AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Bosch India Tech Stack and Enterprise Applications

Bosch India AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cognigy Legacy Cognigy.AI Chatbots and Conversational AI AI-Powered Application n/a 2023 2023
In 2023, Bosch India deployed Cognigy.AI on its public website to deliver conversational customer engagement. Cognigy.AI is implemented as a Chatbots and Conversational AI solution to manage customer-facing support and digital engagement workflows across the Bosch India site. The implementation leverages standard conversational modules including natural language understanding, intent classification, entity extraction, dialog management and session context handling to support multi-turn interactions. A web chat widget serves as the front end, with Cognigy.AI used for authoring and versioning conversational flows, training data and automated response templates. Scripted flows, fallback intents and slot filling are configured to address high-frequency queries while defined escalation paths enable handover to human support when required. Operational ownership is assigned to Bosch India’s digital channels and customer engagement teams, with governance focused on conversation content, training data updates and monitoring of live sessions. The rollout on the public website in 2023 includes ongoing iterative tuning and conversation analytics driven by the Cognigy.AI console.
Bosch India Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
e-Spirit UK Ltd. Legacy e-Spirit FirstSpirit DXP Web Content Management Content Management n/a 2023 2023
In 2023, Bosch India implemented e-Spirit FirstSpirit DXP on its public website. The deployment uses e-Spirit FirstSpirit DXP as the Web Content Management platform to centralize content authoring, templating, and multichannel delivery for corporate and product information. The implementation emphasizes structured content modeling, template driven page rendering, a centralized digital asset management layer, and editorial workflows for content staging and approvals. Configuration includes content localization capabilities and personalization workflows typical for a Web Content Management deployment, supporting consistent taxonomy and reusable component libraries. Operational ownership sits with Bosch India digital and marketing teams who manage product pages, corporate communications, and associated web properties on the India site. Governance was implemented through role based authoring, approval routing, and staged publishing to control content releases and maintain editorial compliance. e-Spirit FirstSpirit DXP is used to centralize templating, taxonomy management, and content lifecycle orchestration across Bosch India web properties.
Bosch India CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Genesys Legacy Genesys Cloud CX Call Center CRM n/a 2021 2021
Marketing Analytics CRM 2018 2018
Tag Management CRM 2021 2021
Bosch India PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2014 2015
Apps Development PaaS 2020 2020
Apps Development PaaS 2020 2020
Apps Development PaaS 2019 2019

IT Decision Makers and Key Stakeholders at Bosch India

First Name Last Name Title Function Department Email Phone
No data found

Apps Being Evaluated by Bosch India Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bosch India IT executives and key decision makers. This section highlights Bosch India's latest recorded technology evaluations, including Zenity Platform for Security Orchestration, Automation, and Response (SOAR) on 2026-01-08, Siemens Teamcenter for Product Lifecycle Management on 2025-08-13, and SAP BW/4HANA for Data Warehouse on 2025-07-18. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bosch India digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2026-01-08 Bosch India Evaluated Zenity Zenity Platform Security Orchestration, Automation, and Response (SOAR) CyberSecurity
2025-08-13 Bosch India Evaluated Siemens Digital Industries Software Siemens Teamcenter Product Lifecycle Management PLM and Engineering
2025-07-18 Bosch India Evaluated SAP SAP BW/4HANA Data Warehouse Analytics and BI
2025-07-14 Bosch India Evaluated Core Banking ERP Services and Operations
2025-04-02 Bosch India Evaluated Product Lifecycle Management PLM and Engineering
2024-12-03 Bosch India Evaluated Warehouse Management SCM
2024-12-02 Bosch India Evaluated Electronic Design PLM and Engineering
FAQ - APPS RUN THE WORLD Bosch India Technographics
Bosch India is a Manufacturing organization based in India, with around 38700 employees and annual revenues of $3.89 billion.
Bosch India operates a diverse technology stack with applications such as Cognigy.AI, e-Spirit FirstSpirit DXP and Genesys Cloud CX, covering areas like Chatbots and Conversational AI, Web Content Management and Call Center.
Bosch India has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Cognigy, e-Spirit UK Ltd. and Genesys.
Bosch India recently adopted applications including Cognigy.AI in 2023, e-Spirit FirstSpirit DXP in 2023 and Genesys Cloud CX in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bosch India’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Bosch India’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bosch India technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.