Benefitfocus, a Voya Financial company
100 Benefitfocus Way,
Charleston, 29492, SC,
United States
Charleston, 29492, SC,
United States
1 843-849-7476
Professional Services
Benefitfocus, a Voya Financial company Technographics
Benefitfocus, a Voya Financial company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Benefitfocus, a Voya Financial company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Benefitfocus, a Voya Financial company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Benefitfocus, a Voya Financial company has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Benefitfocus Benefitplace for Benefits Administration in 2020, SAP Concur Travel for Travel Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Benefitfocus, a Voya Financial company is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Zuora or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Benefitfocus, a Voya Financial company revenues, which have grown to $279.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Benefitfocus, a Voya Financial company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Benefitfocus, a Voya Financial company Tech Stack and Enterprise Applications
Benefitfocus, a Voya Financial company ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Microsoft Dynamics GP | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2016 |
In 2015 Benefitfocus migrated from Microsoft Dynamics GP to Oracle NetSuite ERP. Oracle NetSuite ERP was implemented as the companys ERP Financial solution to centralize the general ledger, revenue accounting, cash forecasting and cost allocation processes for Finance and Accounting.
The implementation configured revenue recognition and deferred revenue workflows, accounts receivable and cash management capabilities, and financial reporting and analytics modules. The project included sandbox testing and iterative configuration, with a Senior Financial and Systems Analyst acting as NetSuite administrator and power user to build reports for finance, business stakeholders and executive leadership.
Requirement gathering and testing were organized between Accounting and Finance leadership and IT, with change management focused on chart of accounts alignment, allocation rules and report libraries. Operational coverage included treasury and cash forecasting, GAAP P&L preparation, cost of revenue allocation and SEC reporting, with the ERP serving as the single source for monthly and quarterly analytics.
Implementation and governance work specifically supported adoption of the ASC 606 revenue standard, including restatement of prior periods and reconciling 90M in deferred revenue across 700 plus customers. The program produced explicit outcomes that were documented for external auditors and used for covenant and line of credit modeling, reported improvements in gross margin exceeding 300 basis points over three years, identification of over 500k in incorrect partner charges and the first recorded period of positive free cash flow.
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Expense Management | ERP |
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2017 | 2017 |
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Subscription and Recurring Billing | ERP |
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2021 | 2021 |
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Benefitfocus, a Voya Financial company HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benefitfocus | Legacy | Benefitfocus Benefitplace | Benefits Administration | HCM | n/a | 2020 | 2020 |
In 2020, Benefitfocus implemented Benefitfocus Benefitplace for Benefits Administration. The deployment centered on embedding Benefitfocus Marketplace on the company website to present benefit plan options alongside employee enrollment flows.
The implementation configured core Benefits Administration capabilities typical for the category, including benefits enrollment, employee self-service enrollment portals, plan configuration and catalog management, eligibility and life event processing, and carrier connectivity workflows. Benefitfocus Benefitplace was set up to support HR-managed plan configuration and consumerized shopping-style enrollment for employees, with automation for open enrollment and standard eligibility checks.
Operational coverage focused on HR and benefits administration across the organization, with the Benefitfocus Marketplace surfaced through the public website to improve access to plan information and selection. Governance emphasized centralized plan configuration by HR, role-based access for benefits administrators and employees, and enrollment workflow orchestration to manage open enrollment and qualifying life events.
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Learning and Development | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2018 | 2018 |
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Performance and Goal Management | HCM |
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2019 | 2019 |
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Benefitfocus, a Voya Financial company ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Travel | Travel Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Benefitfocus implemented SAP Concur Travel to centralize corporate travel and expense workflows and establish a consistent Travel Management capability across finance and travel operations. The deployment targeted the company level at Benefitfocus, a 1500-employee professional services firm in the United States, and positioned SAP Concur Travel as the primary tool for travel booking, expense capture, and policy enforcement.
SAP Concur Travel was configured to support core Travel Management functions including travel booking and itinerary management, expense reporting and receipt capture, travel policy controls, and analytics for ad-hoc reporting. System administration and expense administration workflows were formalized, with administrators responsible for troubleshooting errors, maintaining data integrity, and generating financial and operational reports.
The implementation integrated SAP Concur Travel with NetSuite ERP to align travel and expense data with month-end close processes, supporting activities such as Fixed Assets additions, Capitalized Software entries, Cost of Revenue allocation, Self-funded Insurance Payable analysis, and balance sheet reconciliations. Operational coverage included finance and accounting teams and travel operations, with administrators and a Senior Accountant II role providing ongoing system support and user assistance.
Governance around the SAP Concur Travel rollout emphasized SOX control documentation, user training, and support for external annual audit and quarterly reviews, with expense administration processes documented to meet compliance needs. Day-to-day controls included documented procedures for data integrity and escalation paths for system errors to ensure audit readiness.
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Benefitfocus, a Voya Financial company AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Benefitfocus, a Voya Financial company Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Benefitfocus, a Voya Financial company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Event Management | Collaboration |
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2020 | 2020 |
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Benefitfocus, a Voya Financial company Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2020 | 2020 |
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Benefitfocus, a Voya Financial company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing, Sales Engagement | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Benefitfocus, a Voya Financial company EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2020 | 2020 |
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Benefitfocus, a Voya Financial company ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Benefitfocus, a Voya Financial company SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2019 | 2019 |
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Benefitfocus, a Voya Financial company PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Electronic Data Interchange (EDI) | PaaS |
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2008 | 2008 |
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Benefitfocus, a Voya Financial company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Benefitfocus, a Voya Financial company
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Apps Being Evaluated by Benefitfocus, a Voya Financial company Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Benefitfocus, a Voya Financial company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Benefitfocus, a Voya Financial company digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Benefitfocus, a Voya Financial company Technographics
Benefitfocus, a Voya Financial company is a Professional Services organization based in United States,
with around 1200 employees and annual revenues of $279.0 million.
Benefitfocus, a Voya Financial company operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Benefitfocus Benefitplace and SAP Concur Travel,
covering areas like ERP Financial, Benefits Administration and Travel Management.
Benefitfocus, a Voya Financial company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Benefitfocus and SAP.
Benefitfocus, a Voya Financial company recently adopted applications including
Zuora Billing in 2021, Salesforce Sales Cloud in 2021 and Benefitfocus Benefitplace in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Benefitfocus, a Voya Financial company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Benefitfocus, a Voya Financial company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Benefitfocus, a Voya Financial company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.