit Union Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, Baxter Credit Union implemented Workday Recruiting, deploying the Workday Recruiting application within the Recruiting,Applicant Tracking System category. The implementation publishes job listings and intake forms through the corporate careers site at https://baxter.wd1.myworkdayjobs.com/en-US/BCU, enabling external candidate sourcing and online application submission. This deployment positions the recruiting platform to support Baxter Credit Union's HR and talent acquisition functions across the organization in the United States.
Workday Recruiting was configured to operate as a cloud native applicant tracking and talent acquisition solution, leveraging standard Workday Recruiting capabilities for requisition management, candidate profile and resume capture, configurable candidate workflows, and online apply flows. The implementation includes career site integration to surface requisitions and capture applications directly into the Workday Recruiting system, and it uses configurable workflow and approval patterns typical of applicant tracking systems to manage hiring stages. These modules are aligned to the hiring manager and HR recruiter interaction model for tracking candidates from requisition to offer.
Operational coverage centers on corporate HR and recruiting operations, with the careers site acting as the external touchpoint for candidates. Governance was implemented through role based hiring permissions and standardized requisition approval workflows to centralize intake and candidate progression within Workday Recruiting. The configuration emphasizes applicant tracking, requisition control, and career site orchestration as the core functional areas of the implementation.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SavvyMoney | Legacy | SavvyMoney | Credit Union Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 Baxter Credit Union embedded SavvyMoney's credit-score and financial-wellness tools in its digital banking channels in the United States. The deployment used SavvyMoney within the Credit Union Management category to surface member credit-score visibility and deliver in-app financial wellness coaching alongside personalized offer capabilities.
Implementation included member-facing credit score display and financial-wellness coaching modules, with configuration to present tailored product offers based on score and behavioral signals. SavvyMoney was configured for ongoing score monitoring and member coaching workflows, and the deployment included analytics-oriented data feeds that supported offer orchestration and staff-facing insights.
SavvyMoney data was integrated into staff financial coaching workflows to inform one-on-one counseling, and the solution operated across digital banking interfaces and internal coaching tools in the United States. Operational coverage focused on member engagement and financial counseling functions, enabling frontline staff to reference SavvyMoney score and trend data during coaching conversations.
Rollout occurred in February 2015 and included phased activation inside digital channels and staff systems, with governance aligning coach access to score data for financial-wellness programs. Baxter Credit Union reported 65% user adoption and a 66 point average credit-score increase for coached users, outcomes that were used to validate continued use of SavvyMoney in member engagement and offer personalization.
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Digital Banking | ERP Services and Operations |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Glia Technologies | Legacy | Glia AI Management | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Baxter Credit Union implemented Glia AI Management on its public website to introduce conversational self-service. Glia AI Management is deployed as a Chatbots and Conversational AI application supporting customer service and digital banking support functions across the consumer-facing web channel.
The implementation centers on conversational orchestration, natural language understanding for intent classification, and automated session routing consistent with Chatbots and Conversational AI capabilities. Glia AI Management is described as managing web-based interactions, enabling real-time messaging, guided workflows, and escalation to human agents where necessary, which aligns with standard virtual assistant and agent assist functionality.
Deployment is explicitly web channel focused, with the application running on the institution's site to handle inbound customer interactions. Operational integration is limited in the source to the website channel, and the implementation narrative preserves that scope while noting typical integration points for this category include web session management and authenticated customer sessions when available.
Governance and operational ownership are oriented toward digital channels and customer service operations, with configuration and conversational policy controls managed through Glia AI Management's administrative interface. The implementation narrative positions Baxter Credit Union, Glia AI Management, Chatbots and Conversational AI, and customer service in a clear relationship, reflecting the system's role in front-line digital engagement on the BCU website.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2014 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics, Call Tracking and Recording | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Financial Consolidation and Close | EPM |
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2014 | 2014 |
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Financial Consolidation and Close | EPM |
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2024 | 2024 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Baxter Credit Union
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Baxter Credit Union Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Baxter Credit Union IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Baxter Credit Union digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Baxter Credit Union Technographics
Baxter Credit Union is a Banking and Financial Services organization based in United States,
with around 1000 employees and annual revenues of $200.0 million.
Baxter Credit Union operates a diverse technology stack with applications such as
Workday Recruiting, SavvyMoney and Glia AI Management,
covering areas like Recruiting, Applicant Tracking System, Credit Union Management and Chatbots and Conversational AI.
Baxter Credit Union has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, SavvyMoney and Glia Technologies.
Baxter Credit Union recently adopted applications including
Blackline Account Reconciliation in 2024, ACI Speedpay Treasury Management in 2023 and DocuSign eSignature in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Baxter Credit Union’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Baxter Credit Union’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Baxter Credit Union technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.