Greenwood Village, 80111, CO,
United States
Bellco Credit Union Technographics
Bellco Credit Union Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bellco Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Bellco Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bellco Credit Union has purchased the following applications: Fiserv Prologue for ERP Financial in 2023, Fiserv DNA Bank Platform for Core Banking in 2023, Glia AI Management for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bellco Credit Union is running and its propensity to invest more and deepen its relationship with Fiserv , Global Wave Group , Glia Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bellco Credit Union revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bellco Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bellco Credit Union Tech Stack and Enterprise Applications
Bellco Credit Union ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Prologue | ERP Financial | ERP | n/a | 2023 | 2023 |
In 2023, Bellco Credit Union implemented Fiserv Prologue as its ERP Financial application to support Accounting and Finance functions. Bellco Credit Union, a 350-employee credit union headquartered in Greenwood Village, CO, deployed Fiserv Prologue to centralize corporate Finance and Accounting workflows under the ERP Financial category.
Fiserv Prologue was configured to support core financial management capabilities including general ledger processing, accounts reconciliation, budget and cost analysis workflows, financial close orchestration, and multi-dimensional financial reporting. The deployment emphasized automation of recurring accounting tasks and the creation of complex financial models and ad hoc reports for executive management, the Finance Committee, and the Board of Directors.
Integrations and data interoperability focused on business intelligence and reporting layers, leveraging multi-dimensional reporting with Hyperion Essbase and business intelligence tools such as Qlik Sense, Power BI, or Tableau, with data access to SQL and Oracle sources for consolidated reporting. The implementation involved coordination with core system and support contacts at Fiserv to align product releases, updates, and quality assurance activities with accounting requirements.
Governance and operational ownership were structured within the Finance/Accounting division, with a Senior Financial Systems Analyst acting as system administrator and liaison for Accounting and Finance user groups. Responsibilities documented in role expectations included planning, development, testing coordination, training, maintaining internal controls around financial output, and supporting auditors and examiners for systems-related inquiries.
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Bellco Credit Union ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv DNA Bank Platform | Core Banking | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Bellco Credit Union implemented Fiserv DNA Bank Platform to provide Core Banking capabilities for its Accounting and Finance operations. The deployment was centered on the corporate finance function at Bellco's Greenwood Village, CO location and targeted improvements in financial systems administration, reporting, and transaction processing.
Configuration and module work focused on standard Core Banking functional areas, including account processing, deposit and loan servicing, transaction posting, general ledger posting, and customer record management. The Sr. Financial Systems Analyst role led planning, development, automation, testing, and implementation activities for accounting-related modules, acting as system administrator for configuration, reconciliation workflows, and chart of accounts maintenance.
Integrations and data workflows were aligned with the finance team’s existing toolset, incorporating business intelligence and reporting connections to Qlik Sense, Power BI, and Hyperion Essbase, with SQL and Oracle based reporting sources and Crystal reports used for ad hoc and statutory outputs. The implementation maintained direct vendor engagement with Fiserv core system contacts for support and release coordination, and implemented extract and consolidation processes to feed executive and Board-level reporting.
Governance and operational controls were formalized through an Accounting and Finance liaison model, with the Sr. Financial Systems Analyst reporting to senior finance leadership to coordinate cross-department testing, release management, product implementation, problem resolution, and quality assurance. Documentation, administrator-led training, validation of system outputs, and identification of system weaknesses were specified to preserve accuracy and internal controls, and to structure communications with auditors and examiners.
The rollout emphasized ongoing process improvement and member experience considerations, with the financial systems team charged to design business processes, maintain support materials, and deliver training while continuously recommending procedural changes and system enhancements tied to Core Banking operations.
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Loan Management | ERP Services and Operations |
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2024 | 2024 |
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Bellco Credit Union AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Glia Technologies | Legacy | Glia AI Management | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Bellco Credit Union deployed Glia AI Management on its website. The deployment uses Glia AI Management to provide member-facing conversational interfaces within digital channels, classified as Chatbots and Conversational AI. The implementation targets customer service and digital banking support workflows for online members and is hosted as a website-embedded conversational layer.
Glia AI Management was configured to manage conversational sessions, intent classification, conversation handoffs to human agents, and AI-assisted response templates, aligning with Chatbots and Conversational AI functional expectations. Integration points center on the website front-end and the bank's agent workflows, enabling session transfer from the web experience into staffed support channels and centralizing conversation management and reporting. Governance emphasizes conversation policy controls and operational monitoring to support agent escalation and compliance within member services.
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Bellco Credit Union Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Bellco Credit Union Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2011 | 2011 |
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Web Content Management | Content Management |
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2014 | 2014 |
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Bellco Credit Union CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Bellco Credit Union TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Bellco Credit Union PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Bellco Credit Union IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Bellco Credit Union
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Bellco Credit Union Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-07-03 | Bellco Credit Union | Evaluated | Alkami | Alkami | Digital Banking | ERP Services and Operations |