Dublin, 24084, VA,
United States
BimmerWorld Technographics
BimmerWorld Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BimmerWorld and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 BimmerWorld employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BimmerWorld has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2016, LiveChat for Chatbots and Conversational AI in 2016, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BimmerWorld is running and its propensity to invest more and deepen its relationship with Oracle , LiveChat, Inc. , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BimmerWorld revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BimmerWorld intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BimmerWorld Tech Stack and Enterprise Applications
BimmerWorld ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, BimmerWorld implemented Oracle NetSuite ERP to centralize financial operations and support its e-commerce order processing. The Oracle NetSuite ERP deployment is classified as ERP Financial and is used to manage accounting workflows tied to the company website.
The implementation focused on core financial management capabilities typical of ERP Financial systems, including general ledger consolidation, accounts receivable and accounts payable workflows, and order-to-cash bookkeeping linked to online sales. Configuration emphasis reflected the scale of a 50 person automotive specialty retailer, with streamlined chart of accounts, role based access controls, and transaction automation to reduce manual reconciliation between web orders and the financial ledger.
Operational scope included finance, e-commerce order processing, and inventory financial reconciliation, with the Oracle NetSuite ERP integrated directly with the company website to capture orders and financial transactions. Governance centered on centralized financial controls and process standardization for accounting and fulfillment workflows, with a single ERP Financial instance serving US operations and web driven commerce activities.
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BimmerWorld AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, BimmerWorld implemented LiveChat on its public website to provide real-time customer messaging. The deployment embeds the LiveChat web chat widget across product pages and the ecommerce checkout flow, establishing LiveChat as the primary Chatbots and Conversational AI channel for online customer service and sales inquiries.
The configuration focuses on standard LiveChat functional modules such as real-time messaging, visitor monitoring, canned responses, chat transcript capture, and basic routing to online agents, aligning with typical Chatbots and Conversational AI workflows for small specialist retailers. Operational coverage centers on BimmerWorld's customer support and ecommerce sales teams in the United States, with governance oriented around chat routing rules, queue management, and transcript retention to support agent handoff and case escalation.
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BimmerWorld Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, BimmerWorld implemented Google Workspace (Formerly Google G-Suite) to provide Collaboration capabilities for corporate email, calendar, document collaboration, and team communication. Google Workspace (Formerly Google G-Suite) is deployed as a cloud hosted SaaS solution provisioned on the company domain to manage user identities, email routing, and shared drives appropriate to a 50 person organization.
Configuration emphasizes core Collaboration modules such as Gmail, Google Calendar, Google Drive, Docs, Sheets, and Groups to support shared document management and team scheduling across sales, parts, service, and operations. Administration is exercised through centralized domain admin controls, account provisioning and access policies, and user governance workflows, and the implementation is visible in the company website source indicating active Google Workspace integration with corporate systems. BimmerWorld Google Workspace (Formerly Google G-Suite) Collaboration supports core business functions including corporate communication, document collaboration, and operational coordination.
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BimmerWorld eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2016 | 2016 |
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eCommerce | eCommerce |
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2018 | 2018 |
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eCommerce | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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Shipping Management | eCommerce |
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2018 | 2018 |
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BimmerWorld CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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BimmerWorld ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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BimmerWorld PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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BimmerWorld IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at BimmerWorld
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Accounting & Operations Manager | Manager | Finance | ||||
| Accountant | Manager | Finance |
Apps Being Evaluated by BimmerWorld Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||