Bielefeld, 33607,
Germany
Brenner Hotel Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Brenner Hotel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 45 Brenner Hotel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Brenner Hotel has purchased the following applications: IONOS Cloud for Application Hosting and Computing Services in 2015, Sentry for Application Performance Management in 2020, DialogShift AI for Chatbots and Conversational AI in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Brenner Hotel is running and its propensity to invest more and deepen its relationship with IONOS , Wix.com , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Brenner Hotel revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Brenner Hotel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| IONOS | Legacy | IONOS Cloud | Application Hosting and Computing Services | IaaS | n/a | 2015 | 2015 | ||
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Functional Software | Legacy | Sentry | Application Performance Management | ITSM | n/a | 2020 | 2020 |
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| DialogShift | Legacy | DialogShift AI | Chatbots and Conversational AI | AI-Powered Application | n/a | 2025 | 2025 | In 2025 Brenner Hotel implemented DialogShift AI on its website. Brenner Hotel uses DialogShift AI in the Chatbots and Conversational AI category to support reservations and guest services functions at the single property Brenner Hotel Bielefeld. The DialogShift AI implementation centers on a website chat widget and a conversational engine configured for guest facing workflows. Functional capability coverage includes natural language understanding, intent routing, templated conversation flows for FAQs and reservation inquiries, availability checks, and scripted guidance for pre arrival information, with fallback intents defined for unclear queries. Operational ownership is assigned to front desk and reservations teams who manage conversational content and handle escalations to human staff. The rollout is property level and web channel only, with ongoing tuning of intents and conversation content governed through centralized content management and routine training of the DialogShift AI conversational models. |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2018 | 2018 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Hotel Property Management | ERP Services and Operations |
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2023 | 2023 |
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Reservation and Booking Management | ERP Services and Operations |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2015 | 2015 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2022 | 2022 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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