London, SE11 5JH,
United Kingdom
Bloom & Wild Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Bloom & Wild and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Bloom & Wild employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bloom & Wild has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2020, Zendesk Chat for Chatbots and Conversational AI in 2013, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bloom & Wild is running and its propensity to invest more and deepen its relationship with Oracle , Stripe , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bloom & Wild revenues, which have grown to $135.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bloom & Wild intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
In 2020 Bloom & Wild implemented Oracle NetSuite ERP as its ERP Financial platform to consolidate core accounting and transactional finance functions across the UK retail business. The implementation targeted finance and accounting activities for a company with approximately 350 employees and £135,000,000 in revenue, and restates Oracle NetSuite ERP as the selected ERP Financial application for general ledger and financial close orchestration.
The deployment centered on standard ERP Financial modules including general ledger, accounts payable, accounts receivable, fixed assets, cash management, revenue recognition and financial reporting, with retail-aligned configuration for procurement and inventory financials. Configuration work emphasized chart of accounts design, period close workflows, automated journal processing and role based access controls, in line with Oracle NetSuite ERP capabilities for cloud native financial management.
Operationally the implementation adopted a cloud SaaS deployment model and centralized transactional finance processes, with governance focused on month end close cadence, change control and role based security for accounting and treasury functions. Recruiting and team requirements indicated operational experience with NetSuite among finance staff, reinforcing ongoing operational ownership and inhouse capabilities to run Oracle NetSuite ERP as the companys ERP Financial backbone.
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ERP Financial | ERP Financial Management |
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2024 | 2024 |
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Payment Processing | ERP Financial Management |
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2014 | 2014 |
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Payment Processing | ERP Financial Management |
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2016 | 2016 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, Bloom & Wild implemented Zendesk Chat on its website. Zendesk Chat, categorized as Chatbots and Conversational AI, was deployed as the primary web chat channel to manage real-time customer inquiries on the e-commerce site.
The implementation used an embedded website chat widget paired with a browser-based agent console, enabling live chat, proactive chat triggers, canned responses, and chat transcript logging consistent with Chatbots and Conversational AI capabilities. Operational coverage focused on customer service and checkout support on the Bloom & Wild website, with conversations routed into existing support workflows and configured agent routing, response templates, and session reporting to align with support governance and processes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Bloom & Wild deployed Google Workspace (Formerly Google G-Suite) as its cloud Collaboration platform. The company is using Google Workspace (Formerly Google G-Suite) on its website and for core collaboration workflows, leveraging hosted email, shared calendars, and document collaboration typical of the Collaboration category.
Bloom & Wild uses Google Workspace (Formerly Google G-Suite) to support corporate communications, marketing collaboration, and product content workflows, aligning the company, the application, and the Collaboration business functions. Configuration and operational controls follow Collaboration category patterns with tenant administration via the Google Workspace admin console, user provisioning and account management, shared drive structure for content governance, and collaborative editing workflows, while no additional third-party integrations are specified on the public site.
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement, Customer Loyalty | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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