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Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Blue Diamond Garden Centres Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zellis Legacy Zellis MyView Employee Self Service HCM n/a 2020 2020
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ruby Legacy Ruby Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Critizr Legacy Critizr Customer Experience CRM n/a 2021 2021
In 2021, Blue Diamond Garden Centres implemented Critizr as their Customer Experience application on their website. The deployment embeds Critizr feedback capture and review management capabilities into the public site to collect customer feedback tied to store visits and online interactions. Configuration emphasized web-based feedback widgets, survey flows and an administrative analytics dashboard, enabling feedback capture, sentiment tagging and structured response workflows. Critizr is operated to centralize verified reviews and customer comments for downstream handling. Operationally the deployment supports customer service and store operations teams, enabling structured triage and case handling through Critizr’s response management and dashboarding functions. Governance for the implementation centers on defined response workflows, template based replies and role based access to feedback streams and analytics. The configuration aligns the Critizr Customer Experience application with retail business functions including customer care, store operations and marketing communications.
Marketing Automation CRM 2015 2015
Marketing Automation CRM 2017 2017
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2022 2022
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2017 2017
IT Decision Makers and Key Stakeholders at Blue Diamond Garden Centres
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Blue Diamond Garden Centres Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Blue Diamond Garden Centres Technographics

Blue Diamond Garden Centres is a Retail organization based in United Kingdom, with around 1359 employees and annual revenues of $104.6 million.

Blue Diamond Garden Centres operates a diverse technology stack with applications such as Zellis MyView, Ruby Live Chat and Critizr, covering areas like Employee Self Service, Chatbots and Conversational AI and Customer Experience.

Blue Diamond Garden Centres has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zellis, Ruby and Critizr.

Blue Diamond Garden Centres recently adopted applications including Pathwire MailJet in 2022, Critizr in 2021 and Zellis MyView in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Blue Diamond Garden Centres’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Blue Diamond Garden Centres’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Blue Diamond Garden Centres technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.