B&Q United Kingdom
B&Q House, Chestnut Avenue, Chandler's Ford,
Eastleigh, SO53 3LE,
United Kingdom
Eastleigh, SO53 3LE,
United Kingdom
44 33 3014-3357
Retail
B&Q United Kingdom Technographics
B&Q United Kingdom Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by B&Q United Kingdom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 27000 B&Q United Kingdom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that B&Q United Kingdom has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2015, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2016, TCS OmniStore POS for Point Of Sale in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems B&Q United Kingdom is running and its propensity to invest more and deepen its relationship with SAP , Apple , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing B&Q United Kingdom revenues, which have grown to $4.73 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for B&Q United Kingdom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
B&Q United Kingdom Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2015 | 2016 |
In 2015, B&Q United Kingdom implemented SAP ERP ECC 6.0 as the financial backbone for an electronic purchasing system serving Goods Not for Resale. This SAP ERP ECC 6.0 deployment is described as an ERP Financial implementation focused on procurement and GNFR purchasing workflows.
The implementation connected SAP SRM and Master Data Management capabilities to SAP ERP ECC 6.0 to support procurement catalogue management, purchase order processing, and centralized master data. Functional emphasis included procurement and purchasing orchestration, master data consolidation, and the ERP Financial record keeping functions that underpin supplier invoicing and financial posting.
Integrations were explicit, the solution landscape utilized SAP SRM, MDM, SAP ECC, HP ALM for testing governance, MS Project for programme scheduling, and MS Access plus WPB Producer and MasterData for supplementary producer and master data handling. Operational coverage centered on GNFR procurement processes and involved procurement teams, master data management, and finance teams interacting across the integrated application set.
Governance and delivery practices referenced use of HP ALM to control test cycles and MS Project for rollout planning, while MasterData was used to standardize master data governance and workflows for supplier and product information. The narrative describes a coordinated procurement to finance interaction, with system orchestration across SAP SRM, MDM, and SAP ECC to operationalize GNFR purchasing.
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016, B&Q United Kingdom implemented iCIMS Recruit Applicant Tracking System as the enterprise Applicant Tracking System to centralize recruitment across its store clusters and HR organization. The iCIMS Recruit Applicant Tracking System was adopted to support end to end recruitment workflows for store leadership and HR teams across the North Region and other store clusters.
Deployment focused on requisition management, candidate tracking, interview scheduling, offer management, and compliance tracking, configured to align with store-level hiring processes. Configuration work emphasized candidate profile centralization, automated workflow routing for approvals, and capture of compliance evidence to meet audit requirements.
The implementation included explicit integration with SAP payroll to ensure hire events and candidate data flow into payroll processes, and alignment with existing HR operational controls. Operational coverage spanned HR business partners, store leadership, and the Office of Excellence Trainer in the North Region, linking recruitment with training scheduling, compliance tracking, and employee relations handoffs.
Governance established HR process owners and regional training leads as change owners, with responsibilities for rollout training, audit compliance, time and resource coordination, and escalation workflows. The program embedded recruitment governance and process controls to coordinate hiring, payroll handoffs, and store-level operational requirements.
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Core HR | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2009 | 2009 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2013 | 2013 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tata Consultancy Services | Legacy | TCS OmniStore POS | Point Of Sale | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 B&Q United Kingdom began a rollout of TCS OmniStore POS in its stores across the UK and France. The project was associated with Tata Consultancy Services and ran from March 2017 to April 2020, using the TCS OmniStore POS Point Of Sale application to standardize store checkout and transaction processing across both countries.
The implementation configured core Point Of Sale capabilities including the transaction engine, omni channel checkout workflows, returns and refunds processing, payments orchestration, and local inventory visibility at the store terminal level. Functional configuration included staff authentication and role based cashier workflows, promotions and pricing logic at point of sale, and integration ready interfaces to support centralized merchandising and stock reconciliation activities.
Operational coverage extended to B&Q stores in the United Kingdom and France, where store level terminals were paired with centralized retail services to provide consistent checkout processing and inventory visibility. Integrations were implemented to connect the Point Of Sale application with store back office inventory and merchandising systems, payments processing channels, and customer loyalty or CRM streams, supporting store operations, merchandising, payments, customer service, and loss prevention functions.
Rollout governance followed a phased regional deployment between March 2017 and April 2020, with program level coordination between Tata Consultancy Services and B&Q retail IT, and structured store level onboarding and training to align checkout workflows and operational procedures. Change control and operational handover were applied to ensure standardized POS configuration and continued support for store operations across the UK and France.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Warehouse | Analytics and BI |
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2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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Online Meeting Scheduling | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2019 | 2019 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2022 | 2022 |
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eCommerce | eCommerce |
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2017 | 2017 |
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Personalization and Product Recommendations | eCommerce |
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2015 | 2015 |
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Personalization and Product Recommendations | eCommerce |
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2012 | 2012 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2013 | 2013 |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Engagement | CRM |
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2009 | 2009 |
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Customer Engagement, Customer Loyalty | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Loyalty | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at B&Q United Kingdom
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by B&Q United Kingdom Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD B&Q United Kingdom Technographics
B&Q United Kingdom is a Retail organization based in United Kingdom,
with around 27000 employees and annual revenues of $4.73 billion.
B&Q United Kingdom operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, iCIMS Recruit Applicant Tracking System and TCS OmniStore POS,
covering areas like ERP Financial, Applicant Tracking System and Point Of Sale.
B&Q United Kingdom has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, iCIMS and Tata Consultancy Services.
B&Q United Kingdom recently adopted applications including
Mirakl Marketplace Platform in 2022, Microsoft 365 in 2021 and Tealium AudienceStream CDP in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of B&Q United Kingdom’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates B&Q United Kingdom’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete B&Q United Kingdom technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.