Westlake Village, 91362, CA,
United States
Blue Microphones Technographics
Blue Microphones Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Blue Microphones and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 145 Blue Microphones employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Blue Microphones has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2018, Microsoft 365 for Collaboration in 2015, Zendesk Service for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Blue Microphones is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Blue Microphones revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Blue Microphones intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Blue Microphones Tech Stack and Enterprise Applications
Blue Microphones ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, Blue Microphones implemented Oracle NetSuite ERP as its ERP Financial platform. The cloud-hosted Oracle NetSuite ERP deployment centralized core finance and operational records for the 145-employee manufacturing company, provisioning standard ERP Financial capabilities including general ledger, accounts payable, accounts receivable, billing, fixed assets, and financial reporting, and supporting order-to-cash and procure-to-pay workflows.
Configuration work emphasized chart of accounts rationalization, role-based access controls, automated period close workflows, and standardized accounting procedures to align finance and accounting operations. Operational scope covered finance, accounting, procurement and sales operations within the company, governance introduced centralized change control for configuration and formalized month-end close processes, and the Oracle NetSuite ERP implementation was completed successfully in 2018.
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Blue Microphones Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Blue Microphones implemented Microsoft 365 for Collaboration to standardize productivity and internal communication across its corporate environment in the United States. Microsoft 365 was adopted as the primary collaboration platform and is referenced on the company website, indicating alignment between corporate tooling and public digital presence.
The Microsoft 365 implementation included Exchange Online email, Microsoft Office desktop and online applications, SharePoint Online for intranet and document libraries, OneDrive for Business for individual file synchronization, and Microsoft Teams for chat and meetings. These modules delivered email, document management, synchronous and asynchronous collaboration, and content sharing capabilities consistent with the Collaboration category.
Operational governance emphasized centralized user provisioning, access control and content permissioning to manage corporate accounts and document lifecycle, with administrative configuration applied to enforce collaboration policies. The rollout focused on corporate teams and internal communication workflows, embedding Microsoft 365 into everyday productivity and site-facing collaboration artifacts.
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Collaboration | Collaboration |
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2018 | 2018 |
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Blue Microphones CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, Blue Microphones implemented Zendesk Service for Customer Support on its public website to capture and manage customer inquiries through an embedded support interface. The implementation uses Zendesk Service as a cloud SaaS instance accessible from the website, instrumenting web-based ticket capture and a customer-facing help center to centralize inbound support requests and self-service content.
The deployment emphasizes core Customer Support capabilities including ticketing and case management, knowledge base driven self-service, web widget based contact capture, configurable ticket forms, and workflow automation for routing and triage. Operational ownership is positioned with the customer support and e-commerce teams, with an internal administrator model for configuring macros, views, SLAs, and agent workspace settings, and a phased site rollout to surface support flows alongside product pages.
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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Blue Microphones TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Blue Microphones PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2012 | 2012 |
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Blue Microphones IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Blue Microphones CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Blue Microphones
Apps Being Evaluated by Blue Microphones Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||