Clearwater, 33759, FL,
United States
BayCare Health Technographics
BayCare Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BayCare Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 32000 BayCare Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BayCare Health has purchased the following applications: SAP Concur Expense for Expense Management in 2018, Salary.com CompAnalyst for Compensation Management in 2012, Cognizant TriZetto Facets for Core Admin Processing System in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BayCare Health is running and its propensity to invest more and deepen its relationship with SAP , Salary.com , Infor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BayCare Health revenues, which have grown to $5.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BayCare Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BayCare Health Tech Stack and Enterprise Applications
BayCare Health ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP | n/a | 2018 | 2018 |
In 2018 BayCare Health implemented SAP Concur Expense for Expense Management. The deployment focused on BayCare Medical Group provider offices and practice administration, centralizing provider expense reporting and p-card expense submission across clinical site teams.
SAP Concur Expense was provisioned to support core Expense Management workflows, including expense report creation and submission, p-card reconciliation, receipt capture, and configurable approval workflows and policy controls typical of the category. Configuration work emphasized standardized expense types for providers and site-level expense templates to streamline submission and review across outpatient practices.
Operational coverage centered on practice managers, providers, and administrative staff who prepared and submitted expenses into the Concur database, and on finance teams who consumed p-card and provider expense data. Integration touchpoints addressed corporate p-card processes and the Concur database as the authoritative expense repository, aligning provider submittal processes with central accounts payable intake.
Governance and rollout were managed through site-level training and ongoing retraining of physicians and staff by practice managers, embedding Concur expense submission into existing office workflows. Approval routing, policy enforcement, and role-based access were operationalized to reflect provider versus administrative responsibilities, with practice managers operating as first-line support for expense entry and compliance.
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BayCare Health HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salary.com | Legacy | Salary.com CompAnalyst | Compensation Management | HCM | n/a | 2012 | 2012 |
In 2012, BayCare Health implemented Salary.com CompAnalyst to support Compensation Management across its 32,000 employee healthcare system. The implementation established a centralized compensation platform to standardize pay structure administration and market benchmarking for HR and compensation leadership.
Modules and configuration emphasized market benchmarking and survey management, formal job evaluation workflows, pay grade and exemption status configuration, and support for merit and performance appraisal processes. Salary.com CompAnalyst was used to maintain a survey library and to execute market comparisons and internal equity analyses consistent with enterprise compensation policy.
The CompAnalyst deployment was connected to the broader HR technology stack, integrating with Lawson and with Halogen as cited in internal systems documentation. Those integrations aligned position, payroll reference data, and performance appraisal inputs with Compensation Management workflows, enabling coordinated merit process execution and job data reconciliation across systems.
Governance and operational coverage centered on the BayCare compensation team, including a staffed group of compensation analysts and collaboration with HR leadership and business stakeholders. System functions supported review and approval workflows for job evaluations, pay grades, exemption determinations, and the administration of merit cycles, embedding compensation policy and process controls into daily HR operations.
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Core HR | HCM |
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2012 | 2012 |
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Payroll | HCM |
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2012 | 2012 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2012 | 2012 |
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Workforce Management | HCM |
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2012 | 2012 |
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BayCare Health ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cognizant | Legacy | Cognizant TriZetto Facets | Core Admin Processing System | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, BayCare Health deployed Cognizant TriZetto Facets as its Core Admin Processing System. The initial deployment emphasized administrative and revenue cycle functions and was applied to front office operations at BayCare Medical Group in Tampa, FL, where daily tasks included patient check in and check out, demographic verification, and preparation of encounter forms.
Cognizant TriZetto Facets was configured to support eligibility verification, encounter and charge entry, batch reconciliation, payment posting, and patient account administration. Configuration and workflow mapping aligned TriZetto Facets with encounter form preparation and charge capture processes used by reception staff, and the system served as the central processing engine for claims intake and account posting.
Integrations documented in operational notes included payer connectivity and eligibility checks through Availity, interfacing with Trizetto tools, and linkage to the organization EMR system for demographic and encounter synchronization. The implementation covered front desk, scheduling and billing touchpoints, enabling reception responsibilities such as scheduling for multiple providers, collections of copayments and posting of payments to patient accounts using the Cognizant TriZetto Facets platform.
Governance and process restructuring centralized verification, scheduling and billing steps within Facets driven workflows, standardizing end of day batch reconciliation and charge posting across the Tampa site. Operational ownership rested with administrative staff who executed routine eligibility checks, data entry and payment posting while the Core Admin Processing System provided the integrated processing and payer connectivity needed for daily revenue cycle operations.
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Electronic Health Record | ERP Services and Operations |
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2021 | 2021 |
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Electronic Health Record | ERP Services and Operations |
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2019 | 2019 |
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Patient Management | ERP Services and Operations |
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2014 | 2014 |
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Revenue Cycle Management | ERP Services and Operations |
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2023 | 2023 |
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BayCare Health AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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BayCare Health Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2018 | 2018 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2015 | 2015 |
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BayCare Health CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2019 |
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BayCare Health SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2022 | 2022 |
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BayCare Health IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Digital Workspace | IaaS |
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2015 | 2015 |
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BayCare Health CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at BayCare Health
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by BayCare Health Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||