AI Buyer Insights:

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

Blue Diamond Garden Centres
Location
Le Friquet Garden Centre,
Guernsey, GY5 7SS,
United Kingdom
Website
https://www.bluediamond.gg/
Phone
44 14 8121-0280
Artw industry
Retail
Employee
Revenue

Blue Diamond Garden Centres Technographics

Blue Diamond Garden Centres Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Blue Diamond Garden Centres and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1359 Blue Diamond Garden Centres employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Blue Diamond Garden Centres has purchased the following applications: Zellis MyView for Employee Self Service in 2020, Ruby Live Chat for Chatbots and Conversational AI in 2019, Critizr for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Blue Diamond Garden Centres is running and its propensity to invest more and deepen its relationship with Zellis , Ruby , Critizr or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Blue Diamond Garden Centres revenues, which have grown to $104.6 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Blue Diamond Garden Centres intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Blue Diamond Garden Centres Tech Stack and Enterprise Applications

Blue Diamond Garden Centres HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zellis Legacy Zellis MyView Employee Self Service HCM n/a 2020 2020
In 2020, Blue Diamond Garden Centres deployed Zellis MyView for Employee Self Service. The Zellis MyView instance is published on Blue Diamond's website at bluediamond.hcm.zellis.com, indicating a vendor-hosted, cloud-accessible deployment that surfaces self-service access directly to employees in the United Kingdom. Zellis MyView delivers standard Employee Self Service capabilities commonly associated with the category, including employee payslip viewing, personal data management, absence and leave request workflows, and benefits information, which align with HR and payroll self-service workflows. Blue Diamond’s configuration centralizes employee access to HR and payroll information and enables employee-initiated transactions through the Zellis MyView application layer. Operational coverage targets Blue Diamond’s workforce of 1,359 employees in the United Kingdom, with the platform supporting HR and payroll business functions and being surfaced via the corporate web channel. Integration and orchestration are handled through the vendor-hosted MyView instance, and governance is organized around centralized HR ownership for access control, data privacy, and user provisioning workflows.
Blue Diamond Garden Centres AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ruby Legacy Ruby Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019 Blue Diamond Garden Centres deployed Ruby Live Chat on its public website. The deployment uses Ruby Live Chat under the Chatbots and Conversational AI category to provide a web-facing customer engagement layer supporting online customer service and sales assistance for the United Kingdom retail operation. The implementation context aligns with the company size of 1,359 employees and reported revenue of 104,600,000, indicating a mid-market retail support footprint. The implementation centered on a site-embedded chat widget and agent console, leveraging standard Chatbots and Conversational AI capabilities such as conversational engagement, live agent handoff, and session transcript capture. Ruby Live Chat was configured to operate as the primary online messaging channel and was embedded into online customer service workflows to route visitor queries and retain chat history for follow up. Governance focused on operationalizing chat-based workflows within ecommerce and customer support functions, aligning agent interfaces and procedures with the new messaging channel.
Blue Diamond Garden Centres CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Critizr Legacy Critizr Customer Experience CRM n/a 2021 2021
In 2021, Blue Diamond Garden Centres implemented Critizr as their Customer Experience application on their website. The deployment embeds Critizr feedback capture and review management capabilities into the public site to collect customer feedback tied to store visits and online interactions. Configuration emphasized web-based feedback widgets, survey flows and an administrative analytics dashboard, enabling feedback capture, sentiment tagging and structured response workflows. Critizr is operated to centralize verified reviews and customer comments for downstream handling. Operationally the deployment supports customer service and store operations teams, enabling structured triage and case handling through Critizr’s response management and dashboarding functions. Governance for the implementation centers on defined response workflows, template based replies and role based access to feedback streams and analytics. The configuration aligns the Critizr Customer Experience application with retail business functions including customer care, store operations and marketing communications.
Marketing Automation CRM 2015 2015
Marketing Automation CRM 2017 2017
Blue Diamond Garden Centres PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2022 2022
Blue Diamond Garden Centres CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2017 2017

IT Decision Makers and Key Stakeholders at Blue Diamond Garden Centres

First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts

Apps Being Evaluated by Blue Diamond Garden Centres Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Blue Diamond Garden Centres IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Blue Diamond Garden Centres digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Blue Diamond Garden Centres Technographics
Blue Diamond Garden Centres is a Retail organization based in United Kingdom, with around 1359 employees and annual revenues of $104.6 million.
Blue Diamond Garden Centres operates a diverse technology stack with applications such as Zellis MyView, Ruby Live Chat and Critizr, covering areas like Employee Self Service, Chatbots and Conversational AI and Customer Experience.
Blue Diamond Garden Centres has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zellis, Ruby and Critizr.
Blue Diamond Garden Centres recently adopted applications including Pathwire MailJet in 2022, Critizr in 2021 and Zellis MyView in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Blue Diamond Garden Centres’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Blue Diamond Garden Centres’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Blue Diamond Garden Centres technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.