Blockbuster Video Inc
9601 S. Meridian Blvd.,
Englewood, 80112, CO,
United States
Englewood, 80112, CO,
United States
1 303-723-1000
Communications
Blockbuster Video Inc Technographics
Blockbuster Video Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Blockbuster Video Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 19000 Blockbuster Video Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Blockbuster Video Inc has purchased the following applications: Oracle NetSuite CRM for CRM in 2007, ServiceNow ITSM for IT Service Management in 2022, Rackspace Cloud for Application Hosting and Computing Services in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Blockbuster Video Inc is running and its propensity to invest more and deepen its relationship with Oracle , Adobe Systems , Webtrends or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Blockbuster Video Inc revenues, which have grown to $14.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Blockbuster Video Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Blockbuster Video Inc Tech Stack and Enterprise Applications
Blockbuster Video Inc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2007 | 2007 |
In 2007 Blockbuster Video Inc implemented Oracle NetSuite CRM to centralize customer engagement and operationalize front office processes across sales, marketing, and customer service, positioning Oracle NetSuite CRM as the companys primary CRM solution. The deployment addressed CRM category requirements for contact and account consolidation, lead and opportunity management, case and ticket handling, activity tracking, campaign management, and reporting for cross-functional teams.
The implementation used the cloud native architecture typical of Oracle NetSuite CRM, leveraging multi-tenant SaaS delivery and role based access controls to provision module access for business units. Configuration work focused on entity model design for customers and accounts, workflow automation for sales and service stages, dashboard and report configuration for pipeline visibility, and templated campaign segmentation for marketing operations.
Operational coverage concentrated on sales, marketing, and customer support functions with a centralized CRM administration model and data governance controls to maintain a single customer record. Governance activities included defined ownership for master data, standardized customer interaction workflows, and staged configuration releases to align tool behavior with business processes.
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2021 | 2021 |
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Blockbuster Video Inc ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow ITSM | IT Service Management | ITSM | n/a | 2022 | 2022 |
In 2022, Blockbuster Video Inc implemented ServiceNow ITSM on its public website to centralize IT service intake and to provide a web based channel for support and service requests. ServiceNow ITSM is deployed as the companys IT Service Management platform to standardize incident intake, request fulfillment and service catalog publishing through blockbuster.com. The public facing integration aligns customer and employee access points with a single ITSM instance.
The implementation incorporates standard ITSM functional modules including Incident Management, Problem Management, Change Management, a Service Catalog and Configuration Management with workflow automation for triage and escalation. Architecture and configuration reflect typical cloud hosted SaaS patterns with a web self service portal, role based access controls and ITIL aligned process orchestration to manage lifecycle states and approvals. Governance is organized around formal service definitions and automated request workflows within ServiceNow ITSM to enforce operational controls and auditability.
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Blockbuster Video Inc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rackspace Technology | Legacy | Rackspace Cloud | Application Hosting and Computing Services | IaaS | n/a | 2013 | 2013 |
In 2013, Blockbuster Video Inc deployed Rackspace Cloud to host its public website and customer-facing application. The implementation is classified under Application Hosting and Computing Services and positions Rackspace Cloud as the primary hosting layer for Blockbuster.com.
The Rackspace Cloud deployment provides cloud compute instances and virtualized web hosting for the front-end and application tiers, complemented by storage for static media and network services for HTTP delivery. Configuration follows common Application Hosting and Computing Services patterns, including scalable web servers and load distribution to support peak demand for site content and media.
Operational scope is the Blockbuster.com website, serving communications and customer engagement functions across the companys digital footprint. Rackspace Cloud is integrated into the website hosting topology and the web application stack to deliver pages, assets, and media to end users.
Governance is oriented toward web operations and cloud provisioning, with Rackspace Cloud serving as the managed hosting platform for ongoing site delivery and operational continuity. The narrative reflects a focused use of Rackspace Cloud for application hosting and computing services on the Blockbuster public website.
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IT Decision Makers and Key Stakeholders at Blockbuster Video Inc
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President & CEO | CXO | Finance | |
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EVP, Chief Commercial Officer | CXO | Finance | |
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Chief Marketing Officer | CXO | Marketing | |
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Apps Being Evaluated by Blockbuster Video Inc Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Blockbuster Video Inc IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Blockbuster Video Inc digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Blockbuster Video Inc Technographics
Blockbuster Video Inc is a Communications organization based in United States,
with around 19000 employees and annual revenues of $14.60 billion.
Blockbuster Video Inc operates a diverse technology stack with applications such as
Oracle NetSuite CRM, ServiceNow ITSM and Rackspace Cloud,
covering areas like CRM, IT Service Management and Application Hosting and Computing Services.
Blockbuster Video Inc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, ServiceNow and Rackspace Technology.
Blockbuster Video Inc recently adopted applications including
ServiceNow ITSM in 2022, Adobe Experience Cloud in 2021 and Adobe Launch in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Blockbuster Video Inc’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Blockbuster Video Inc’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Blockbuster Video Inc technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.