Bergen, 5014,
Norway
Bergen Kommunale Pensjonskasse Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Bergen Kommunale Pensjonskasse and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12 Bergen Kommunale Pensjonskasse employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bergen Kommunale Pensjonskasse has purchased the following applications: Boost.ai for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2018, Atlassian Jira Service Desk for IT Service Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bergen Kommunale Pensjonskasse is running and its propensity to invest more and deepen its relationship with Boost.ai , Microsoft , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bergen Kommunale Pensjonskasse revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bergen Kommunale Pensjonskasse intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Boost.ai | Legacy | Boost.ai | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Bergen Kommunale Pensjonskasse deployed Boost.ai on its public website to provide automated member support. The Boost.ai deployment is categorized as Chatbots and Conversational AI and is focused on handling pension inquiries and guided self-service for pension scheme members.
The implementation configures conversational flows, intent classification, FAQ automation, and escalation triggers for human handoff, reflecting typical Chatbots and Conversational AI functional modules. Deployment is delivered as a website-embedded Boost.ai widget connected to the public site, no additional back-end integrations were specified in the source. Operational scope centers on member services and customer support workflows for the municipal pension scheme in Norway, with internal governance oriented around conversation content maintenance, response templates, and escalation procedures managed by the organization.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2022 | 2022 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Critical Event Management | TRM |
|
2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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