BJ's Wholesale Club
BJ's Wholesale Club Technographics
BJ's Wholesale Club Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BJ's Wholesale Club and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 34000 BJ's Wholesale Club employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BJ's Wholesale Club has purchased the following applications: Serrala FinanceSuite for AP Automation in 2015, Workday Absence Management for Absence and Leave Management in 2021, SAP Apparel and Footwear (SAP AFS) for Retail Management in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BJ's Wholesale Club is running and its propensity to invest more and deepen its relationship with Serrala , SAP , Checkout.com or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BJ's Wholesale Club revenues, which have grown to $20.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BJ's Wholesale Club intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BJ's Wholesale Club Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Serrala | Legacy | Serrala FinanceSuite | AP Automation | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, BJ's Wholesale Club implemented Serrala FinanceSuite as an AP Automation solution to simplify rebate processing and provide instant access to sales documents. The deployment positioned Serrala FinanceSuite as the centralized accounts payable and document management layer supporting rebate adjudication and sales document retrieval across retail operations.
Configuration focused on automated document capture, rebate management workflows, and centralized invoice processing, using document indexing and retrieval to surface proof of sale for rebate validation. The Serrala FinanceSuite implementation established automated routing and approval workflows for rebate claims and standardized document archival to make sales documents immediately available to downstream teams.
Operational coverage included finance, merchandising, and customer service use cases where sales documentation and rebate decisions intersect, with the application linked into the companys core financial and sales document repositories to support adjudication and customer inquiries. The implementation emphasis was on connecting transactional sales documents to AP Automation processes so teams could access the same source of truth for rebate resolution.
Governance introduced centralized document workflow controls and standardized rebate handling procedures, simplifying rebates and improving customer experience through instant access to sales documents as reported in the deployment notes.
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ERP Financial | ERP Financial Management |
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2016 | 2016 |
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ERP Financial | ERP Financial Management |
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2019 | 2025 |
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Expense Management | ERP Financial Management |
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2017 | 2017 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2019 | 2019 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2021 | 2021 |
In 2021, BJ's Wholesale Club implemented Workday Absence Management to centralize leave policies and time-away tracking across its HR footprint. Workday Absence Management was deployed as part of an Absence and Leave Management practice aligned with Core HCM and Payroll.
Configuration work emphasized absence plans, eligibility rules, leave types, accrual and balance calculations, manager approval workflows, and automated time-off request processing, leveraging Workday configuration, testing, and report writing capabilities. The HRIS team executed data loading and reconciliation using EIBs, maintained data integrity through scheduled audits, and produced operational reports to answer business questions. Security roles and tenant access were configured to control HR and manager visibility into absence records.
Integrations were managed by the Lead Workday Analyst working with internal IT and third party vendors to maintain existing integrations and implement new integrations, ensuring end-to-end data flows between Core HCM, Payroll, and downstream compensation, recruiting, learning, and talent management modules. Operational scope covered HR operations, managers, HRIS support teams, and the Compliance Team to align absence processes with applicable data protection requirements. Process documentation and audience-specific training were created for HR, managers, and support teams to support rollout and ongoing use.
Governance encompassed release management, configuration governance, change control, and issue resolution workflows, with the Lead Workday Analyst driving testing, optimization, and troubleshooting for future Workday releases. The implementation embedded Absence and Leave Management workflows into standard HR processes, sustaining system accuracy through continuous configuration management and operational oversight.
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BackGround Screening | HCM |
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2018 | 2018 |
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Benefits Administration | HCM |
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2017 | 2017 |
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Compensation Management | HCM |
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2021 | 2021 |
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Core HR | HCM |
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2017 | 2017 |
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Employee Engagement | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2020 | 2020 |
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Onboarding | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2017 | 2017 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Talent Management | HCM |
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2021 | 2021 |
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Time and Attendance | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2009 | 2009 |
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Workforce Management | HCM |
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2019 | 2019 |
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Workforce Scheduling | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Apparel and Footwear (SAP AFS) | Retail Management | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012 BJ's Wholesale Club implemented SAP Apparel and Footwear, SAP AFS, as a core component of its Retail Management environment. The deployment targeted enterprise retail operations that span over 215 club locations across 16 states and involved merchandising and store operations teams within a company employing approximately 34,000 staff members.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2013 | 2013 |
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Data Warehouse | Analytics and BI |
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2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce Fraud Protection | eCommerce |
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2019 | 2019 |
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eCommerce | eCommerce |
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2011 | 2011 |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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Product Review Management | eCommerce |
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2019 | 2019 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Advanced Planning and Scheduling | SCM |
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2019 | 2019 |
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Inventory Management | SCM |
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2020 | 2020 |
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Order Management | SCM |
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2020 | 2020 |
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Supply Chain Management | SCM |
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2018 | 2018 |
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Supply Chain Management | SCM |
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2018 | 2020 |
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Transportation Management | SCM |
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2008 | 2008 |
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Warehouse Management | SCM |
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2018 | 2018 |
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Warehouse Management | SCM |
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2018 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2020 | 2020 |
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Customer Analytics | CRM |
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2012 | 2012 |
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Customer Analytics | CRM |
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2017 | 2017 |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Partner Relationship Management | CRM |
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2018 | 2018 |
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Sales Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Automation, Sales Engagement | CRM |
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2019 | 2019 |
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Utilities Customer Care and Billing | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2014 | 2014 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2017 | 2017 |
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Sourcing | Procurement |
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2019 | 2019 |
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Sourcing | Procurement |
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2017 | 2017 |
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Supplier Relationship Management | Procurement |
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2017 | 2017 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Configure Price Quote (CPQ) | SPM |
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2011 | 2011 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Data Warehouse Appliance | IaaS |
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2016 | 2016 |
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Database Management | IaaS |
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2019 | 2019 |
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Network Management and Monitoring | IaaS |
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2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at BJ's Wholesale Club
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by BJ's Wholesale Club Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD BJ's Wholesale Club Technographics
BJ's Wholesale Club is a Retail organization based in United States,
with around 34000 employees and annual revenues of $20.50 billion.
BJ's Wholesale Club operates a diverse technology stack with applications such as
Serrala FinanceSuite, Workday Absence Management and SAP Apparel and Footwear (SAP AFS),
covering areas like AP Automation, Absence and Leave Management and Retail Management.
BJ's Wholesale Club has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Serrala, Workday and SAP.
BJ's Wholesale Club recently adopted applications including
Microsoft PromoteIQ in 2022, Checkout.com in 2021 and Workday Absence Management in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of BJ's Wholesale Club’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates BJ's Wholesale Club’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete BJ's Wholesale Club technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.