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Bluebird Group
Location
Jl. Mampang Prapatan Raya No. 60,
Jakarta, 12790,
Indonesia
Website
https://www.bluebirdgroup.com/
Phone
62 21 7989000
Artw industry
Transportation
Employee
Revenue

Bluebird Group Technographics

Bluebird Group Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Bluebird Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3149 Bluebird Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Bluebird Group has purchased the following applications: Qiscus Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2016, Autofleet for Fleet Management in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Bluebird Group is running and its propensity to invest more and deepen its relationship with Qiscus , Microsoft , Autofleet Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Bluebird Group revenues, which have grown to $335.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bluebird Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Bluebird Group Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Qiscus Legacy Qiscus Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Bluebird Group implemented Qiscus Chat on its website as a web-facing conversational interface. Qiscus Chat, classified under Chatbots and Conversational AI, is deployed as an embedded website chat widget to handle real-time messaging and conversational workflows for customer inquiries on Bluebird Group digital properties. Configuration appears focused on standard chat capabilities, including a live chat widget, message persistence for chat transcripts, agent handoff and queueing logic, and customizable UI elements to reflect Bluebird Group branding. Operational scope is website customer engagement for transportation services, with the application supporting customer service and sales-facing conversational interactions. Governance and rollout details were not disclosed, the deployment signal centers on a site-embedded conversational layer using Qiscus Chat.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
In 2016, Bluebird Group implemented Microsoft 365 for Collaboration. The deployment established a cloud hosted Microsoft 365 environment to standardize corporate email, document storage, and team communications across its transportation operations. Microsoft 365 was configured to deliver core Collaboration capabilities including Exchange Online email, SharePoint Online intranet and document libraries, Microsoft Teams for synchronous collaboration, and OneDrive for endpoint file sync. Configuration activities included tenant provisioning, license assignment, mailbox configuration, and SharePoint site architecture to support department level team sites and document lifecycle workflows. The company exposes Microsoft 365 services on its public website as identified in the site source, and the platform supports corporate communications and employee collaboration across operations, customer service, and finance. Governance centered on centralized tenant administration, cloud identity and single sign on, and policy driven controls for document access and retention to align platform use with corporate information management practices.
SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Autofleet Systems Legacy Autofleet Fleet Management SCM Abeam Consulting 2021 2021
In 2021, Bluebird Group deployed Autofleet to optimize national taxi and logistics operations across Indonesia, beginning with a Jakarta region rollout. Autofleet was implemented as a Fleet Management application to support operational decisioning for a 23,000-vehicle fleet, and ABeam Consulting served as the implementation partner for the engagement. The Autofleet implementation focused on demand-forecasting, vehicle placement and rebalancing capabilities, and included charging-planning module configuration to support future electrification planning. Configurations emphasized continuous demand prediction, automated rebalancing rules, and scenario-based charging planning to align vehicle supply with forecasted customer demand and reduce empty runs. Deployment architecture centralized decisioning for fleet operations while enabling regional operational nodes in Jakarta to execute placement and rebalancing recommendations. The system was applied across fleet operations and logistics business functions, informing dispatch workflows, driver assignment protocols, and routing policy adjustments. ABeam Consulting led rollout activities and established governance for model tuning, rebalancing thresholds, and electrification scenario governance across operations teams. The project was explicitly targeted to reduce empty rides and customer ETAs, and to create operational capacity for future electric vehicle charging and fleet electrification planning.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Analytics CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2020 2020
IT Decision Makers and Key Stakeholders at Bluebird Group
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Bluebird Group Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Bluebird Group Technographics

Bluebird Group is a Transportation organization based in Indonesia, with around 3149 employees and annual revenues of $335.0 million.

Bluebird Group operates a diverse technology stack with applications such as Qiscus Chat, Microsoft 365 and Autofleet, covering areas like Chatbots and Conversational AI, Collaboration and Fleet Management.

Bluebird Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Qiscus, Microsoft and Autofleet Systems.

Bluebird Group recently adopted applications including Huawei Cloud in 2022, Autofleet in 2021 and AppsFlyer Marketing Analytics in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Bluebird Group’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Bluebird Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Bluebird Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.