List of IBM Domino Customers
IBM
1 New Orchard Road,
Armonk, 10504, NY,
United States
Armonk, 10504, NY,
United States
1 914-499-1900
Professional Services
293000
$67.5B
Since 2010, our global team of researchers has been studying IBM Domino customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IBM Domino for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IBM Domino for Collaboration include: Union Bank of India, a India based Banking and Financial Services organisation with 75594 employees and revenues of $5.90 billion, Boa Vista Servicos S.A., a Brazil based Banking and Financial Services organisation with 800 employees and revenues of $142.5 million, Butali, a Italy based Retail organisation with 700 employees and revenues of $110.0 million, Canon Mexicana, a Mexico based Manufacturing organisation with 309 employees and revenues of $50.0 million, TruTrade Africa, a Uganda based Distribution organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using IBM Domino, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Collaboration software purchases.
The IBM Domino customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Collaboration software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Boa Vista Servicos S.A. | Banking and Financial Services | 800 | $143M | Brazil | IBM | IBM Domino | Collaboration | 2012 | n/a |
In 2012, Boa Vista Servicos S.A. implemented IBM Domino as its Collaboration platform. The IBM Domino implementation was staffed by internal Administrator and Developer roles focused on messaging, mailbox management, and application maintenance for corporate IT and business units.
The deployment emphasized core IBM Domino capabilities, including mailbox provisioning and administration, log analysis for operational monitoring, archiving of mail and documents, controlled database access and management of Domino databases, and explicit handling of message delivery queues for inbound and outbound mail flow. Configuration work centered on mailbox configuration, queue monitoring and remediation, archive policies, and database access controls to support Collaboration and messaging workflows.
Operational governance and runbook activities were driven by IT operations and the Domino development team, encompassing mailbox lifecycle processes, regular log analysis routines, archive retention procedures, and queue management workflows for inbound and outbound message delivery. The implementation positioned IBM Domino to serve Collaboration and enterprise messaging needs while consolidating mailbox, archiving, logging, and database access responsibilities under defined administrative and developer ownership.
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Butali | Retail | 700 | $110M | Italy | IBM | IBM Domino | Collaboration | 2015 | n/a |
In 2015 Butali implemented IBM Domino as its Collaboration platform. The deployment anchored corporate messaging and Domino application services for Butali S.p.A., providing a central collaboration layer for employees across its Arezzo headquarters and retail operations in Italy.
IBM Domino was configured to support mail services, Domino application databases, and directory integrated authentication, with Active Directory used for identity and access control. Operational responsibilities documented by customer sources indicate ongoing system administration and maintenance by Butali’s internal IT staff in Arezzo, covering server management, user provisioning, and patching.
The implementation established an operations model where the internal IT system administrator performed maintenance, identity integration with Active Directory, and lifecycle support for Domino applications. Governance emphasized IT operations based in Arezzo, including configuration management, backup routines, and user account workflows, enabling companywide Collaboration across retail and corporate teams.
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Canon Mexicana | Manufacturing | 309 | $50M | Mexico | IBM | IBM Domino | Collaboration | 2016 | n/a |
In 2016, Canon Mexicana implemented IBM Domino as a Collaboration platform within its BISG Division. The deployment was led by an internal Project Manager responsible for IT projects for the BISG Division, with IBM Domino positioned to support group collaboration and custom application development across the division.
The implementation focused on IBM Domino application development and server-based collaboration capabilities, leveraging Notes client and web application access to deliver workflow and document-centric applications. Development responsibility included ongoing Lotus Domino projects, and the implementation work emphasized application lifecycle management, form and view design, agent automation, and server configuration typical of Domino application stacks.
The Domino rollout ran alongside development projects in Salesforce and a separate business intelligence implementation, with the Project Manager coordinating sequencing and release activities across these efforts. Governance measures included division-level development standards and change control processes to manage Domino application updates, aligning IT, product development, and business stakeholders within the BISG Division.
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TruTrade Africa | Distribution | 10 | $1M | Uganda | IBM | IBM Domino | Collaboration | 2016 | n/a |
In 2016 TruTrade Africa deployed IBM Domino to power the myLLL platform, provisioning a Collaboration solution hosted on the IBM Cloud. TruTrade Africa, a joint venture between African trading businesses, Rural African Ventures Investments and Self Help Africa, implemented the IBM Domino application to improve information flows for rural farmers across East Africa and increase transparency into pricing and inventory.
The implementation emphasized Collaboration capabilities native to IBM Domino, including secure messaging and document sharing, centralized publication of pricing and inventory records, and role based access controls to separate trader, aggregator and farmer views. Configuration focused on lightweight workflows for order and price confirmations and data publication routines to support distributed trading partners and field agents.
Deployment architecture was cloud first, with IBM Domino hosted on IBM Cloud and development and delivery supported by IBM Business Partner WebGate. Operational integrations centered on connecting the myLLL platform to partner trading entities and data feeds for inventory and price listings, while providing mobile and remote access for field users to view published pricing and inventory information.
Governance and rollout targeted trading operations and supply chain participants in rural East Africa, with access controls and user role definition built into the Domino design to manage information visibility. The project explicitly increased transparency into pricing and inventory for rural farmers, enabling clearer market signals for procurement and trade across TruTrade Africa’s partner network.
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Union Bank of India | Banking and Financial Services | 75594 | $5.9B | India | IBM | IBM Domino | Collaboration | 2016 | n/a |
In 2016 Union Bank of India implemented IBM Domino in the Collaboration category to operate and centralize the bank's Domino mail messaging system. The deployment positioned IBM Domino as the primary platform for enterprise email, calendaring, contacts and application-enabled collaboration across the bank's messaging estate.
The IBM Domino implementation encompassed core messaging services and collaboration capabilities, delivering mail routing, calendaring and group mailbox functions typical of Collaboration platforms. IBM Domino was used to host message stores and collaboration applications that support business workflows and user communication across banking functions.
Operational support for the Domino environment was procured through a managed services engagement. In September Union Bank of India renewed managed services with M/s Lauren Information Technologies Private Limited for 4,10,600/- to support the Bank's Domino Mail Messaging system for three months, indicating continued third-party operations, maintenance and support coverage.
Governance for the IBM Domino deployment relied on bank IT oversight together with the managed services provider to handle routine operations, service continuity and incident handling for the Collaboration environment. The contract renewal and managed services arrangement underscore ongoing operationalization of IBM Domino as the bank's Collaboration platform.
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Buyer Intent: Companies Evaluating IBM Domino
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating IBM Domino. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating IBM Domino for Collaboration include:
- Gigleer, a Sweden based Professional Services organization with 130 Employees
- Bank West BnP Paribas, a France based Banking and Financial Services company with 178000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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Gigleer | Professional Services | 130 | $20M | Sweden | 2026-03-24 |
| Bank West BnP Paribas | Banking and Financial Services | 178000 | $76.5B | France | 2025-04-15 |
FAQ - APPS RUN THE WORLD IBM Domino Coverage
IBM Domino is a Collaboration solution from IBM.
Companies worldwide use IBM Domino, from small firms to large enterprises across 21+ industries.
Organizations such as Union Bank of India, Boa Vista Servicos S.A., Butali, Canon Mexicana and TruTrade Africa are recorded users of
IBM Domino for Collaboration.
Companies using IBM Domino are most concentrated in Banking and Financial Services, Retail and Manufacturing, with adoption spanning over 21 industries.
Companies using IBM Domino are most concentrated in India, Brazil and Italy, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of IBM Domino across Americas, EMEA, and APAC.
Companies using IBM Domino range from small businesses with 0-100 employees - 20%, to mid-sized firms with 101-1,000 employees - 60%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 20%.
Customers of IBM Domino include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified IBM Domino customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Collaboration.