Barueri, 06400-000, SP,
Brazil
Boa Vista Servicos S.A. Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Boa Vista Servicos S.A. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Boa Vista Servicos S.A. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Boa Vista Servicos S.A. has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2019, IBM Domino for Collaboration in 2012, Oracle CRM On Demand for CRM in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Boa Vista Servicos S.A. is running and its propensity to invest more and deepen its relationship with Microsoft , IBM , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Boa Vista Servicos S.A. revenues, which have grown to $142.5 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Boa Vista Servicos S.A. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 | ||
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Domino | Collaboration | Collaboration | n/a | 2012 | 2012 | In 2012, Boa Vista Servicos S.A. implemented IBM Domino as its Collaboration platform. The IBM Domino implementation was staffed by internal Administrator and Developer roles focused on messaging, mailbox management, and application maintenance for corporate IT and business units. The deployment emphasized core IBM Domino capabilities, including mailbox provisioning and administration, log analysis for operational monitoring, archiving of mail and documents, controlled database access and management of Domino databases, and explicit handling of message delivery queues for inbound and outbound mail flow. Configuration work centered on mailbox configuration, queue monitoring and remediation, archive policies, and database access controls to support Collaboration and messaging workflows. Operational governance and runbook activities were driven by IT operations and the Domino development team, encompassing mailbox lifecycle processes, regular log analysis routines, archive retention procedures, and queue management workflows for inbound and outbound message delivery. The implementation positioned IBM Domino to serve Collaboration and enterprise messaging needs while consolidating mailbox, archiving, logging, and database access responsibilities under defined administrative and developer ownership. |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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| Oracle | Legacy | Oracle CRM On Demand | CRM | CRM | n/a | 2015 | 2015 | In 2015, Boa Vista Servicos S.A. implemented Oracle CRM On Demand in the CRM category to provide centralized customer relationship capabilities across the organization. The implementation covered system management activities for a company of roughly 800 employees, with the Oracle CRM On Demand instance positioned as the primary CRM platform supporting customer-facing workflows and internal operational functions. Configuration and functional work included administration of Oracle CRM On Demand, preparation of user manuals, and delivery of training for end users. The implementation team performed data import and export tasks, created new fields across page layouts, and manipulated reports and views to align the application with business reporting needs, reflecting typical CRM capabilities such as customizable entity layouts, reporting, and data exchange. Operational governance emphasized tool support and quality assurance, with participation in projects and homologation cycles to validate changes before rollout. Ongoing responsibilities documented in the engagement included user support for all employees, creation and maintenance of documentation and training assets, and structured change control for field and view modifications within Oracle CRM On Demand to ensure consistent system behavior and user access. | |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Data Loss Prevention | CyberSecurity |
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2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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EPM | EPM |
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2015 | 2015 |
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Financial Consolidation and Close | EPM |
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2015 | 2015 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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ERP Financial | ERP Financial Management |
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2014 | 2014 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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IT Service Management | ITSM |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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