Sergiev Posad, 141303,
Russia
Bitrace Telecom Russia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Bitrace Telecom Russia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 Bitrace Telecom Russia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bitrace Telecom Russia has purchased the following applications: reCAPTCHA for Application Security (AppSec) in 2020, Callibri Call Tracking for Call Tracking and Recording in 2021, Envybox for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bitrace Telecom Russia is running and its propensity to invest more and deepen its relationship with Google , Callibri , Envybox or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bitrace Telecom Russia revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bitrace Telecom Russia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Legacy | reCAPTCHA | Application Security (AppSec) | CyberSecurity | n/a | 2020 | 2020 | |||
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Secure Sockets Layer (SSL) | CyberSecurity |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Callibri | Legacy | Callibri Call Tracking | Call Tracking and Recording | CRM | n/a | 2021 | 2021 | In 2021, Bitrace Telecom Russia implemented Callibri Call Tracking on their website to capture inbound phone conversions and attribute traffic sources. Callibri Call Tracking is provisioned as a client-side call capture and attribution layer consistent with the Call Tracking and Recording category, instrumenting web sessions to attach campaign and source metadata to phone leads. Deployment scope is limited to the public website and sized for a 25 employee communications provider, with the implementation focused on marketing and sales lead capture workflows. Functional modules in use include dynamic number insertion, session attribution, call recording and call analytics, producing structured lead records for follow up. Integration points are implemented at the web and lead routing layer to supply analytics and CRM workflows, and governance and ongoing configuration are managed by internal marketing operations with iterative site-side adjustments. | |
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Tag Management | CRM |
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2019 | 2019 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Envybox | Legacy | Envybox | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 | In 2021, Bitrace Telecom Russia implemented Envybox, deploying the Envybox Chatbots and Conversational AI on its public website. The deployment is focused on web-based conversational engagement to support customer service and inbound lead capture for the 25 employee communications provider. The implementation centers on an embedded site chat widget and conversational flows, with configuration of automated messaging sequences and lead capture forms. Functional capabilities implemented align with Chatbots and Conversational AI best practices, including scripted response trees, escalation triggers to human agents, and session handoff controls managed through the Envybox admin console. Operational ownership sits with customer service and sales teams, who use the Envybox conversational interface on the website as the primary digital touchpoint. Governance is exercised through centralized script management and channel monitoring in the Envybox console, enabling small team administration and iterative updates to messaging and routing logic. |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Collaboration | Collaboration |
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2013 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Web Content Management | Content Management |
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2011 | 2011 |
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Web Content Management | Content Management |
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2020 | 2020 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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