Mexico City, 1219,
Mexico
Bestel Mexico Technographics
Bestel Mexico Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bestel Mexico and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Bestel Mexico employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bestel Mexico has purchased the following applications: SAP S/4 HANA for ERP Financial in 2016, Microsoft 365 for Collaboration in 2016, Oracle Siebel for CRM in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bestel Mexico is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bestel Mexico revenues, which have grown to $120.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bestel Mexico intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bestel Mexico Tech Stack and Enterprise Applications
Bestel Mexico ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Bestel Mexico implemented SAP S/4 HANA as an ERP Financial system and migrated financial operations from SAP ERP ECC 6.0. The program targeted the Finance module across 47 legal entities, consolidating General Ledger GL responsibilities for the IZZI group including TELECABLE, CABLECOM, MEETRORED, CABLEVISION, and BESTEL. The implementation was scoped to centralize ledger processing and harmonize finance structures across the participating companies.
SAP S/4 HANA was configured to host core General Ledger GL capabilities, with configuration work focused on company code setup, unified posting flows, and standardized fiscal period controls consistent with ERP Financial practice. The deployment included ledger configuration and finance master data alignment to support shared chart of accounts and cross-entity accounting workflows. Standard GL functions such as journal posting, period close orchestration, and finance reporting interfaces were addressed as part of the S4 HANA Finance module workstream.
Operational coverage concentrated on the Finance organization across the 47 entities within the IZZI footprint, positioning SAP S/4 HANA as the central ERP Financial ledger for intercompany and statutory accounting. The migration replaced SAP ERP ECC 6.0 instances for those entities and established a single system of record for GL transactions across TELECABLE, CABLECOM, MEETRORED, CABLEVISION, and BESTEL. Integration points with other enterprise systems were managed through the S4 HANA finance interfaces customary to SAP deployments.
Governance changes emphasized consolidated finance process ownership, master data stewardship, and coordinated cutover planning for the GL migration. Rollout activities focused on harmonizing accounting policies and establishing centralized controls to support consistent ledger processes across the IZZI companies. The narrative reflects Bestel Mexico SAP S/4 HANA ERP Financial implementation activity for Finance in 2016.
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Bestel Mexico Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 Bestel Mexico implemented Microsoft 365 to establish a unified Collaboration platform across its communications organization and corporate support functions. Bestel Mexico deployed Microsoft 365 for Collaboration to consolidate email, document sharing, and team communications for an employee base of about 1,000, and the presence of Microsoft 365 artifacts is observable on the company website.
The implementation emphasizes core Microsoft 365 collaboration capabilities, with configuration focused on hosted email and calendaring, cloud file storage and synchronization, intranet and document libraries, and real-time team chat and meetings. Microsoft 365 was configured to support common Collaboration workflows such as shared document co-authoring, centralized content libraries, and cross-team communication channels, aligning with typical enterprise collaboration patterns.
Operational coverage spans corporate communications, project teams, and administrative functions in Mexico, with tenant-level administration used to centralize user provisioning and access controls. Identity and access were aligned to centralized authentication services to enable single sign-on and consistent user management, and tenant governance was applied to control external sharing and data access across departments.
Governance practices were implemented through centralized administration, role-based access controls, and policy-driven content management to standardize collaboration behavior and reduce decentralized content sprawl. Administrative control through the Microsoft 365 tenant management model supported phased rollouts and policy enforcement, while documentation and configuration artifacts visible on the public site corroborate the platform choice.
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Bestel Mexico CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Siebel | CRM | CRM | n/a | 2015 | 2015 |
In 2015, Bestel Mexico implemented Oracle Siebel as its CRM. The implementation targeted Bestel Mexico, a telecommunications enterprise with about 1,000 employees that provides fiber optic network solutions to other telecom companies, and was executed as a 10 month engagement under the Oracle CRM Consultant service line.
The Oracle Siebel deployment concentrated on core CRM capabilities, including sales force automation, account and contact management, opportunity tracking, service case management, and workflow automation. Configuration work emphasized entity modeling for corporate accounts and technical customers, form and screen customizations for service agents, and rule-based processes consistent with CRM operational needs.
Operational coverage focused on the business functions of sales, customer service, order-related operations, and field service coordination within Bestel Mexico. The narrative does not enumerate specific system-to-system integrations, however the solution design aligned with standard CRM patterns for lead to cash, case to resolution, and service order workflows.
Governance for the rollout reflected a consultant-led implementation over 10 months, with role-based access and configuration governance, staged configuration and testing cycles, and adoption activities such as user training and process alignment for sales and service teams. Oracle Siebel served as the central CRM platform to unify customer records and operational workflows across Bestel Mexico.
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Bestel Mexico PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Bestel Mexico IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Bestel Mexico CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Bestel Mexico
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Bestel Mexico Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-06-24 | Bestel Mexico | Evaluated | D2L | D2L Brightspace LMS | Learning and Development | HCM |
| 2025-12-04 | Bestel Mexico | Evaluated | Coupa Software | Coupa Procurement | Procurement | Procurement |