Burlington, L7N 3T1, ON,
Canada
BrantTel Networks Technographics
BrantTel Networks Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BrantTel Networks and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 BrantTel Networks employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BrantTel Networks has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2007, LiveChat for Chatbots and Conversational AI in 2014, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BrantTel Networks is running and its propensity to invest more and deepen its relationship with Oracle , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BrantTel Networks revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BrantTel Networks intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BrantTel Networks Tech Stack and Enterprise Applications
BrantTel Networks ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2007 | 2007 |
In 2007, BrantTel Networks implemented Oracle NetSuite ERP to centralize core financial operations across its consumer packaged goods business. The deployment targeted ERP Financial use cases for a 70 employee Canadian company, positioning Oracle NetSuite ERP as the primary system for transactional accounting and operational finance.
The implementation emphasized standard ERP Financial modules, configured to support general ledger, accounts payable, accounts receivable, billing, and financial reporting. Configuration extended to order-to-cash workflows and basic inventory controls to align with consumer packaged goods requirements, along with configurable chart of accounts and period close automation to streamline month end accounting.
Operational scope covered finance, accounting, order management, and supply chain functions, with role based access controls and workflow approvals implemented to enforce segregation of duties. Governance focused on standardized financial processes, centralized master data for customers and items, and scheduled financial close and reporting cycles, ensuring Oracle NetSuite ERP served as the authoritative financial record for BrantTel Networks.
|
BrantTel Networks AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, BrantTel Networks implemented LiveChat on its customer facing website. BrantTel Networks deployed LiveChat as a Chatbots and Conversational AI application to support web based customer service and pre sales engagement. The rollout concentrated on embedding the LiveChat widget into product and contact pages to capture inbound inquiries and route sessions to internal support agents.
Configuration centered on standard Chatbots and Conversational AI capabilities such as the web chat widget, agent console, canned responses, chat transcripts, and basic routing rules, with setup scaled to a 70 person consumer packaged goods operator. Operational coverage included customer service and sales functions, with workflow adjustments to triage incoming chats, maintain transcript records for follow up, and train staff on the LiveChat agent interface. Governance focused on operator access controls and transcript retention practices to align chat handling with existing support processes.
|
BrantTel Networks Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, BrantTel Networks began using Microsoft 365 as its Collaboration platform, a usage that is visible on the company website. The presence of Microsoft 365 on BrantTel Networks' web assets indicates an active cloud tenant and public provisioning of collaboration services tied to the corporate domain.
Microsoft 365 is being used as the Collaboration layer to provide core productivity and collaboration capabilities, including cloud email and calendar, document storage and coauthoring, and real time communication and meetings. The deployment implies use of integrated productivity applications and cloud content management features that are standard to Microsoft 365, supporting collaborative workflows and shared libraries.
From an operational perspective, BrantTel Networks Microsoft 365 Collaboration likely serves core corporate functions such as internal communication, knowledge sharing, and document collaboration across the organization. Administrative controls and identity management are expected to be handled through the Microsoft 365 administration model with role based access and group provisioning to govern access and collaboration policies.
|
|
|
|
|
Online Meeting Scheduling | Collaboration |
|
2020 | 2020 |
|
BrantTel Networks eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2017 | 2017 |
|
BrantTel Networks CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Support | CRM |
|
2022 | 2022 |
|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
|
BrantTel Networks IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at BrantTel Networks
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by BrantTel Networks Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||