BCB Bancorp
104-110 Avenue C,
Bayonne, 7002, NJ,
United States
Bayonne, 7002, NJ,
United States
1 201-823-0700
Banking and Financial Services
BCB Bancorp Technographics
BCB Bancorp Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BCB Bancorp and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 BCB Bancorp employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BCB Bancorp has purchased the following applications: JHA SmartPay for Payment Processing in 2018, Jack Henry Banking SilverLake for Core Banking in 2015, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BCB Bancorp is running and its propensity to invest more and deepen its relationship with Jack Henry & Associates , Q2 Software , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BCB Bancorp revenues, which have grown to $116.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BCB Bancorp intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BCB Bancorp Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | JHA SmartPay | Payment Processing | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, BCB Bancorp implemented JHA SmartPay from Jack Henry & Associates as a Payment Processing solution on its public website. The deployment addresses online payment acceptance for the community bank, which operates with approximately 350 employees and serves consumer and commercial customers from its digital channels.
The JHA SmartPay implementation is configured to present a hosted payment interface on the bank website, providing core Payment Processing capabilities. Functional modules in use include a payment gateway and hosted checkout flows, card and ACH acceptance, tokenization for card on file use, and settlement and reporting workflows that support back-office reconciliation.
Operational coverage centers on customer-facing digital channels and payments operations, with the website flow responsible for processing bill payments, fee collection, and one-time or recurring payment transactions. Governance and operational ownership are aligned across payments operations, retail banking channels, and IT, with controls to manage PCI compliance and monitoring of settlement and reporting streams.
The narrative reflects a bank-side implementation of JHA SmartPay tied to public web payment flows, emphasizing hosted payment interfaces, tokenization, transaction reporting, and centralized reconciliation processes as the primary structural elements of the Payment Processing deployment.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Jack Henry Banking SilverLake | Core Banking | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, BCB Bancorp selected and began implementation of Jack Henry Banking SilverLake as its Core Banking platform. The deployment was structured as an outsourced, off-site operating model using JHA OutLink Processing Services JHA OPS to deliver enterprise-wide automation and to address disaster recovery and continuity requirements following the bank's prior operational disruptions.
The implementation included core processing with real-time transaction processing, the jhaEnterprise Workflow process management solution to reduce paper and automate manual workflows, and the goDough mobile banking platform to enhance customer-facing channels. Jack Henry Banking SilverLake was configured with single sign-on integration across complementary products to eliminate separate credentials for online banking, remote deposit capture, and e-statements, and to reduce redundant data entry between systems.
Operational coverage targeted enterprise-wide functions across retail branches and centralized operations, supporting growth and branch acquisition strategies while improving customer service and back-office efficiencies. Integration scope was intentionally confined to Jack Henry Banking offerings, leveraging the vendor's integrated product set to maintain seamless data flow between core processing, workflow, and mobile banking.
Governance and process transformation focused on consolidating access controls through single sign-on, simplifying operational workflows with jhaEnterprise Workflow, and outsourcing core operations to JHA OPS to support disaster recovery objectives. The bank explicitly anticipated improved customer mobile experiences and reduced manual processing burdens as outcomes of the Jack Henry Banking SilverLake Core Banking implementation.
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Digital Banking | ERP Services and Operations |
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2022 | 2022 |
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Digital Banking | ERP Services and Operations |
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2022 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, BCB Bancorp implemented Microsoft 365 as its Collaboration platform. Public site signals indicate BCB Bancorp is using Microsoft 365 on their website, reflecting a SaaS adoption of Microsoft 365 for corporate collaboration and productivity.
Deployment follows a cloud-hosted Microsoft 365 architecture providing centralized email and calendaring, content collaboration and cloud file storage, and real-time communications capabilities consistent with the Collaboration category. The implementation is positioned to support the organization wide employee base for productivity workflows, with governance operating through built-in identity and access controls, information protection, and tenant level administrative policies. Microsoft 365 serves as the primary Collaboration application for BCB Bancorp, underpinning corporate collaboration, document lifecycle management, and internal communications.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Document Management | Content Management |
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2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at BCB Bancorp
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by BCB Bancorp Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from BCB Bancorp IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the BCB Bancorp digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD BCB Bancorp Technographics
BCB Bancorp is a Banking and Financial Services organization based in United States,
with around 350 employees and annual revenues of $116.0 million.
BCB Bancorp operates a diverse technology stack with applications such as
JHA SmartPay, Jack Henry Banking SilverLake and Microsoft 365,
covering areas like Payment Processing, Core Banking and Collaboration.
BCB Bancorp has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Jack Henry & Associates and Microsoft.
BCB Bancorp recently adopted applications including
Q2 Digital Banking Platform in 2022, Q2 Cloud-based Virtual Banking in 2022 and Microsoft 365 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of BCB Bancorp’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates BCB Bancorp’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete BCB Bancorp technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.