Northampton, NN3 6EU,
United Kingdom
Blackstar Amplification Technographics
Blackstar Amplification Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Blackstar Amplification and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 39 Blackstar Amplification employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Blackstar Amplification has purchased the following applications: Slack Connect for Collaboration in 2022, WooCommerce for eCommerce in 2022, Zendesk Service for Customer Support in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Blackstar Amplification is running and its propensity to invest more and deepen its relationship with Salesforce , Automattic , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Blackstar Amplification revenues, which have grown to $14.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Blackstar Amplification intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Blackstar Amplification Tech Stack and Enterprise Applications
Blackstar Amplification Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Blackstar Amplification implemented Slack Connect from Salesforce as a Collaboration application. The 39-employee manufacturer embedded Slack Connect on its public website to surface conversation channels and enable real-time external engagement, while also adopting the application for internal team collaboration across company functions.
Deployment is a cloud-hosted Slack Connect workspace configured with channel based collaboration, external channels for partner and customer links, and web embedding to route site interactions directly into designated channels. Administration and governance are managed by appointed workspace administrators who control channel provisioning, access permissions and external connection policies, and workflows were aligned to capture inquiries initiated from the website into Slack channels for operational response.
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Blackstar Amplification eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2022 | 2022 |
In 2022, Blackstar Amplification deployed WooCommerce on its public website to provide eCommerce functionality for direct to consumer sales. The implementation uses WooCommerce, the WordPress plugin developed by Automattic, as the front end for product presentation, shopping cart, checkout, and basic order capture on blackstaramps.com. This implementation places the company, WooCommerce, and eCommerce squarely in the business function of online sales and storefront operations.
The deployment configured standard eCommerce modules typical of WooCommerce, including a product catalog with SKU and variant support, shopping cart and checkout workflows, inventory tracking tied to product records, and order management within the WordPress administration console. Catalog and merchandising activities are handled through the WordPress admin interface, enabling marketing and commerce users to update product pages, pricing, and promotional content without separate tooling. Payment, tax calculation, and shipping are addressed through WooCommerce’s extensible checkout framework and plugins, preserving modularity for future extensions.
Operational governance centers on site content and catalog ownership, with routine processes for product updates, order processing, and fulfillment orchestrated through the WooCommerce admin and WordPress roles. The implementation reflects a compact architecture appropriate for a 39 employee manufacturing business, consolidating storefront, content management, and commerce workflows on a single web platform while retaining the option to extend functionality through WordPress and WooCommerce extensions.
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Blackstar Amplification CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2022 | 2022 |
In 2022, Blackstar Amplification implemented Zendesk Service for Customer Support on its website. The deployment uses Zendesk Service as the central web-facing support layer, embedding a site widget and routing contact form submissions into a unified ticketing queue to centralize inbound customer requests for the company’s small support organization.
Configuration emphasizes core Customer Support capabilities typical of the platform, including ticketing, web-embedded self-service, a knowledge base, and workflow automation for ticket routing, status tracking, and standardized responses. Operational scope focuses on the customer service team, with role-based agent access and centralized ticket lifecycle governance managed through Zendesk Service to handle customer and product inquiries submitted via the website.
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Customer Support | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Blackstar Amplification PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2022 | 2022 |
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Blackstar Amplification IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Blackstar Amplification CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Blackstar Amplification
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Blackstar Amplification Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-24 | Blackstar Amplification | Evaluated | Dedagroup | Dedagroup Stealth 3000 Fashion ERP | Retail Management | ERP Services and Operations |