AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Boundless Technologies Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Stripe Legacy Stripe Payments Payment Processing ERP Financial Management n/a 2013 2013
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Greenhouse Legacy Greenhouse ATS Applicant Tracking System HCM n/a 2022 2022
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Front Legacy Front Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2024 2024
In 2024 Boundless Technologies implemented Front Live Chat as its primary customer communications hub, deploying a Chatbots and Conversational AI solution to manage inbound support conversations. Front Live Chat and AI driven chat workflows are used to provide live chat support for customers and to attach CSAT directly to individual conversations for operational visibility. The implementation focuses on Front Live Chat conversational routing and AI driven automation, configured to manage live messaging, suggest reply options, and orchestrate chat workflows across the support team. CSAT is instrumented at the conversation level so satisfaction data is embedded in chat threads for operational review and ticket level analysis. Operationally the Front deployment supports customer support operations in the United States, delivering live chat coverage seven days a week for 16 hours per day. Boundless reports saving over 10,000 hours per quarter through AI driven workflows and live chat automation, together with faster resolution and improved CSAT. Governance and rollout were scoped to a 10 person organization, centralizing conversation ownership, escalation paths, and CSAT measurement within Front to align agent workflows and operational metrics. The architecture is organized around a cloud hosted communications hub that consolidates chat, AI workflows, and conversation level CSAT, enabling the customer support function to operate as a cohesive unit.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2017 2017
Audio Video and Web Conferencing Collaboration 2017 2017
Collaboration Collaboration 2012 2012
Collaboration Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2023 2023
Customer Data Platform CRM 2014 2014
Customer Experience CRM 2018 2018
Customer Support CRM 2018 2018
Marketing Analytics CRM 2014 2014
Marketing Analytics CRM 2018 2018
Marketing Analytics CRM 2022 2022
Marketing Automation CRM 2022 2022
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Tag Management CRM 2018 2018
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2012 2012
Application Performance Management ITSM 2021 2021
IT Service Management ITSM 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2016 2016
Transactional Email PaaS 2013 2013
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2000 2000
Cloud Storage IaaS 2019 2019
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2019 2019
IT Decision Makers and Key Stakeholders at Boundless Technologies
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Boundless Technologies Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Boundless Technologies Technographics

Boundless Technologies is a Distribution organization based in United States, with around 10 employees and annual revenues of $1.0 million.

Boundless Technologies operates a diverse technology stack with applications such as Stripe Payments, Greenhouse ATS and Front Live Chat, covering areas like Payment Processing, Applicant Tracking System and Chatbots and Conversational AI.

Boundless Technologies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Stripe, Greenhouse and Front.

Boundless Technologies recently adopted applications including Front Live Chat in 2024, Automattic Jetpack CRM in 2023 and Greenhouse ATS in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Boundless Technologies’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Boundless Technologies’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Boundless Technologies technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.